Pure Raw Juice - Cockeysville & Timonium
10015 York Rd Suite A1, Cockeysville
(443) 353-5399
Recent Reviews
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Always great customer service and an awesome quality bowl with the freshest ingredients!
Pure Raw Juice is always satisfying and never disappointed
Always a good experience!!!
I love pure raw juice. Staff's amazing around maryland
Great experience at Pure Raw in Cockeysville. Everyone is friendly, food is great and place is spotless!
It takes awhile for them to make all the orders that come in. The staff is super helpful and nice. Definitely order ahead!
I always order their Mango smoothie - delicious 😋
Excellent service 🫶🏻
Atmosphere: 5
Food: 5
Service: 5
Very dirty bathrooms
This used to be my regular location, I was a PRJ customer for years. Absolutely horrendous experience that I’m considering reporting, and I’m leaving this review to warn others of this location specifically.
For no reason, aside from me asking her why she seemed a bit annoyed (which was genuine, because she seemed to have a negative energy toward me for an unknown reason), the manager (Lindsey) snapped at me, raised her voice, and told me that all of her employees hate serving me, don’t like when I come in, and then told me I was permanently banned from the location. I don’t know if she was simply having a bad day, but it’s completely unacceptable to unleash your ungrounded personal emotional feelings on customers. That kind of sheer disrespect and blatant cruelty should never be allowed.
After reaching out to corporate, there was a more professional response on their end and a genuine feeling that they cared about what happened. I was welcomed back into the store which I appreciate (but do I really want to support/be served in my local community by a manager/team that conducts business or treats me that way?…).
The corporate manager I spoke to claimed three other employees, when questioned, said I used ”condescending language” and had constant order complaints, both of which are entirely untrue. It’s possible I’m being confused with someone…
It’s gravely upsetting how some people in positions of authority still choose to utilize their power. I’ve been nothing but friendly/respectful to the people at this location and have only asked one question about an order for clarification.
Perhaps choose to spend your money in environments of more conscientious, caring people. 👌
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
I have frequent this location on several occasions and this afternoon had the unfortunate experience of being served by an associate who was not only rude but very disrespectful. Something as simple as clarifying my order turned into the most ridiculous exchange of words and disrespect if this is the type of service you provide to customers I will not return. I have tried to reach the manager.
Atmosphere: 1
Service: 1
Staff super friendly & helpful. I have gluten intolerance and remade bowel for me because I read menu wrong.
Dietary restrictions: Gluten free options
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Acai Bowl's
We had ordered two traditional bowls and forgot to order my friends bowl gluten-free, and as she started eating it, we remembered that it wasn’t gluten free. The manager was so kind and remade hers for free.
Atmosphere: 5
Food: 5
Service: 5
Quick service..
Atmosphere: 5
Food: 5
Service: 5
I just a acai bowl there and it seems the acai base is diluted down from what it use to be.
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