Domino's Pizza
9400 Snowden River Pkwy #23, Columbia
(410) 381-8200
Recent Reviews
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The pizza was fresh, hot, and tasted really good. Service was quick and the order was ready on time.
However, there is no sitting area—it’s only for pickup or delivery, and they also don’t have a restroom for customers, which is inconvenient.
Overall, good food and fast service, but the customer comfort could be improved.
Atmosphere: 3
Food: 5
Service: 4
This is my go to. I always pick up. Never had any issues. Staff is always friendly and ready to help.
Atmosphere: 4
Food: 4
Service: 4
We have a large last minute order that they called me about to ensure they met our timeline and were very polite and professional for the entire process.
Thank you DeSean & Kendall, you have made our holiday better!
Atmosphere: 5
Food: 5
Service: 5
The worst domino's ever needs new management.
Service: 1
I order from this local dominos at least once a week because my son likes their pizza but the quality of the pizza is poor. It also takes a long time to get your order. Today I ordered at 5:15, then at 5:43 it was at quality control check past when I wrote this message 40 minutes later. When I realized it was taking exceptionally long I called the store but they refused to answer the phone. I waited on hold for 25 minutes before hanging up and trying again. At the time I’m writing the message I have already been waiting an additional 17 minutes to talk to someone and my pizza is still at quality control and has not yet been sent out for delivery. I also just saw a commercial that said I was supposed to get a $6.99 for two pizzas deal but that coupon was not available for the store. At this point I’m going to have to drive to the store for the pizzas even though they charged me for delivery and can’t give you a refund from the website. They can only give you a store credit for calling in, but again, they don’t answer the phone. I’m asking for fresh pizzas when I get there which will mean ill have to wait even longer and so will my 8 year old son. Their phone message which repeats while you’re on hold forever is also torture.
Atmosphere: 1
Food: 1
Service: 1
The young lady at the front was very patient. It was really overwhelming. She was polite, patient and very apologize for the delays.
Atmosphere: 3
Food: 4
Service: 5
The lady in there was very nice, today they were very busyy, she was the only one really working and satisfying the customers needs. She definitely needs a raise on how hard she was working.
Atmosphere: 3
Food: 5
Service: 5
I waited 56 minutes but still saying 25 to 30 minutes. The person in charge is asking I should cancel the order because they are short staffed. It will be my last order ever from this location.
I ordered a NY pizzza asked to pay for butter on the crust. Was told it’s not allowed. That’s so dumb. I’m tired of giving this location chance after chance
Atmosphere: 1
Food: 1
Service: 1
The Domino’s app sent me an alert long ago that my order is ready… but not here at the store! The guy at the counter is super high..
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Stopped by Domino’s today to grab their two 2-topping pizzas for $12.99 each (must buy two)deal I was greeted with a warm smile from Ari, who patiently waited while I decided on my toppings. Great customer service, and the pizzas were delicious too! Thanks, Ari!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The People's Pizza - Deluxe
Contacted corporate about bad delivery, order arrived cold and waited 30 minutes longer than promised on app. Franchisee never contacted me back. Lots of choices in delivery pizza!
Atmosphere: 1
Food: 1
Service: 1
I ordered a pizza at 6:11 pm on a monday for delivery. It failed to arrived so I called at 7:15pm. at 7:15pm the guy who took the order stated there was a slight mix up with address on the system. no problem will remake the order. I arrive to pick it up at 8 20 pm. The pizza was never made. I left at 8:45 with a pizza, In that 20 minutes time span I was able to see only 2 employees. 1 was overwhelmed or stressed.The phones was ringing and he continously would just pick it up and hang the calls up to attemp to make it stop ringing.The other one was working at a slow relaxed pace. As a buisness owner this bothered me as we pay for advertising to make the phone ring and the service was terrible.Costumers would come in and not get acknowledged or a greeting. they where walking in and seeing the phones being hung up. I hope this makes it to the business owner so they can correct it and not keep loosing potential customers.
Oh please dont take it out on the specifoc employe life can stressfull, but just wanted to make you aware of what's going on.
this bad reviews will be taken down once it make it to the store owner. its for awareness only.
Always fast and good pizza !!
Atmosphere: 4
Food: 5
Service: 5
Never had a problem with this Domino's, probably ordered 20x. Fast af. Always get my order right. The app always has tons of coupons.
Food: 5
Service: 5
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