Supposedly known for fast efficient service but was moving slower than a snail today . What is going on ? It was basically useless for me to mobile order because I didn’t move any faster than anyone else .
Atmosphere: 4
Food: 5
Service: 3
Raven Metcalfe
Food was undercooked, didn’t give any sauce for the kids meals, sprite tasted like water, no napkins or straws given for the meals and drinks just a terrible experience
Atmosphere: 1
Food: 1
Service: 1
Tricia Mac
Really, Matthew? I was charged for a cup of ice after my purchase at the drive-thru! I wasn’t asked to pay for a cup of ice at another location. This is especially surprising given the amount of money I spent at Chick-fil-A.
Atmosphere: 5
Food: 5
Service: 1
Ryan
Yummy banana stuffs
Food: 5
Patrick Tavenner
My only complaint is the five lane pick-up at the drive thru. It was busy when I went though.
Atmosphere: 5
Food: 5
Service: 5
Stéphanie-Marie Peralta
Besides one of the other CFA's in New Jersey, this has to be the worst one I've ever been to. Apparently, looking at recent reviews, my experience is not unique- I really hope corporate takes notice since they apparently didn't on their feedback site. The first drive through attendant I have ever had with an attitude and ticked off tone, not a smile to be seen anywhere near her face, and got the order wrong. She just couldn't be bothered and was so snappy taking my order, rushing me through, it took me off guard and was unpleasant compounded with unexpected, considering her nametag said she was a LEAD! Just wow. The hash browns were mushy and I wasn't even given a receipt with my order. I had to go all the way back (because of course the wifi doesn't reach the drive through and my app is on a phone with no cellular data) to get it so I could comp my points later and also have the info to report the incident to corporate. Which I did, almost 2 weeks ago, and still have heard crickets from management at this establishment. Clearly, they do not value their customers here or what they have to say! EXTREMELY dissapointed and can't UNrecommend this location enough
Atmosphere: 1
Food: 3
Service: 1
Keisha A
This location is by far the worst chick fil a that Ive ever been to. They are super slow...in all aspects of service. They also do not separate the mobile order line from the regular line. The mobile orders add convenience, but this location does not meet the standard of convenience. The morningsvare always busy, but yet they only one lane. It makes absolutely no sense. The should learn from other locations like bowie
Atmosphere: 2
Food: 3
Service: 1
Maria Park
Ordered food for delivery at my job and did not receive it. Not sure who the manager is at this location but he/she needs to MANAGE and corporate needs to check out what is going on at this location! It’s not rocket science, folks! Hungry and annoyed 😠
Atmosphere: 1
Food: 1
Service: 1
Chris
Delivery driver to JBA definitely didn’t give a s*** when asked if the delivery was received by who it was going to (they did call to confirm it was delivered). I was literally told “I” left it at the Front Desk and hung up AFTER I called them back. Spent $70.87.
Atmosphere: 1
Food: 5
Service: 1
B Brown
Second time I have ordered ice coffee and the lid does not stay on. I mentioned it a month ago and apparently nothing has been done. I had to clean up my car twice now.
I am a sales rep and placed a large order at this location today to bring to a customer nearby. The order was made very efficiently by the team here and Gaby, the employee who handed me my order was extremely helpful, positive, and professional!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Nugget, Grilled Chicken Sandwich, Spicy Chicken Sandwich, French Fries, Large Fries
Fisher Lockett
Great service, great food!
Vegetarian options: Veggie cool wrap and salads
Dietary restrictions: Very accommodating and willing to make customizations
Parking: Large open free parking lot
Kid-friendliness: Always great service from here
Wheelchair accessibility: Is handicap accessible parking/ramp included
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Hash Brown Scramble Bowl
Liliana Rodriguez
I really like this place
Parking: I like it a lot
Atmosphere: 5
Food: 5
Service: 5
Noah The Reviewer
The food here is ehh…it’s ok those fries I don’t like them that much and chicken nuggets taste better with barbecue it’s weird because what if someone steals your food when they ask if you’re the person who ordered it then a random person says that’s their food then what or if two people have the same name then they take your food without checking then what?
Supposedly known for fast efficient service but was moving slower than a snail today . What is going on ? It was basically useless for me to mobile order because I didn’t move any faster than anyone else .
Atmosphere: 4
Food: 5
Service: 3
Food was undercooked, didn’t give any sauce for the kids meals, sprite tasted like water, no napkins or straws given for the meals and drinks just a terrible experience
Atmosphere: 1
Food: 1
Service: 1
Really, Matthew? I was charged for a cup of ice after my purchase at the drive-thru! I wasn’t asked to pay for a cup of ice at another location. This is especially surprising given the amount of money I spent at Chick-fil-A.
Atmosphere: 5
Food: 5
Service: 1
Yummy banana stuffs
Food: 5
My only complaint is the five lane pick-up at the drive thru. It was busy when I went though.
Atmosphere: 5
Food: 5
Service: 5
Besides one of the other CFA's in New Jersey, this has to be the worst one I've ever been to. Apparently, looking at recent reviews, my experience is not unique- I really hope corporate takes notice since they apparently didn't on their feedback site. The first drive through attendant I have ever had with an attitude and ticked off tone, not a smile to be seen anywhere near her face, and got the order wrong. She just couldn't be bothered and was so snappy taking my order, rushing me through, it took me off guard and was unpleasant compounded with unexpected, considering her nametag said she was a LEAD! Just wow. The hash browns were mushy and I wasn't even given a receipt with my order. I had to go all the way back (because of course the wifi doesn't reach the drive through and my app is on a phone with no cellular data) to get it so I could comp my points later and also have the info to report the incident to corporate. Which I did, almost 2 weeks ago, and still have heard crickets from management at this establishment. Clearly, they do not value their customers here or what they have to say! EXTREMELY dissapointed and can't UNrecommend this location enough
Atmosphere: 1
Food: 3
Service: 1
This location is by far the worst chick fil a that Ive ever been to. They are super slow...in all aspects of service. They also do not separate the mobile order line from the regular line. The mobile orders add convenience, but this location does not meet the standard of convenience. The morningsvare always busy, but yet they only one lane. It makes absolutely no sense. The should learn from other locations like bowie
Atmosphere: 2
Food: 3
Service: 1
Ordered food for delivery at my job and did not receive it. Not sure who the manager is at this location but he/she needs to MANAGE and corporate needs to check out what is going on at this location! It’s not rocket science, folks! Hungry and annoyed 😠
Atmosphere: 1
Food: 1
Service: 1
Delivery driver to JBA definitely didn’t give a s*** when asked if the delivery was received by who it was going to (they did call to confirm it was delivered). I was literally told “I” left it at the Front Desk and hung up AFTER I called them back. Spent $70.87.
Atmosphere: 1
Food: 5
Service: 1
Second time I have ordered ice coffee and the lid does not stay on. I mentioned it a month ago and apparently nothing has been done. I had to clean up my car twice now.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Hash Brown Scramble Bowl
Restaurantji Recommends
Love the salads
Atmosphere: 5
Food: 5
Service: 5
I am a sales rep and placed a large order at this location today to bring to a customer nearby. The order was made very efficiently by the team here and Gaby, the employee who handed me my order was extremely helpful, positive, and professional!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Nugget, Grilled Chicken Sandwich, Spicy Chicken Sandwich, French Fries, Large Fries
Great service, great food!
Vegetarian options: Veggie cool wrap and salads
Dietary restrictions: Very accommodating and willing to make customizations
Parking: Large open free parking lot
Kid-friendliness: Always great service from here
Wheelchair accessibility: Is handicap accessible parking/ramp included
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Hash Brown Scramble Bowl
I really like this place
Parking: I like it a lot
Atmosphere: 5
Food: 5
Service: 5
The food here is ehh…it’s ok those fries I don’t like them that much and chicken nuggets taste better with barbecue it’s weird because what if someone steals your food when they ask if you’re the person who ordered it then a random person says that’s their food then what or if two people have the same name then they take your food without checking then what?
Food: 3
Service: 5
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