This is easily the worst 5 guys location I’ve ever been to. The burgers are always dry, the staff is rude and unwelcoming and the it’s just overall a terrible experience everytime. I’ve even given them the benefit of the doubt and tried multiple times in the last few years and it’s always the same. They need to retrain or get rid of the current staff and get this location back up to snuff cuz they just ain’t it.
Atmosphere: 1
Food: 1
Service: 1
Pamela Miller
Loved the chocolate milkshake, but it was way to pricey
Atmosphere: 5
Food: 4
Service: 5
Dale Wells
I decided to get lunch here. I have only been to a Five Guys once before, and was unexceptional. I thought I would give it another try. The bun was soggy, and as usual, there was a large portion of fries. But $22 for a cheeseburger, fries and a soda is just too much. I could have gotten a sit down lunch at a diner or restaurant for that price.
Atmosphere: 3
Food: 3
Service: 3
Sara AlAwwad
Food quality 👎🏻
LeeAnna
It's a normal five guys very yummy
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Little Cheeseburger
S W Broca
AWFUL! That play too much. I ordered a single cheese burger or little w mustard mayo n raw onions n lettuce on the side. Had to go back for mustard n mayo had to go back for onions at this point give money back😠. Had to show receipts n they want to demonstrate to me what’s on the ticket.. uhh I CAN READ‼️ I told him “the order was taken wrong - I dnt work here” so as not to lose money “we can make you another at no charge”. I was lke “Well yeah at no charge”. 😂 the person who took the order was sad and/or tired. I said we all tired… but looked over at the two senoritas… PERFECT BURGER. Yeah 🧐😏🤎
Ashley Wray
On 9/14 , busy Saturday, I forgot to make my orders a lettuce wrap and they remade them for me! I offered to pay of course but they did that for me! So patient
Leo Elias
There are 2 registers, correct?
There was a big line during lunch time because of some issues in one register. That’s understandable, but atleast open the 2nd one. Someone asked who I assume is the manager to open the second register and he had a little attitude.
So I left. I was really really craving Five Guys today so I’m disappointed.
Atmosphere: 1
Food: 5
Service: 1
Michael Johnson
Good grief this place is slow. Guy on the fries is chatting with two ladies instead of working. Everybody's irritated, he's oblivious.
Great service! They saw the line was getting a little long, and immediately someone jumped on the second register to help people faster. Food is good, as you'd expect from any Five Guys.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Cajun Fries
Howard Fair
Service was slow but friendly and atmosphere was average due to mall
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Regular Fries
Capital Sky Eye Media
Great bacon burgers at Five Guys. This location is inside the food court at the Mall in Columbia and there is plenty of seating
Vegetarian options: Veggie sandwich with cheese among the options
Ordered a small Cajun fry. RThe fryer guy barely put fries in the bag ($6 for fries) and didn’t really add any Cajun seasoning. I had to ask for more seasoning for them little bitty a!$ fries, for him to have an attitude about
This is easily the worst 5 guys location I’ve ever been to. The burgers are always dry, the staff is rude and unwelcoming and the it’s just overall a terrible experience everytime. I’ve even given them the benefit of the doubt and tried multiple times in the last few years and it’s always the same. They need to retrain or get rid of the current staff and get this location back up to snuff cuz they just ain’t it.
Atmosphere: 1
Food: 1
Service: 1
Loved the chocolate milkshake, but it was way to pricey
Atmosphere: 5
Food: 4
Service: 5
I decided to get lunch here. I have only been to a Five Guys once before, and was unexceptional. I thought I would give it another try. The bun was soggy, and as usual, there was a large portion of fries. But $22 for a cheeseburger, fries and a soda is just too much. I could have gotten a sit down lunch at a diner or restaurant for that price.
Atmosphere: 3
Food: 3
Service: 3
Food quality 👎🏻
It's a normal five guys very yummy
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Little Cheeseburger
AWFUL! That play too much. I ordered a single cheese burger or little w mustard mayo n raw onions n lettuce on the side. Had to go back for mustard n mayo had to go back for onions at this point give money back😠. Had to show receipts n they want to demonstrate to me what’s on the ticket.. uhh I CAN READ‼️ I told him “the order was taken wrong - I dnt work here” so as not to lose money “we can make you another at no charge”. I was lke “Well yeah at no charge”. 😂 the person who took the order was sad and/or tired. I said we all tired… but looked over at the two senoritas… PERFECT BURGER. Yeah 🧐😏🤎
On 9/14 , busy Saturday, I forgot to make my orders a lettuce wrap and they remade them for me! I offered to pay of course but they did that for me! So patient
There are 2 registers, correct?
There was a big line during lunch time because of some issues in one register. That’s understandable, but atleast open the 2nd one. Someone asked who I assume is the manager to open the second register and he had a little attitude.
So I left. I was really really craving Five Guys today so I’m disappointed.
Atmosphere: 1
Food: 5
Service: 1
Good grief this place is slow. Guy on the fries is chatting with two ladies instead of working. Everybody's irritated, he's oblivious.
Atmosphere: 2
Food: 3
Service: 1
It was a bad service.
Service: 1
Restaurantji Recommends
Always get a bacon cheeseburger the
Atmosphere: 5
Food: 5
Service: 5
Great service! They saw the line was getting a little long, and immediately someone jumped on the second register to help people faster. Food is good, as you'd expect from any Five Guys.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Cajun Fries
Service was slow but friendly and atmosphere was average due to mall
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Regular Fries
Great bacon burgers at Five Guys. This location is inside the food court at the Mall in Columbia and there is plenty of seating
Vegetarian options: Veggie sandwich with cheese among the options
Parking: Large mall parking lot
Kid-friendliness: Kids like the hotdogs and fries
Wheelchair accessibility: Easily accessible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger, Regular Fries
Ordered a small Cajun fry. RThe fryer guy barely put fries in the bag ($6 for fries) and didn’t really add any Cajun seasoning. I had to ask for more seasoning for them little bitty a!$ fries, for him to have an attitude about
Food: 1
Service: 1
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