Tables and chairs were quite messy...food left on them, sticky spots which appeared to have had food left on them for a while.
Cammie Franklin
Poor customer service.
jenna ha
I’ve been a loyal Dunkin’ fan for years, and I can honestly say they never disappoint. Whether it’s their perfectly brewed coffee or the delicious array of donuts, every visit feels like a treat. The staff at my local Dunkin’ are always friendly and fast, and they make sure each order is just right. Maurice was amazing. He was attentive, kind, and made one of the best sandwiches and drink i’ve ever had from dunkin. I really recommend the Raspberry Watermelon refresher and the bacon, egg, and cheese bagel. And how Maurice made it was just right. Nice and soft bagel bun, but perfectly toasted. He did not skimp on the bacon like every other dunkin does, the cheese was perfectly melted compared to those clumps of cheese. The refresher really woke me up, with the perfect amount of sweetness but sourness. The ice was perfect, and so was the color. It looked exactly like the advertisement. If you're looking for a reliable and consistently great experience, the Oakland Mills Dunkin’ is the place to go. Highly recommend!
Kay W
Terrible customer service. While doing laundry this evening I decided to walk over to this location at 5pm to sit and enjoy some coffee while waiting on my clothes to finish. As I arrived I was told that I could not enter even though they close at 7pm. A rude Mexican man with greyish hair told me that I had to walk to the drive through window because he closed the inside early. I then went to order my exact same coffee that I get 3x a week from the location on university boulevard and he tried to charge me .75 cents more than what I know the drink costs.The price difference was not even the biggest deal it was his demeanor.. He became loud and argumentative with me so I decided to walk away. I will not come to this location again. I highly advise any and everyone to drive a few extra minutes to go to a different location to receive better treatment. I drove over to the one near my house (where the customer service is always top tier) and ordered my favorite drink.
Liz H.
Who knows if good or bad. They don't bother to put a change of time on the door just because they want to, or have to, close early. Was quite a bit before the lobby time for close. Not within a few minutes.
Jason R.
Really kind staff, had a party over across the street and they insisted to help take some things despite the weather conditions.
Service: 5
Angela Cammack
I stopped by this location, waiting to door dash. It was busy, but the line moved at a good pace. The cashier was kind and filled my order quickly. The best part😊 is I ordered an old fashion because it's my favorite. I had never seen a full sized donut like this. It was thick and not too dry and yummy. I had to take a picture. Overall I would go back again just for the old fashion, and because of how kind the staff was. Thank you, guys 😊
Atmosphere: 5
Food: 5
Service: 5
Keri Eastridge
Every time I get food here the bagels and donuts are hard. I don’t know if they are a day old or overcooked. Coffee and service has always been good though.
Atmosphere: 5
Food: 1
Service: 4
David Carpenter
Not busy but slow service. There were only a few kinds of donuts left and not a lot of them. Coffee was ok but seemed overly sweet (personal preference).
Atmosphere: 4
Food: 1
Service: 3
Amrita
Go here if you want stale donuts that will make you sick and rude service to top it off.
My favorite Dunkin’. They give you free donuts if you order right before closing.
Atmosphere: 5
Food: 5
Service: 5
GiGi B
The older gentleman at the window is pleasant to talk to
Atmosphere: 4
Food: 5
Service: 4
Giselle Bellorin
My coffee wasn't really hot today despite one of the employees insisted it was. An older gentleman in the cashier was nice and asked him to re do it, and this time, it was great.
Atmosphere: 4
Food: 4
Service: 4
Khoi Nguyen
Drinks were consistent. After hours only drive thru is open. You cannot go indoors. Kind of a rough area
Atmosphere: 5
Food: 5
Service: 5
Angel Maeda
I went there every day after school and would buy the same thing every day. The employee are very nice and sometimes give free donuts.
Tables and chairs were quite messy...food left on them, sticky spots which appeared to have had food left on them for a while.
Poor customer service.
I’ve been a loyal Dunkin’ fan for years, and I can honestly say they never disappoint. Whether it’s their perfectly brewed coffee or the delicious array of donuts, every visit feels like a treat. The staff at my local Dunkin’ are always friendly and fast, and they make sure each order is just right. Maurice was amazing. He was attentive, kind, and made one of the best sandwiches and drink i’ve ever had from dunkin. I really recommend the Raspberry Watermelon refresher and the bacon, egg, and cheese bagel. And how Maurice made it was just right. Nice and soft bagel bun, but perfectly toasted. He did not skimp on the bacon like every other dunkin does, the cheese was perfectly melted compared to those clumps of cheese. The refresher really woke me up, with the perfect amount of sweetness but sourness. The ice was perfect, and so was the color. It looked exactly like the advertisement. If you're looking for a reliable and consistently great experience, the Oakland Mills Dunkin’ is the place to go. Highly recommend!
Terrible customer service. While doing laundry this evening I decided to walk over to this location at 5pm to sit and enjoy some coffee while waiting on my clothes to finish. As I arrived I was told that I could not enter even though they close at 7pm. A rude Mexican man with greyish hair told me that I had to walk to the drive through window because he closed the inside early. I then went to order my exact same coffee that I get 3x a week from the location on university boulevard and he tried to charge me .75 cents more than what I know the drink costs.The price difference was not even the biggest deal it was his demeanor.. He became loud and argumentative with me so I decided to walk away. I will not come to this location again. I highly advise any and everyone to drive a few extra minutes to go to a different location to receive better treatment. I drove over to the one near my house (where the customer service is always top tier) and ordered my favorite drink.
Who knows if good or bad. They don't bother to put a change of time on the door just because they want to, or have to, close early. Was quite a bit before the lobby time for close. Not within a few minutes.
Really kind staff, had a party over across the street and they insisted to help take some things despite the weather conditions.
Service: 5
I stopped by this location, waiting to door dash. It was busy, but the line moved at a good pace. The cashier was kind and filled my order quickly. The best part😊 is I ordered an old fashion because it's my favorite. I had never seen a full sized donut like this. It was thick and not too dry and yummy. I had to take a picture. Overall I would go back again just for the old fashion, and because of how kind the staff was. Thank you, guys 😊
Atmosphere: 5
Food: 5
Service: 5
Every time I get food here the bagels and donuts are hard. I don’t know if they are a day old or overcooked. Coffee and service has always been good though.
Atmosphere: 5
Food: 1
Service: 4
Not busy but slow service. There were only a few kinds of donuts left and not a lot of them. Coffee was ok but seemed overly sweet (personal preference).
Atmosphere: 4
Food: 1
Service: 3
Go here if you want stale donuts that will make you sick and rude service to top it off.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
My favorite Dunkin’. They give you free donuts if you order right before closing.
Atmosphere: 5
Food: 5
Service: 5
The older gentleman at the window is pleasant to talk to
Atmosphere: 4
Food: 5
Service: 4
My coffee wasn't really hot today despite one of the employees insisted it was. An older gentleman in the cashier was nice and asked him to re do it, and this time, it was great.
Atmosphere: 4
Food: 4
Service: 4
Drinks were consistent. After hours only drive thru is open. You cannot go indoors. Kind of a rough area
Atmosphere: 5
Food: 5
Service: 5
I went there every day after school and would buy the same thing every day. The employee are very nice and sometimes give free donuts.
Atmosphere: 5
Food: 5
Service: 5
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