Went through the drive thru && the lady taking the order named “Mika” was rude & was acting like she had an attitude . Very unprofessional not only that I asked for 20piece honey bbq and they gave me half bbq and half buffalo . Not what I asked for .
Service: 1
Sonya Crudup
My grandson and I just got so sick from eating at the location in Clinton, MD. I will NEVER go back. I don't think I'll ever eat at another KFC anywhere. We should have known by the dirty exterior around the drive through window. Please use caution when dining here. Ask questions about the freshness of the food. Hopefully, you'll get an honest answer. As for me and my family, it's a big HELL NO!
Atmosphere: 1
Food: 1
Service: 3
Jesse M
A little too pricey for what you get
Atmosphere: 3
Food: 4
Service: 3
Danita Johnson
The two women who were working on 7/15 around 7:55 pm, especially the lady working the drive thur window, need customer service training and skills in how to treat their customers. They make you feel like you shouldn't even order anything. They're pretty rude!
Atmosphere: 1
Food: 3
Service: 1
Christine Bryant
Had everybody (about 5 people) waiting 40 mins for chicken. Then I order an 8 piece and 7 piece and chicken was soggy as hell never again would I come to kfc nothing has change from back in the day.
Atmosphere: 1
Food: 1
Service: 1
Hasaan Jones
How more times that it should be that this KFC never have all the chicken parts, potpies,certain chiclen sandwiches. Why the hell do you even open. Who is the manager or the person that orders the food to be sold, maybe they need re-training. Damn!
Atmosphere: 1
Food: 1
Service: 1
L. Denise Jackson
I looked online and saw a special and ordered the special as it was online and the lady put in something else and then got mad when I didn't want what she put in but what I put in and then wanted me to go all the way back around just to order something when there was nobody behind me. Her attitude was not one you would expect for somebody that's supposed to be about customer service and she act like she really didn't want to be there and she really didn't want to take my order so I left and went somewhere else. That was only the second time that I've been there and that will be the last.
Jade Palma
Gave us drinks with no straws, didn't give us utensils, didn't ask what sauce we wanted, fries were the nastiest fries I have ever had. I didn't realize KFC went this downhill. Needless to say, Popeyes from now on...
Ms. Read Up (Speak Softly)
I placed an online order for a digital deal 5pc meal for 2. I selected the option of 3 breast and 2 wings. I was sent a 4 piece of 2 very small wings and 2 breast. I tried for over 45 minutes to contact the KFC on Coventry Way in Clinton, MD to no avail the phone just rang until it went busy. Unfortunately, the store website doesn't have a customer support tab. 2 stars poor way of treating a customer.
heyitsantman Heyitsantman
Pulled up to the drive turned truck off and waited. No response I Pulled around to the window. Lady with black and white plaid shirt walked away. I'll buy food somewhere else. Thanks but no thanks....
I see why this location is back up in the woods and in the dark poor customer service, wings extra small and not good with presentation....poor all the way around and now with all that's going on with DEI this should be the first store to shut down
Antione “Tephlon Tione Perion” Kelly
Coventry way in clinton and Branch Ave are terrible. 7 pm, no crispy chicken . I tried to replace it with two crispy chicken thighs . The girl at conventry way charges me for 2 . She then recommends i do the $5 meal i said kool . It comes with mash potatoes , i asked if I could i replace it with French fries, and she tells me no, she can't . I left and went to branch Ave, and they flat out told me no crispy breast at 7 pm . I went to sardi and got myself a fried chicken sandwich. Kfc doesn't satisfy their customer's.
Paula Holmes
how are you KFC and you run out of chicken I come where are you once a week to get my hair fixed and every time I stop by is either a they don’t open on time. It’s a wait on chicken and the customer service is terrible. I don’t understand how they stay open. I just called to speak to the manager, but a minute wait on me to understand it
Atmosphere: 1
Food: 1
Service: 1
Joanne Holland
Never any problems. Professional and courteous. I wish I could get two coleslaw instead of fries.
Atmosphere: 4
Food: 5
Service: 5
Neika B
I'm a big fan of kfc I prefer it over popeyes. I really like that they are on door dash.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nuggets, Fried Chicken, Mac & Cheese
Went through the drive thru && the lady taking the order named “Mika” was rude & was acting like she had an attitude . Very unprofessional not only that I asked for 20piece honey bbq and they gave me half bbq and half buffalo . Not what I asked for .
Service: 1
My grandson and I just got so sick from eating at the location in Clinton, MD. I will NEVER go back. I don't think I'll ever eat at another KFC anywhere. We should have known by the dirty exterior around the drive through window. Please use caution when dining here. Ask questions about the freshness of the food. Hopefully, you'll get an honest answer. As for me and my family, it's a big HELL NO!
Atmosphere: 1
Food: 1
Service: 3
A little too pricey for what you get
Atmosphere: 3
Food: 4
Service: 3
The two women who were working on 7/15 around 7:55 pm, especially the lady working the drive thur window, need customer service training and skills in how to treat their customers. They make you feel like you shouldn't even order anything. They're pretty rude!
Atmosphere: 1
Food: 3
Service: 1
Had everybody (about 5 people) waiting 40 mins for chicken. Then I order an 8 piece and 7 piece and chicken was soggy as hell never again would I come to kfc nothing has change from back in the day.
Atmosphere: 1
Food: 1
Service: 1
How more times that it should be that this KFC never have all the chicken parts, potpies,certain chiclen sandwiches. Why the hell do you even open. Who is the manager or the person that orders the food to be sold, maybe they need re-training. Damn!
Atmosphere: 1
Food: 1
Service: 1
I looked online and saw a special and ordered the special as it was online and the lady put in something else and then got mad when I didn't want what she put in but what I put in and then wanted me to go all the way back around just to order something when there was nobody behind me. Her attitude was not one you would expect for somebody that's supposed to be about customer service and she act like she really didn't want to be there and she really didn't want to take my order so I left and went somewhere else. That was only the second time that I've been there and that will be the last.
Gave us drinks with no straws, didn't give us utensils, didn't ask what sauce we wanted, fries were the nastiest fries I have ever had. I didn't realize KFC went this downhill. Needless to say, Popeyes from now on...
I placed an online order for a digital deal 5pc meal for 2. I selected the option of 3 breast and 2 wings. I was sent a 4 piece of 2 very small wings and 2 breast. I tried for over 45 minutes to contact the KFC on Coventry Way in Clinton, MD to no avail the phone just rang until it went busy. Unfortunately, the store website doesn't have a customer support tab. 2 stars poor way of treating a customer.
Pulled up to the drive turned truck off and waited. No response I Pulled around to the window. Lady with black and white plaid shirt walked away. I'll buy food somewhere else. Thanks but no thanks....
Restaurantji Recommends
I see why this location is back up in the woods and in the dark poor customer service, wings extra small and not good with presentation....poor all the way around and now with all that's going on with DEI this should be the first store to shut down
Coventry way in clinton and Branch Ave are terrible. 7 pm, no crispy chicken . I tried to replace it with two crispy chicken thighs . The girl at conventry way charges me for 2 . She then recommends i do the $5 meal i said kool . It comes with mash potatoes , i asked if I could i replace it with French fries, and she tells me no, she can't . I left and went to branch Ave, and they flat out told me no crispy breast at 7 pm . I went to sardi and got myself a fried chicken sandwich. Kfc doesn't satisfy their customer's.
how are you KFC and you run out of chicken I come where are you once a week to get my hair fixed and every time I stop by is either a they don’t open on time. It’s a wait on chicken and the customer service is terrible. I don’t understand how they stay open. I just called to speak to the manager, but a minute wait on me to understand it
Atmosphere: 1
Food: 1
Service: 1
Never any problems. Professional and courteous. I wish I could get two coleslaw instead of fries.
Atmosphere: 4
Food: 5
Service: 5
I'm a big fan of kfc I prefer it over popeyes. I really like that they are on door dash.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nuggets, Fried Chicken, Mac & Cheese
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