Sunday morning. And they have nothing. Not even hash brown
Atmosphere: 5
Food: 1
Service: 1
Kari H
Rude ass employees. Manager or whatever he was, needs to change his face and attitude. Only asked for simple ice cream smh and got ice cream with a side of attitude!
Atmosphere: 1
Food: 1
Service: 1
Abu Meryem
Ignorance and bad Customer service
Service: 1
Jon York
Been here about a dozen times over 6 months with average customer service. Food quality is exactly what you expect when you order Dunkin’s; sometimes maybe good, sometimes maybe shhh.
Today 1/29/25 my wife and I went inside and ordered food and drinks for both of us. Only one other customer in the store and they had already been helped. There was only one young gentleman working and he paid attention to us while we ordered, didn’t have earbuds in, and actually made our food and drinks with care instead of just slapping it together and moving on to the next customer.
Most times when you get bacon on a sandwich, the employees will just throw the bacon on without separating it so some bites you’re chomping through 3 pcs of bacon all folded in half and others you get none at all because you ripped it all out with your first bite. This young man took the time to separate the bacon, made sure the cheese was roughly centered and not half off and folded around the sandwich. Overall the food was great, coffee and tea were average at best - not entirely his fault, kinda losing interest in Dunkin’s coffee as of late.
3 more customers showed up and he kept his cool and continued to make each order with care instead of being flustered and rushing. We plan to go back and compliment him later.
Keep up the good work, man!
Atmosphere: 5
Food: 4
Service: 5
Ramesh D Foodie
I stopped at this location on my visit to the University of Maryland. The shop is located in main section of the college park area. They have enough parking spots in front of the dunkin. There were probably five customers when I visited. The store is well maintained and the restrooms are clean and need code to get in. I ordered chai latte and it doesn't taste good. The service was fast and good.
Atmosphere: 5
Food: 3
Service: 5
edrisasadi7
This is my regular Dunkin i always come here I am ex employee as well but recently I am having very poor experience here I asked for one thing they give me another thing. Yesterday I had Mobil order for egg and cheese sandwich but no cheese in English muffin But I got sausage, egg, and cheese? Like what is this? I ask for Carmel in my coffee I get salted Carmel like if you don’t got Carmel let me know I will ask for something else imma give it one more chance if this continues to happen I probably let the upper management know about this cause this is unacceptable they need to train the employees like how they supposed to.
Atmosphere: 1
Food: 1
Service: 1
Georgianna Newman
If I could give this place zero stars I would. Very unprofessional and they also cheated me out of some of my money when I asked for a refund. Makes me never want to deal with another Dunkin again
Atmosphere: 1
Service: 1
donielle fothergill
Love there butterpecan swirl iced coffee
Atmosphere: 5
Food: 5
Service: 5
Erasmo Ayala
excellent
Atmosphere: 5
Food: 5
Service: 5
Amelia Sarno
literally got everything in my order wrong.. put the wrong bread on my sandwich, gave me the wrong donut and forgot my cold foam???
Sunday morning. And they have nothing. Not even hash brown
Atmosphere: 5
Food: 1
Service: 1
Rude ass employees. Manager or whatever he was, needs to change his face and attitude. Only asked for simple ice cream smh and got ice cream with a side of attitude!
Atmosphere: 1
Food: 1
Service: 1
Ignorance and bad Customer service
Service: 1
Been here about a dozen times over 6 months with average customer service. Food quality is exactly what you expect when you order Dunkin’s; sometimes maybe good, sometimes maybe shhh.
Today 1/29/25 my wife and I went inside and ordered food and drinks for both of us. Only one other customer in the store and they had already been helped. There was only one young gentleman working and he paid attention to us while we ordered, didn’t have earbuds in, and actually made our food and drinks with care instead of just slapping it together and moving on to the next customer.
Most times when you get bacon on a sandwich, the employees will just throw the bacon on without separating it so some bites you’re chomping through 3 pcs of bacon all folded in half and others you get none at all because you ripped it all out with your first bite. This young man took the time to separate the bacon, made sure the cheese was roughly centered and not half off and folded around the sandwich. Overall the food was great, coffee and tea were average at best - not entirely his fault, kinda losing interest in Dunkin’s coffee as of late.
3 more customers showed up and he kept his cool and continued to make each order with care instead of being flustered and rushing. We plan to go back and compliment him later.
Keep up the good work, man!
Atmosphere: 5
Food: 4
Service: 5
I stopped at this location on my visit to the University of Maryland. The shop is located in main section of the college park area. They have enough parking spots in front of the dunkin. There were probably five customers when I visited. The store is well maintained and the restrooms are clean and need code to get in. I ordered chai latte and it doesn't taste good. The service was fast and good.
Atmosphere: 5
Food: 3
Service: 5
This is my regular Dunkin i always come here I am ex employee as well but recently I am having very poor experience here I asked for one thing they give me another thing. Yesterday I had Mobil order for egg and cheese sandwich but no cheese in English muffin But I got sausage, egg, and cheese? Like what is this? I ask for Carmel in my coffee I get salted Carmel like if you don’t got Carmel let me know I will ask for something else imma give it one more chance if this continues to happen I probably let the upper management know about this cause this is unacceptable they need to train the employees like how they supposed to.
Atmosphere: 1
Food: 1
Service: 1
If I could give this place zero stars I would. Very unprofessional and they also cheated me out of some of my money when I asked for a refund. Makes me never want to deal with another Dunkin again
Atmosphere: 1
Service: 1
Love there butterpecan swirl iced coffee
Atmosphere: 5
Food: 5
Service: 5
excellent
Atmosphere: 5
Food: 5
Service: 5
literally got everything in my order wrong.. put the wrong bread on my sandwich, gave me the wrong donut and forgot my cold foam???
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
I'm afraid this location near the DC beltway had both bad coffee at very hard jelly donuts.
0/5… this Dunkin’ Donuts NEVER has items. No donuts and no COFFEE?!?? At a Dunkin’ Donuts. Terrible terrible terrible
Atmosphere: 1
Food: 1
Service: 1
The girl was on her phone all time. Didn't gave my order complete.
Atmosphere: 3
Food: 4
Service: 1
Very good service
Atmosphere: 5
Food: 5
Service: 5
Drive thru visit
Food: 5
Service: 5
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