Cold Stone Creamery
10015 York Rd A-5, Cockeysville
(410) 628-8001
Recent Reviews
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2nd time ordering delivery and the order is either wrong or missing stuff
Please don’t come at this location, unless you like wanting in line. They are extremely slow
Waffle cone with mudpie concoction was incredible!
Atmosphere: 5
Food: 5
Service: 5
such a poor establishment ran by incompetent leadership. There was a long line out the door and all FIVE employees were having a grand ole time amongst themselves and didn’t acknowledge one person. I hope management pulls the time stamp on this review and relate it to the employees but my family walked out without even getting any Ice cream.. 20 mins later. Would not recommend.
Atmosphere: 1
Food: 1
Service: 1
This ice cream is so amazing it should be against the law to eat. Love their ice cream!
Atmosphere: 5
Food: 5
Service: 5
The quality of service at this location is declining every day. Went to get ice cream today on 04/14/2024 around 6 pm. The whole standing in line to get out of the store took 45 minutes. Only to get the Everybody's container half-filled. The guy took forever to put ice cream in the container like it was his first day. Snail-speed employees and service, are a waste of money at this location.
Great Ice Cream! I love how they mix your flavors together with the toppings. The service is usually pretty quick, though there are usually only 2 servers. So you might have to wait a little bit if it's busy. I also wish there was more room to sit. But overall, a great place!
Atmosphere: 4
Food: 5
Service: 4
Go somewhere else. They can't keep things in stock they have no idea how to manage inventory. Always out of flavors.
Atmosphere: 1
Food: 1
Service: 1
My friend & I love the of the ice-creams here. Rich flavor and good quantity, too. Try the mint chocolate chip and the birthday ? cake flavors....delicious ?. Sometimes, you pay a higher price for quality.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake Remix, Create Your Own Creation
Waste of time. Came here on my break at 3pm on a Sunday. No one in line- surprise! No one there working either. I walked in the front door. Waited for 5+ minutes and didn’t see a single person. Come here to waste your time and money… if you can find anyone to ring you up.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The ice cream is really good but really overpriced if they don’t fill the container. I could have gotten an entire pint of Ben & Jerry’s for what I paid. ?♀️
Food: 4
Service: 1
Recommended dishes: Cold Stone Creamery Creation in Hand
Waste of time. Came here on my break at 3pm on a Sunday. No one in line- surprise! No one there working either. I walked in the front door. Waited for 5+ minutes and didn’t see a single person. Come here to waste your time and money… if you can find anyone to ring you up.
Atmosphere: 1
Food: 1
Service: 1
Short staff on Subday, long line. just two ladies were working there. You know all sundays you are busy, but do not want spend money to hire more people.
And about the quality, i should say NO, because all sections were empty !! Sorry we do not have this, we do not have that !!!!
Cokesville, MD????
This is over priced ice cream. Should have asked for ice cream with my toppings ! I have only been here 2 times and both times did not meet the hype I had in my head. Spent 30$ on 4 ice creams and they’re just sitting here melting. Waste of money I will not go back to this establishment with my family again.
This place is just the worst, we keep giving the chances hoping it will get better, it doesn’t. Came in on a Sunday night, 2 people working, at least 15 people in line, no supervisor, they clearly weren’t ready to handle a rush, no supervisor on duty, it took over a half hour to get served. Don’t waste your time here, go somewhere else.
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