Been there couple of times and its very nice, clean, and quiet place.
Atmosphere: 5
Food: 5
Service: 4
marcia sphiwe
Good staff💯🍰🎉
Atmosphere: 5
Food: 5
Service: 5
Nicholas Whatley
Our regular Starbucks, they are normally slammed with people, today after all the gradations in College Park, we visited today and the best experience we’ve had in a Starbucks ever, the food flew out, the drinks were done in like 30 seconds. My GF said her chai late was amazing
Atmosphere: 5
Food: 5
Service: 5
Erica Reed
The service was great.
Atmosphere: 4
Food: 5
Service: 5
Brian
Tasty!
Atmosphere: 5
Food: 5
Service: 5
Armando Guadalupe
Requiring a purchase to use the restroom is incredibly frustrating. I spend a lot of money at Starbucks regularly and had already purchased my drink earlier in the day. I stopped at this location just to use the restroom and was denied access. Very disappointing experience—please do better.
Atmosphere: 1
Service: 1
Krislyn Knighton
0/10. Coded bathrooms and rude staff. Would have bought more items but when they’re rude when you ask for the restroom first after driving for 4 hrs, you don’t really want to buy much for the principle of treatment. Do better.
Atmosphere: 1
Food: 3
Service: 1
Oscar Torres
Bad Services
Service: 1
Vannessa QueenV
I am an Uber driver. I pick up and drop off people at this location. I stopped and they refused to let me use the bathroom. Just because this time I needed to buy in order to use it. I drink Starbucks all day. But am switching to Dunkin’ Donuts they do let us use the bathroom, it’s what happens when you drink too much coffee. Why the inconvenience?
I’m not a huge fan but usually go to Starbucks couple of times a week. This is my first time at this specific location. Ordered a regular cappuccino (tall) and this is what I got. Not sure if the pictures do justice to the original scenario but only 1/3 of the cup (or even less than that) was actually coffee and rest was foam. Also, I asked for extra hot but it was barely even hot. Very disappointing. Never had this kinda experience in any other Starbucks.
Jeru Tilahun
Very disappointing customer service experience. A female employee was dishonest and rude during my visit this evening. The man working the drive-thru seemed relatively new—perhaps just a few weeks into the role—but performed slightly better. I strongly encourage the team to focus on improving service quality and addressing customer concerns honestly, rather than avoiding conversations.
Atmosphere: 1
Food: 1
Service: 1
Mike M
I have been a regular customer at this Starbucks and have always appreciated the respectful service from most of the staff. However, my experience today with Cass and the store manager, Rebecca, was disappointing.
I had requested banana bread not to be warmed up, but it was warmed up anyway. When I politely asked for a replacement, Cass responded with a rude comment, saying, ‘Maybe next time you should speak louder.’ I explained that it was a snowy day and I couldn’t fully roll down my window, which may have caused the misunderstanding. I even told her it was okay and that I’d keep the bread to avoid further issues, but her dismissive attitude continued as she handed it to me.
When I asked why I was being treated this way, Rebecca, the store manager, intervened. Instead of resolving the situation, she was even ruder, cutting me off and closing the window while I was still talking.
This was an upsetting experience, and I hope management addresses the behavior of their staff to ensure better treatment for customers in the future.
Atmosphere: 1
Food: 1
Service: 1
Angel Happy
My drink was watery.
Atmosphere: 4
Food: 3
Service: 4
meysly fuentes
Thanks Simón for your help and attention great work night shift
It was amazin
Atmosphere: 5
Food: 5
Service: 5
Been there couple of times and its very nice, clean, and quiet place.
Atmosphere: 5
Food: 5
Service: 4
Good staff💯🍰🎉
Atmosphere: 5
Food: 5
Service: 5
Our regular Starbucks, they are normally slammed with people, today after all the gradations in College Park, we visited today and the best experience we’ve had in a Starbucks ever, the food flew out, the drinks were done in like 30 seconds. My GF said her chai late was amazing
Atmosphere: 5
Food: 5
Service: 5
The service was great.
Atmosphere: 4
Food: 5
Service: 5
Tasty!
Atmosphere: 5
Food: 5
Service: 5
Requiring a purchase to use the restroom is incredibly frustrating. I spend a lot of money at Starbucks regularly and had already purchased my drink earlier in the day. I stopped at this location just to use the restroom and was denied access. Very disappointing experience—please do better.
Atmosphere: 1
Service: 1
0/10. Coded bathrooms and rude staff. Would have bought more items but when they’re rude when you ask for the restroom first after driving for 4 hrs, you don’t really want to buy much for the principle of treatment. Do better.
Atmosphere: 1
Food: 3
Service: 1
Bad Services
Service: 1
I am an Uber driver. I pick up and drop off people at this location. I stopped and they refused to let me use the bathroom. Just because this time I needed to buy in order to use it. I drink Starbucks all day. But am switching to Dunkin’ Donuts they do let us use the bathroom, it’s what happens when you drink too much coffee. Why the inconvenience?
Atmosphere: 1
Service: 1
Restaurantji Recommends
I’m not a huge fan but usually go to Starbucks couple of times a week. This is my first time at this specific location. Ordered a regular cappuccino (tall) and this is what I got. Not sure if the pictures do justice to the original scenario but only 1/3 of the cup (or even less than that) was actually coffee and rest was foam. Also, I asked for extra hot but it was barely even hot. Very disappointing. Never had this kinda experience in any other Starbucks.
Very disappointing customer service experience. A female employee was dishonest and rude during my visit this evening. The man working the drive-thru seemed relatively new—perhaps just a few weeks into the role—but performed slightly better. I strongly encourage the team to focus on improving service quality and addressing customer concerns honestly, rather than avoiding conversations.
Atmosphere: 1
Food: 1
Service: 1
I have been a regular customer at this Starbucks and have always appreciated the respectful service from most of the staff. However, my experience today with Cass and the store manager, Rebecca, was disappointing.
I had requested banana bread not to be warmed up, but it was warmed up anyway. When I politely asked for a replacement, Cass responded with a rude comment, saying, ‘Maybe next time you should speak louder.’ I explained that it was a snowy day and I couldn’t fully roll down my window, which may have caused the misunderstanding. I even told her it was okay and that I’d keep the bread to avoid further issues, but her dismissive attitude continued as she handed it to me.
When I asked why I was being treated this way, Rebecca, the store manager, intervened. Instead of resolving the situation, she was even ruder, cutting me off and closing the window while I was still talking.
This was an upsetting experience, and I hope management addresses the behavior of their staff to ensure better treatment for customers in the future.
Atmosphere: 1
Food: 1
Service: 1
My drink was watery.
Atmosphere: 4
Food: 3
Service: 4
Thanks Simón for your help and attention great work night shift
Atmosphere: 5
Food: 5
Service: 5
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