Went in Friday morning at 8:20am. They were so lost. My food was quick but my drink took 10 mins. Total time was literally 12 mins. That may not seem like a lot but that is wild for a coffee.
Atmosphere: 2
Food: 2
Service: 2
Stephan Sickle
Very quick and friendly service!
Atmosphere: 4
Food: 5
Service: 5
Brent Murrell
This Dunkin' is always busy and always speedy. All of the employees have been working here for years. I was glad to see that most everyone that started there came back after the remodel. I consistently go here for breakfast and consistently get the correctly made order. Love the remodel!
Atmosphere: 5
Food: 5
Service: 5
LaShae Brooke
This is my GO TO location! I love their customer service, friendly faces and swift service! They are always very patient and helpful.
The ONLY con is that there isn't a drive thru option. But that is no fault of the owners and not a negative reflection of the business itself.
Suggested Order: Strawberry Dragonfruit refresher WITH Lemonade!
Atmosphere: 4
Food: 4
Service: 4
erica kelly
I wish they had a larger seating area and I would order a cup to dine in. Always get my Hot coffee the correct temperature any time of day, sweetened the way I ask for it.
Atmosphere: 4
Food: 5
Service: 5
K. Kidane
I have a mixed feeling about this location as other employees are wonderful to customers
But, despite being polite and greeting her, the lady serving coffee with reading eye glass was unprofessional. She ignored my presence she needs to be told how to handle customer
Atmosphere: 1
Food: 5
Service: 5
Michael Stewart
It's a Dunkin alright.
Atmosphere: 5
Food: 5
Service: 5
Dante Thomas
Much better experience at this location after a nightmare at Shaker drive. It's crazy because this location is much smaller and had less associates. Workers were very friendly.
Whoever runs Shaker's drive needs to go in there and teach the associates how to deliver great customer service. It's a shame that inflation is driving up prices on everything. As a customer, we choose to go to your establishment only to be treated poorly. There are too many other choices in Columbia.
Atmosphere: 5
Food: 5
Service: 5
Joy Wise
It's giving what it ought to give.
Wheelchair accessibility: They've got one right in front of the store
Atmosphere: 4
Food: 4
Service: 4
Serli Adu
I went this morning and I didn’t get a good service. They are raciest and discriminating …………..
It looked like they were understaffed in the air conditioning was out. They were still very courteous quick and nice
Atmosphere: 5
Food: 5
Service: 5
S Lynn
This place has no problem essentially taking your money and giving you nothing in return (that’s called stealing btw). I ordered breakfast on the app and included two orders of hasbrown. My partner picked up the order and in the car we noticed there were no hash browns. Went back inside and tell them this, and another customer is complaining of the same thing. The person working says they don’t have any hash browns. Ok? Maybe don’t take my money for something you apparently don’t have? If I hadn’t checked the bag, I would haven’t noticed til I got home. They begrudgingly gave us two donuts instead, after saying no when we asked for a bagel or something. So they’re picky about what substitutions they offer, but choose not to tell you when they’ve left something out of your order that they accepted your money for (despite them having the opportunity to either make it unavailable on the app or simply telling me in person that part of my order couldn’t be fulfilled and giving me a partial refund). Absolutely terrible business practice to sneakily and knowingly steal from customers.
Also sometimes they sell you stale donuts. Lame.
Atmosphere: 2
Food: 3
Service: 1
Ronny Remington
Definitely not open at 5:00 AM like advertised on google.
Kati Watson
I've been trying this Dunks off and on for the five years I've lived in this area. I swear they never get my coffee order correct. It's a little embarrassing, but I guess it's mostly my fault for continuing to try?
Atmosphere: 1
Food: 1
Service: 1
Pey Gee
I absolutely LOVE this location . The donuts are always so soft and fresh . They melt like butter on your palette just delicious . Also this is the only location that makes my caramel iced coffee right the first time around ?
Went in Friday morning at 8:20am. They were so lost. My food was quick but my drink took 10 mins. Total time was literally 12 mins. That may not seem like a lot but that is wild for a coffee.
Atmosphere: 2
Food: 2
Service: 2
Very quick and friendly service!
Atmosphere: 4
Food: 5
Service: 5
This Dunkin' is always busy and always speedy. All of the employees have been working here for years. I was glad to see that most everyone that started there came back after the remodel. I consistently go here for breakfast and consistently get the correctly made order. Love the remodel!
Atmosphere: 5
Food: 5
Service: 5
This is my GO TO location! I love their customer service, friendly faces and swift service! They are always very patient and helpful.
The ONLY con is that there isn't a drive thru option. But that is no fault of the owners and not a negative reflection of the business itself.
Suggested Order: Strawberry Dragonfruit refresher WITH Lemonade!
Atmosphere: 4
Food: 4
Service: 4
I wish they had a larger seating area and I would order a cup to dine in. Always get my Hot coffee the correct temperature any time of day, sweetened the way I ask for it.
Atmosphere: 4
Food: 5
Service: 5
I have a mixed feeling about this location as other employees are wonderful to customers
But, despite being polite and greeting her, the lady serving coffee with reading eye glass was unprofessional. She ignored my presence she needs to be told how to handle customer
Atmosphere: 1
Food: 5
Service: 5
It's a Dunkin alright.
Atmosphere: 5
Food: 5
Service: 5
Much better experience at this location after a nightmare at Shaker drive. It's crazy because this location is much smaller and had less associates. Workers were very friendly.
Whoever runs Shaker's drive needs to go in there and teach the associates how to deliver great customer service. It's a shame that inflation is driving up prices on everything. As a customer, we choose to go to your establishment only to be treated poorly. There are too many other choices in Columbia.
Atmosphere: 5
Food: 5
Service: 5
It's giving what it ought to give.
Wheelchair accessibility: They've got one right in front of the store
Atmosphere: 4
Food: 4
Service: 4
I went this morning and I didn’t get a good service. They are raciest and discriminating …………..
Food: 4
Service: 1
Restaurantji Recommends
It looked like they were understaffed in the air conditioning was out. They were still very courteous quick and nice
Atmosphere: 5
Food: 5
Service: 5
This place has no problem essentially taking your money and giving you nothing in return (that’s called stealing btw). I ordered breakfast on the app and included two orders of hasbrown. My partner picked up the order and in the car we noticed there were no hash browns. Went back inside and tell them this, and another customer is complaining of the same thing. The person working says they don’t have any hash browns. Ok? Maybe don’t take my money for something you apparently don’t have? If I hadn’t checked the bag, I would haven’t noticed til I got home. They begrudgingly gave us two donuts instead, after saying no when we asked for a bagel or something. So they’re picky about what substitutions they offer, but choose not to tell you when they’ve left something out of your order that they accepted your money for (despite them having the opportunity to either make it unavailable on the app or simply telling me in person that part of my order couldn’t be fulfilled and giving me a partial refund). Absolutely terrible business practice to sneakily and knowingly steal from customers.
Also sometimes they sell you stale donuts. Lame.
Atmosphere: 2
Food: 3
Service: 1
Definitely not open at 5:00 AM like advertised on google.
I've been trying this Dunks off and on for the five years I've lived in this area. I swear they never get my coffee order correct. It's a little embarrassing, but I guess it's mostly my fault for continuing to try?
Atmosphere: 1
Food: 1
Service: 1
I absolutely LOVE this location . The donuts are always so soft and fresh . They melt like butter on your palette just delicious . Also this is the only location that makes my caramel iced coffee right the first time around ?
Atmosphere: 5
Food: 5
Service: 5
Loading...