Upon entering the store on the early afternoon 09/02/25 to make a purchase, I was immediately alarmed to see donuts partially pulled away from their protective casing while an employee swept directly in front of and beneath the donut rack.
The donuts were left uncovered and fully exposed to airborne dust and debris stirred up by the broom. This is not only unsanitary, it’s a clear violation of basic food safety standards. I found the situation unacceptable and deeply disappointing.
As a customer, I expect a clean and hygienic environment, especially when it comes to food handling. I will not be returning to this location and intend to escalate this matter to headquarters. I hope the franchise owner take immediate steps to address this issue and prevent similar incidents in the future.
Unfortunately ZERO stars are not an option, when leaving a Goggle review.
Atmosphere: 1
Food: 1
Service: 1
Charlie Freshco
Last time going, because I've waited for my order and never received anything and I watch others grab their orders and roll. NEVER COMING BACK!
Atmosphere: 1
Food: 1
Service: 1
Egbe Evelyne
Everything about this place is awesome😘Try it today and thank me later🤭
Atmosphere: 5
Food: 5
Service: 5
Kendall Gilbert
I used to come here often because it’s on my way to work. I stopped immediately. This place is dirty and i recently came to that realization when there was a bug floating in my coffee. That bug ended up in my mouth because obviously I’m drinking the coffee I purchased. I called corporate and they said somebody from that location would be in contact with me within 3 business days. It has now almost been 1 month and no one has called my phone or sent an email. I had to go up there and the lady said the manager “left”. I asked who’s in charge and she said she is for right now and she probably lied to my face. Gave me a refund on the coffee and that’s all she had to offer. A $4 refund is no where near equivalent to how unsanitary and disrespectful this situation is. Do NOT go to this location!
Atmosphere: 1
Food: 1
Service: 1
DJ Romeo
Love this place
Atmosphere: 5
Food: 5
Service: 5
larry spriggs
The ladies that run this place in the mornings are the absolute best.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese Croissant, Hot Chocolat Y Hot Cofffee
juliza
Ordered through door dash. Didn’t receive straws for my drinks and one of my drink didn’t have the French vanilla swirl. It was just coffee and cream.
Service: 2
Ian Ladenheim
It really shouldnt take 20 minutes to place 12 donuts in a box. No cooking required. I even placed my order ahead of time on the app. Very disappointing
So I visited this DD location and was overlooked for placing my order because I was following the sign to use the kiosk (see photo) and the worker allowed someone else to go in front of my son and I seeing that we were using the kiosk. When saw that he allowed another customer to go in front of us I asked did we have to use the kiosk per the sign and replied no. I then said well we were next in line. Totally unacceptable and showed poor customer service.
Atmosphere: 3
Food: 3
Service: 1
Karen Valladares callejas
Roaches in my food
Atmosphere: 1
Food: 1
Service: 1
Jamie B
Coffee is fine. I do not recommend getting food. They aren’t cleaning their cooking materials enough so everything has the same aftertaste to it. I’ve tried a variety of food items from this location, and it doesn’t matter what it is — it all has a burnt aftertaste.
Luiz gomes junior
Good place
Atmosphere: 4
Food: 4
Service: 5
Dana Kelley
Phenomenal meal, clean store with excellent customer service
Quick service good customer service
Atmosphere: 5
Food: 5
Service: 5
One of the worst Dunkin's ever
Atmosphere: 1
Food: 1
Service: 1
Upon entering the store on the early afternoon 09/02/25 to make a purchase, I was immediately alarmed to see donuts partially pulled away from their protective casing while an employee swept directly in front of and beneath the donut rack.
The donuts were left uncovered and fully exposed to airborne dust and debris stirred up by the broom. This is not only unsanitary, it’s a clear violation of basic food safety standards. I found the situation unacceptable and deeply disappointing.
As a customer, I expect a clean and hygienic environment, especially when it comes to food handling. I will not be returning to this location and intend to escalate this matter to headquarters. I hope the franchise owner take immediate steps to address this issue and prevent similar incidents in the future.
Unfortunately ZERO stars are not an option, when leaving a Goggle review.
Atmosphere: 1
Food: 1
Service: 1
Last time going, because I've waited for my order and never received anything and I watch others grab their orders and roll. NEVER COMING BACK!
Atmosphere: 1
Food: 1
Service: 1
Everything about this place is awesome😘Try it today and thank me later🤭
Atmosphere: 5
Food: 5
Service: 5
I used to come here often because it’s on my way to work. I stopped immediately. This place is dirty and i recently came to that realization when there was a bug floating in my coffee. That bug ended up in my mouth because obviously I’m drinking the coffee I purchased. I called corporate and they said somebody from that location would be in contact with me within 3 business days. It has now almost been 1 month and no one has called my phone or sent an email. I had to go up there and the lady said the manager “left”. I asked who’s in charge and she said she is for right now and she probably lied to my face. Gave me a refund on the coffee and that’s all she had to offer. A $4 refund is no where near equivalent to how unsanitary and disrespectful this situation is. Do NOT go to this location!
Atmosphere: 1
Food: 1
Service: 1
Love this place
Atmosphere: 5
Food: 5
Service: 5
The ladies that run this place in the mornings are the absolute best.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese Croissant, Hot Chocolat Y Hot Cofffee
Ordered through door dash. Didn’t receive straws for my drinks and one of my drink didn’t have the French vanilla swirl. It was just coffee and cream.
Service: 2
It really shouldnt take 20 minutes to place 12 donuts in a box. No cooking required. I even placed my order ahead of time on the app.
Very disappointing
Restaurantji Recommends
So I visited this DD location and was overlooked for placing my order because I was following the sign to use the kiosk (see photo) and the worker allowed someone else to go in front of my son and I seeing that we were using the kiosk. When saw that he allowed another customer to go in front of us I asked did we have to use the kiosk per the sign and replied no. I then said well we were next in line. Totally unacceptable and showed poor customer service.
Atmosphere: 3
Food: 3
Service: 1
Roaches in my food
Atmosphere: 1
Food: 1
Service: 1
Coffee is fine. I do not recommend getting food. They aren’t cleaning their cooking materials enough so everything has the same aftertaste to it. I’ve tried a variety of food items from this location, and it doesn’t matter what it is — it all has a burnt aftertaste.
Good place
Atmosphere: 4
Food: 4
Service: 5
Phenomenal meal, clean store with excellent customer service
Atmosphere: 5
Food: 5
Service: 5
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