This location is consistently excellent. The food is always fresh, hot, and exactly what you expect from Chick-fil-A, but what really stands out is the service. The staff here is friendly, efficient, and genuinely kind—even during busy times. Orders are accurate, the dining area is clean, and the drive-thru runs impressively smooth. You can tell this team takes pride in what they do. It’s refreshing to have a fast-food spot in Cumberland where customer service still feels like a priority. Reliable, welcoming, and always a good experience. Highly recommend this location.
Atmosphere: 5
Food: 5
Service: 5
Shannon Custer
Great service and clean restaurant
Atmosphere: 5
Food: 5
Service: 5
Scott Finkelsen
Changed recipe, don’t like the cheese
Atmosphere: 4
Food: 4
Service: 4
Shay Kennell
It's Chick-fil-A, of course it's good.
Atmosphere: 5
Food: 5
Service: 5
Anna Hinton
We stopped by when driving by the area. The place was clean, food came out fast and tasted great, and staff were friendly. The place was nicely decorated for Christmas, which created a festive atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Tara Thomforde
Great to go in with our Christmas pj on. Went to polar express after
Fast service the Saturday after Thanksgiving. On our way to a WVU game and the restaurant was an amazing rest stop with great smells and friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Fouad Kanaan
Fantastic crew and team helped my family feel comfortable and great fresh food as well
Atmosphere: 5
Food: 5
Service: 5
Nick Farley
Chick-fil-A is the best fast food restaurant that there is hands down many companies believe these days customer service isn't important but I can tell you it makes all the difference in where I choose to go, thank you for your consistency and wonderful customer care
Atmosphere: 5
Food: 5
Service: 5
Barbara Seifert
Love the food here. My go- to for the best fast-food chicken A++ on their fries and Mac & cheese as well. Always great and friendly service.
Its Chick-fil-A, do you really need a review? 😆 ITS AMAZING 👏
Atmosphere: 5
Food: 5
Service: 5
REO Neil
The lemonade was very watered down and gross. Couldn’t change it because we were in the drive thru.
Atmosphere: 3
Food: 1
Service: 5
Sue Bosley
Order was incorrect even after I questioned it. I was told if it was listed on the bag it was in there. I should not have taken their word and check myself. When I got home my 12 nuggets was missing.
This location is consistently excellent. The food is always fresh, hot, and exactly what you expect from Chick-fil-A, but what really stands out is the service.
The staff here is friendly, efficient, and genuinely kind—even during busy times. Orders are accurate, the dining area is clean, and the drive-thru runs impressively smooth. You can tell this team takes pride in what they do.
It’s refreshing to have a fast-food spot in Cumberland where customer service still feels like a priority. Reliable, welcoming, and always a good experience.
Highly recommend this location.
Atmosphere: 5
Food: 5
Service: 5
Great service and clean restaurant
Atmosphere: 5
Food: 5
Service: 5
Changed recipe, don’t like the cheese
Atmosphere: 4
Food: 4
Service: 4
It's Chick-fil-A, of course it's good.
Atmosphere: 5
Food: 5
Service: 5
We stopped by when driving by the area. The place was clean, food came out fast and tasted great, and staff were friendly. The place was nicely decorated for Christmas, which created a festive atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Great to go in with our Christmas pj on. Went to polar express after
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Sandwich, Chick-Fil-A Waffle Potato Fries, Nuggets and Waffle Fries
Fast service the Saturday after Thanksgiving. On our way to a WVU game and the restaurant was an amazing rest stop with great smells and friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Fantastic crew and team helped my family feel comfortable and great fresh food as well
Atmosphere: 5
Food: 5
Service: 5
Chick-fil-A is the best fast food restaurant that there is hands down many companies believe these days customer service isn't important but I can tell you it makes all the difference in where I choose to go, thank you for your consistency and wonderful customer care
Atmosphere: 5
Food: 5
Service: 5
Love the food here. My go- to for the best fast-food chicken A++ on their fries and Mac & cheese as well. Always great and friendly service.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Good food
Atmosphere: 5
Food: 5
Service: 5
Quick and friendly service
Atmosphere: 5
Food: 5
Service: 5
Its Chick-fil-A, do you really need a review? 😆 ITS AMAZING 👏
Atmosphere: 5
Food: 5
Service: 5
The lemonade was very watered down and gross. Couldn’t change it because we were in the drive thru.
Atmosphere: 3
Food: 1
Service: 5
Order was incorrect even after I questioned it. I was told if it was listed on the bag it was in there. I should not have taken their word and check myself. When I got home my 12 nuggets was missing.
Atmosphere: 1
Food: 2
Service: 1
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