Buffalo Wild Wings

We had a terrible experience at this Buffalo Wild Wings location. We arrived around 8:00 PM and were greeted by an employee who immediately asked if we were going to dine in. We told him we wanted to place a to-go order, and from that moment on, his attitude completely changed and became rude.
After placing our order, he told us it would take about 15 minutes, but the order actually took around 30 minutes to be ready. When more than 15 minutes had passed, we politely asked if it would be ready soon. The same employee who took our order responded with a very rude and dismissive attitude, saying something along the lines of “it’s coming, don’t worry,” but in a sarcastic and disrespectful tone, as if we were bothering him. We were honestly in shock because we were simply asking a normal question.
Later, the manager came over and explained why the order was taking longer. Shortly after that, the original employee returned and handed us the food in an extremely rude manner. We said thank you, and before even fully handing us the order, he turned his back on us. This was on Wednesday 21st, 2026.

Atmosphere: 1

Service: 1

Just left BWW location in Columbia,MD. The service was good, Charlie took our orders and came around to ask us if we needed anything else. I think she was also working the bar area, but we did not wait for an extended period of time to be seated or served.

Atmosphere: 3

Food: 4

Service: 4

I ordered my food to go with my husband. They told us we would wait 20 minutes, but we waited almost an hour, and they still hadn't given us our order despite our repeated requests. When we tried to cancel our order, that's when they finally started looking for it. Terrible service; it's unbelievable to wait so long for a burger and wings.

Atmosphere: 1

Service: 1

I’d give them 0 stars if I could. My husband, myself, and our three kids (ages 2-8) went in. We were seated fairly quickly and then sat there for 3O min unserved. After about 20min someone asked us if a server had been over, when we said no, she said she would go get someone. We waited another 10min and when no one showed up we left. There were 7 tables around us all of which had servers come over multiple times while we sat there. My husband tried to flag someone over at one point, she looked directly at him and walked away. It was a horrible experience.

Service: 1

HORRIBLE! Don’t waste your money at the Columbia Crossing location! Finally, went back 3 years later, after a horrible experience last time when the bartender didn’t know how to make drinks on THEIR menu! Took 20 minutes to be seated, 15 minutes to place order with waitress, even though the place was slow! Ordered appetizers when we ordered drinks, came out 40 minutes later with entrees. None of the entrees were made how they were ordered. Sent them back and had to wait another 25 minutes. Spoke to manager to have entrees removed from check that we clearly didn’t get, check came with them still on it. Waitress came out with food after we already cleared modified check and was getting up to leave. The whole experience was terrible! I don’t really write reviews like that but this location is a complete waste! Save your money and go elsewhere, I will NEVER EVER waste a dime of my money at the Columbia Crossing location AGAIN!

Atmosphere: 1

Food: 2

Service: 1

I order food to go and i wait 45-minutes they restaurant members are very disrespectful please fire all workers

Atmosphere: 1

Food: 1

Service: 1

Went it at 3pm on a Saturday. Totally dead and got seated hastily as if it was stressful. Sat for 15 minutes without anyone coming or talking to us, despite us speaking loudly about that no one payed attention to us.

Will not be coming to this location again.

Atmosphere: 1

Service: 1

For a sports bar, the food was good with plenty of options on the menu. The food was reasonably priced with good portions. Service was friendly and attentive.

Atmosphere: 4

Food: 4

Service: 5

Waste of time coming here! I came here with my wife to grab food. It was a ghost town in there. Nobody at the desk everyone in the kitchen congregating talking about non-work related things. I literally had to stick my head by the kitchen and ask do I sit myself down or what.
No one thought to even check who needed help. I ended up going to BJ’s next door because of this.

Atmosphere: 1

Veterans day fake salty chicken nuggets they were very dry and that's a shame that you would give veterans that kind of food for veterans Day.

Atmosphere: 1

Food: 1

Service: 2

I ordered a cheeseburger with Swiss cheese (no American) and paid $2 extra for bacon. American cheese was on it and no bacon

I’ve left about one or two reviews period over the years. This food was so unbelievably bad I felt compelled to leave a review, and got my money back from door dash. Wings just had a dollop splashed on them. But it’s worse from there, fried food (fries, onion rings) somehow simultaneously undercooked and shot-glass sized full of grease. Vegetables were rotten. I mean mushy rotten. I’m shocked this was sent out and so undeniably bad and rotten. Reaching out to the Howard county healthy department. I don’t know law by the letter, but this feels like a crime.

Edit: we had onion rings, bit into one and not only was it absolutely undercooked, it was full of grease. It was like biting into a grease flavored gusher with just grease. Not posting a photo of that because I’m fairly confident no one wants to see that

Food: 1

The older man that attended us was elite. He was awesome. Brought us water knowing we were going to need it without asking.

Great food and went there twice in a week to watch the football games

Atmosphere: 5

Food: 5

Service: 5

Bad service. App always gives an error code when ordering online promos. But works fine for non promo items.

This location is the worst

Atmosphere: 1

Food: 1

Service: 1