Starbucks

Great Caramel Macchiato and amazing stuffs ✨

Extremely nice

I stopped here really excited to try the iced lavender oatmilk matcha drink for the first time. The drink I received looked off, but I figured it was just a case of food/drinks not looking like the picture so I took it and left. It just tasted like coffee, not matcha. Then I read the sticker and realized they gave me a blond espresso lavender latte -- an entirely different drink. So disappointing...the service was great, but I regret visting this location :(.

I’m visiting from 11 hours away. I’ve been coming to this Starbucks every morning for a week now while my husband is in the hospital. I cannot express the service and hospitality I have received from the women at this store. They have been such a light during a darker time of my life! Every morning they ask how I am, and how my husband is. They’ve shed tears with me and given me smiles and compassion when I needed it. Idk if I look more forward to seeing them or getting my coffee at this point! If you want the best experience I highly recommend this store. Thank you ladies for the love and coffee. I’ll never forget my experience here. 🩷

I don’t usually write reviews for chains but the staff here is exceptionally friendly.

Starbucks at Chevy Chase

This Starbucks used to be one of the best, but the quality has really gone downhill. For the price, drinks should be made right, but lately, the coffee tastes stale, and the drinks are either too strong or too milky.

On top of that, the morning staff is consistently rude. I understand they’re busy, but the rushed, impersonal attitude makes the experience unpleasant. A simple greeting and some politeness go a long way—especially when they make the drink incorrectly. In contrast, the evening staff is much more pleasant and welcoming.

I live in the area, and many people in my building have noticed the same issues. It’s disappointing to see this location decline, and I hope they turn things around soon.

I came in with my friend to get a brownie and coffee around 2:15pm.
The staff was extremely kind, patient and understanding. After placing my order, my dog seemed very thirsty and I asked a barista for a cup of water for my dog. She gave me a couple of water, I took my dog outside and it drank from the cup. It was the cutest thing and I can't thank the staff enough for being sympathetic to my dog!
I need to come here more often for this kindness.

Great location!!! Good place.

The lady with the glass is very rude. Just for Chai latte, you have to wait for a long time

Have been to this Starbucks five or six times for mobile order and all but one time my order was completely missing and/or completely wrong. Usually have to grab someone to make my missing order and still walking out with something nearly every time.

Atmosphere: 3

Food: 2

Service: 1

Coffee made consistently and fantastic customer service. This is a busy area too.

Nice place the service was not so friendly

Atmosphere: 4

Food: 5

Service: 4

Typical Starbucks, however the staff was extremely helpful with my club. Gave us ice for our drinks. Let us cool off from the heat.
Most definitely appreciated ?? thanks

Atmosphere: 3

Food: 3

Service: 3

It was Noone in this place, you would think the service will be good, well it wasn't. We had to wait almost 5mins before someone was say something. Than it was a employee cleaning up but you would think she was there to help no, now granted it's was someone in the back of the store now it's 12mins and Noone still ask for our order. Than I ask do this location do military discount the answer is NO!! than they had a sign up supporting the military.

Atmosphere: 3

Food: 4

Service: 2

Recommended dishes: Butter Croissant, Ham & Swiss Croissant, Pike Place Roast

This particular one was dirty and there’s a bad odor overall in the store. Probably understaffed because it was busy.

Atmosphere: 3