Kung Fu Tea

this is place is never open! the doors are always locked. there were people just waiting outside. no one answers the phone either

I just reported this establishment to the better business bureau because they took my money, refused to make my drink, and admitted that I deserved a refund but that I "probably wouldn't get one" because their manager "never comes in". They're also frequently closed during normal business hours (although still accepting orders and money apparently?). It took a week of me calling and trying to show up in person after the order was placed for me to actually make contact about this issue, when they told me about their useless manager. I also tried reporting this location to corporate with no response because they only have an email inbox (no phone number) that they don't respond to. So, if you enjoy the sweet refreshing taste of THEFT, by all means give this business your money!

this place is just really poorly maintained. you can get tea but it's not pleasant inside.

Me and my friends recently ordered from here yesterday. It said they are open at 12. We placed our orders online around 12:30 just for them to still be closed. We also kept calling and no answer. Very inconvenient.

Service: Two drinks ordered, two different drinks received. Served with leak.

Food: Not what was ordered. No seal (spillage), wrong bobas (wrong flavor), and no milk (wrong flavor). Someone said it tasted like pot.

Atmosphere: Loud complaints exchanged as conversation between staff for the entire duration about throwing up, their boss suspecting thievery, and TikTok. Half a chess set on the table.

I had an awful experience at this Kung Fu Tea location. Upon ordering my drink, the cashier was literally drinking her drink in my face and did not greet me with words. The workers were completely unprofessional—blasting music at an obnoxious volume, screaming, laughing, and even singing and dancing around instead of focusing on their jobs. It felt more like a frat party than a place of business. Customers were clearly uncomfortable, and it made for an unpleasant atmosphere. I come to places like this for good service and a relaxing vibe, not chaos. The drinks were very poorly made as the boba was all stuck together and the straws were too small and without points to pierce the plastic. Very disappointed and won’t be coming back anytime soon. I would give it 0 stars if I could.

Delicious boba tea 🤤

Overall a mediocre place and service. My husband gave an order and later on they discovered they didn’t have some ingredients. Then he ordered the hot beverage with tapioca. As I went to pick up the cups, the staff started cleaning the cup with the fabric that was resting there probably to clean the table. That looked nasty but couldn’t say anything. I asked if they had napkins and they were out of it.
Probably the only good thing was that they had board games, I wouldn’t go there for the drinks for the next time.

Atmosphere: 3

Food: 3

Service: 3

Almost 1 pm and they’re closed on a Thursday? Lights off and door locked. Nobody visible inside.

They were out of half the toppings, including tapioca pearls and the red bean pearls I asked for as a back-up. Still managed to mess up my order, though, even with the limited menu. AND the seal on one drink. Loud, obnoxious conversation the whole time I was there. Plus, their chess board is missing several pieces. Just sad.

Atmosphere: 1

Food: 1

Service: 1

I placed my online order at 7:45, store closed at 9:35 (says on website) when I arrived the store was CLOSED and I didn’t receive my order at all, spent $25 for nothing!

Atmosphere: 1

Food: 1

Service: 1

I ordered from this place on Uber eats, they then called me and told me they were out of the matcha green tea drink I wanted. I said I didn’t want anything else and that they could cancel the order. They said it couldn’t be canceled on their end. So I canceled and ended up still paying full price. And after like 30 min on the phone w customer service I’m still not getting a refund. Plus this is like the 3rd time both in person or via order they messed something up.

updated review:
This place used to be amazing. Now it smells absolutely terrible and they constantly get your order wrong. What happened??

Atmosphere: 1

Food: 1

Service: 1

They are so unprofessional and rude. Waited more than 20 min for my drink. It looks like the staff did not know what they were doing. My drink was bad.

Atmosphere: 3

Food: 1

Service: 1

Came at 8:20pm, only 1 person working, rude lady & didn’t even make my drink correctly. Paid 14$ for no reason couldn’t even drink the drink