There was a cap in my drink how does that happenðŸ˜
RAJEN Bk
One of the dirty Dunkin I ever been No one should ever go there
Darniesha Beach
The staff here is nice but this is the worst Dunkin I have ever been to. Presentation is terrible. Every surface is filthy. I wouldn’t trust a donut here the case looks like no one ever bothers to wipe it. Not just busy day haven't had a moment of down time to clean dirty… like negligent NO ONE oversees that this gets done dirty. Also it seems like they are always out of things so whoever orders for this store maybe lock in and figure that out?
Atmosphere: 1
Service: 5
Mikaela Lidgard
Awesome store! Great service and fresh coffee and donuts, what more could you want? Staff here are the sweetest!
cocoabih two
Horrible customer service. Put ins mobile order, rude girl told me she can’t make my drink and never offered to make something else
Atmosphere: 1
Food: 1
Service: 1
Ashley Barnett
Tried to sell me a coffee with a noted allergen in it and refused to refund me for a mobile order. HORRIBLE CUSTOMER SERVICE!!! Went in next day to ask for manager’s number and kept getting excuses from the kid working. Would NOT RECOMMEND this location!! Corporate was notified. Will be going somewhere else from now on :(
Edward Wilfong
WORST DD ever. Extremely slow service. Beyond slow. Staff has ADD and doesn't focus on customers. Too busy chatting with each other.
Atmosphere: 1
Food: 3
Service: 1
Kiran Sirpali
I ordered a decaf coffee from this Dunkin’ and honestly, I have no idea what I actually got. It was completely tasteless— it was like mixed hot water with a few drops of regular coffee. And the worst part? It wasn’t even hot. Not warm, not lukewarm—just flat-out cold, this was really disappointing. Definitely not what I expect from Dunkin.
Atmosphere: 5
Food: 1
Service: 5
Bobby Brooner
Loud music blaring, giving customers headaches.
ADAM QUINN
Rude managers employees don't even look at you wouldn't communicate I don't quote understand how you treat a stranger like that it's a joke miserable women it's not other people's fault your miserable
Terrible service. Very slow. See the photo of the bagel with cream cheese that I got from here. Bagel was burned and stale as well.
Eyeover
Food here is alright, not pricy. Did have an experience where a CUSTOMER literally had to step up because how slow they were. Waited an hour for 1 drink. But otherwise nice atmosphere, very peaceful, nice people
Atmosphere: 5
Food: 3
Service: 1
Alec Cruz
The staff that they currently have are all very nice. And I think for the most part they have a pretty efficient operation. However, they do seem to rotate staff quite often as I have gone to this dunkin 1-2 times per week for almost 5 years and I don’t think a single employee stays longer than 4-6 months, aside from the employee that does the food and I think this may be the cause of my main complaint: consistency.
I order the same drink almost every time I go in (Large iced coffee, with cream, sugar, and a flavoring) and I don’t think it has been made the same two times in a row maybe ever. Sometimes when I order, there is the understanding that saying cream and sugar implies the standard amount of each for a large drink (which is 4 for Dunkin), which is what I am asking for, but a majority of the time it is anywhere between 1-3 of each. If you order on the app and they don’t have the flavoring you select, they sometimes just pick the next closest one, like during Valentine’s day when they get their brownie flavor. If you order a mocha or a different chocolate themed specialty flavor they are out of, you have about a 50-50 chance of getting the brownie batter one, which some may like, but is jarring if that isn’t what you’re expecting.
Make no mistake, when the drink is right, it goes hard and soothes the hate fire within my soul. So will I keep going back? Yes as it is 3 mins from me. But do I wish there were a little more consistency? Also yes.
Atmosphere: 3
Food: 2
Service: 4
Ashton Cooke
I’m going to drive to the further Dunkin going forward as the service quality of this location is very poor. Today I placed a pickup order for a drink, sandwich and donut, and arrived 15 minutes later. When I arrived only my drink was made, but it was early afternoon so I assumed that it would be a little more busy and my food would be ready soon. However, I waited next to the counter for 25 minutes watching other customers’ orders being fulfilled, even though they came in much later than me. Also, within the first five minutes of being inside, two other customers express similar complaints, and in response I saw the employees just stare at them without saying anything—that alone made me want to leave, had I not already paid on the app. After waiting nearly half an hour, I was finally approached by an employee who double-backed to help me. No one else ever came close to earshot, and I did not want to make scene by raising my voice to ask for service even though I was being ignored for a long time. I had to substitute my sandwich bread, which isn’t a big deal in itself but just felt more irritating due to my wait time. My donut was also missing, which I didn’t realize because I just wanted to leave but it’s still disappointing. Considering how fast my food came out after I was approached, it’s genuinely shocking that I stood there that long in the first place. I don’t let one bad experience at places steer me away, but last time it was an identical experience with all different staff. The drive out to a different location is worth the time when I know my food is ready and sitting on the counter in a reasonable time, and that is not something I’ve experienced here.
Atmosphere: 1
Food: 3
Service: 1
Justin Sagastume
The food and drinks were so good even the hashbrowns taste like French fries
There was a cap in my drink how does that happenðŸ˜
One of the dirty Dunkin I ever been
No one should ever go there
The staff here is nice but this is the worst Dunkin I have ever been to. Presentation is terrible. Every surface is filthy. I wouldn’t trust a donut here the case looks like no one ever bothers to wipe it. Not just busy day haven't had a moment of down time to clean dirty… like negligent NO ONE oversees that this gets done dirty. Also it seems like they are always out of things so whoever orders for this store maybe lock in and figure that out?
Atmosphere: 1
Service: 5
Awesome store! Great service and fresh coffee and donuts, what more could you want? Staff here are the sweetest!
Horrible customer service. Put ins mobile order, rude girl told me she can’t make my drink and never offered to make something else
Atmosphere: 1
Food: 1
Service: 1
Tried to sell me a coffee with a noted allergen in it and refused to refund me for a mobile order. HORRIBLE CUSTOMER SERVICE!!! Went in next day to ask for manager’s number and kept getting excuses from the kid working. Would NOT RECOMMEND this location!! Corporate was notified. Will be going somewhere else from now on :(
WORST DD ever.
Extremely slow service. Beyond slow.
Staff has ADD and doesn't focus on customers.
Too busy chatting with each other.
Atmosphere: 1
Food: 3
Service: 1
I ordered a decaf coffee from this Dunkin’ and honestly, I have no idea what I actually got. It was completely tasteless— it was like mixed hot water with a few drops of regular coffee. And the worst part? It wasn’t even hot. Not warm, not lukewarm—just flat-out cold, this was really disappointing. Definitely not what I expect from Dunkin.
Atmosphere: 5
Food: 1
Service: 5
Loud music blaring, giving customers headaches.
Rude managers employees don't even look at you wouldn't communicate I don't quote understand how you treat a stranger like that it's a joke miserable women it's not other people's fault your miserable
Atmosphere: 1
Service: 1
Restaurantji Recommends
Terrible service. Very slow. See the photo of the bagel with cream cheese that I got from here. Bagel was burned and stale as well.
Food here is alright, not pricy. Did have an experience where a CUSTOMER literally had to step up because how slow they were. Waited an hour for 1 drink. But otherwise nice atmosphere, very peaceful, nice people
Atmosphere: 5
Food: 3
Service: 1
The staff that they currently have are all very nice. And I think for the most part they have a pretty efficient operation. However, they do seem to rotate staff quite often as I have gone to this dunkin 1-2 times per week for almost 5 years and I don’t think a single employee stays longer than 4-6 months, aside from the employee that does the food and I think this may be the cause of my main complaint: consistency.
I order the same drink almost every time I go in (Large iced coffee, with cream, sugar, and a flavoring) and I don’t think it has been made the same two times in a row maybe ever. Sometimes when I order, there is the understanding that saying cream and sugar implies the standard amount of each for a large drink (which is 4 for Dunkin), which is what I am asking for, but a majority of the time it is anywhere between 1-3 of each. If you order on the app and they don’t have the flavoring you select, they sometimes just pick the next closest one, like during Valentine’s day when they get their brownie flavor. If you order a mocha or a different chocolate themed specialty flavor they are out of, you have about a 50-50 chance of getting the brownie batter one, which some may like, but is jarring if that isn’t what you’re expecting.
Make no mistake, when the drink is right, it goes hard and soothes the hate fire within my soul. So will I keep going back? Yes as it is 3 mins from me. But do I wish there were a little more consistency? Also yes.
Atmosphere: 3
Food: 2
Service: 4
I’m going to drive to the further Dunkin going forward as the service quality of this location is very poor. Today I placed a pickup order for a drink, sandwich and donut, and arrived 15 minutes later. When I arrived only my drink was made, but it was early afternoon so I assumed that it would be a little more busy and my food would be ready soon. However, I waited next to the counter for 25 minutes watching other customers’ orders being fulfilled, even though they came in much later than me. Also, within the first five minutes of being inside, two other customers express similar complaints, and in response I saw the employees just stare at them without saying anything—that alone made me want to leave, had I not already paid on the app. After waiting nearly half an hour, I was finally approached by an employee who double-backed to help me. No one else ever came close to earshot, and I did not want to make scene by raising my voice to ask for service even though I was being ignored for a long time. I had to substitute my sandwich bread, which isn’t a big deal in itself but just felt more irritating due to my wait time. My donut was also missing, which I didn’t realize because I just wanted to leave but it’s still disappointing. Considering how fast my food came out after I was approached, it’s genuinely shocking that I stood there that long in the first place. I don’t let one bad experience at places steer me away, but last time it was an identical experience with all different staff. The drive out to a different location is worth the time when I know my food is ready and sitting on the counter in a reasonable time, and that is not something I’ve experienced here.
Atmosphere: 1
Food: 3
Service: 1
The food and drinks were so good even the hashbrowns taste like French fries
Atmosphere: 5
Food: 5
Service: 5
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