Drove by the drive thru at 2am no cars at the drive thru and got asked to wait. Waited 16 mins to be exact to get my order started. Paid at the window took another 15 mins to even get my food at that point I was frustrated because I was late for work. So I asked for my money back since I didn't want there service anymore they never apologized. I called later to speak with the manager but she was no help at all. Didn't even apologized either she said there was nothing she can do about it. Bad service.
Service: 1
Amber West
Anyone that follows me knows my husband is an OTR truck driver and I ride along with him. Unfortunately fast food is at times unavoidable. The prices are high and more often than not our food is either incorrect or cold. So we usually request our food fresh, made to order. We stopped at this McDonald’s and Loves for fuel and lunch. He ordered the food and requested it be fresh and made to order. The fry attendant had a large fry ready to be bagged and was going to put that in our order instead of honoring his request. When he said politely that he didn’t want the old fries but wanted fresh instead the fry attendant and another worker whispered to each other giving him side eye glances. Next thing he knew the fry cartons were empty and they were filling them up again. When we started eating our food as we pulled back on the interstate we noticed the fries were uneven in temperature and that they were not salted at all. Then the burgers also seemed to have absolutely no seasoning. They must have run out of all seasoning right? These restaurant chains need to instill better customer service and work ethics into their workers. The general disrespect and laziness passed on to customers all while charging an arm and a leg for a hot meal has to stop! Just because it’s fast food and not a five star restaurant doesn’t give an excuse for this type of service, we already pay the penalty for fast food by having to consume unhealthy food because they no longer offer healthy choices.
Atmosphere: 1
Food: 1
Service: 1
Exploration: Random Destination
My go to on my trips between md and wv always. One of the best McDonald’s I stop at, staff is always friendly and the food is always piping hot and fresh.
Davenport Lawn Care
Horrible Service, FALSE ADVERTISING, Incompetent Manager!As shown ANY size ICED coffee (shown pic McCafe cup) 99¢Manager told me this was for iced drip coffee only. Refused to sell me what was advertised. Very RUDE!ANY means ANY, ICED coffee means COFFEE that is over ICE.Therefore ANY COFFEE sold over ICE 99¢Education in english MCDonalds!
Atmosphere: 1
Food: 1
Service: 1
Susanne Conklin
I didn't get food I purchased gas.
Atmosphere: 4
Service: 5
Allen Lechliter
Grabbed something on the run and the food was hot and delicious and the service was great and helpful because I had trouble with the app.
This McDonald's was on point for me as I traveled through. I'm not used to good service at my local McDonald's.
Atmosphere: 5
Food: 5
Service: 5
Liam Geatz
Food is not fit for animals
BOSS BALLER
Messed my order up and took forever to
Atmosphere: 2
Service: 1
Barbra Turner
Cane in with my family around 7pm. Literally waited for more than 10 minutes just to get our drinks than another 5 to 10 minutes to get our food. They were understaffed and under prepared. I would definitely NOT suggest anyone to stop here. Even the one in downtown Cumberland is
Drove by the drive thru at 2am no cars at the drive thru and got asked to wait. Waited 16 mins to be exact to get my order started. Paid at the window took another 15 mins to even get my food at that point I was frustrated because I was late for work. So I asked for my money back since I didn't want there service anymore they never apologized. I called later to speak with the manager but she was no help at all. Didn't even apologized either she said there was nothing she can do about it. Bad service.
Service: 1
Anyone that follows me knows my husband is an OTR truck driver and I ride along with him. Unfortunately fast food is at times unavoidable. The prices are high and more often than not our food is either incorrect or cold. So we usually request our food fresh, made to order. We stopped at this McDonald’s and Loves for fuel and lunch. He ordered the food and requested it be fresh and made to order. The fry attendant had a large fry ready to be bagged and was going to put that in our order instead of honoring his request. When he said politely that he didn’t want the old fries but wanted fresh instead the fry attendant and another worker whispered to each other giving him side eye glances. Next thing he knew the fry cartons were empty and they were filling them up again. When we started eating our food as we pulled back on the interstate we noticed the fries were uneven in temperature and that they were not salted at all. Then the burgers also seemed to have absolutely no seasoning. They must have run out of all seasoning right? These restaurant chains need to instill better customer service and work ethics into their workers. The general disrespect and laziness passed on to customers all while charging an arm and a leg for a hot meal has to stop! Just because it’s fast food and not a five star restaurant doesn’t give an excuse for this type of service, we already pay the penalty for fast food by having to consume unhealthy food because they no longer offer healthy choices.
Atmosphere: 1
Food: 1
Service: 1
My go to on my trips between md and wv always. One of the best McDonald’s I stop at, staff is always friendly and the food is always piping hot and fresh.
Horrible Service, FALSE ADVERTISING, Incompetent Manager!As shown ANY size ICED coffee (shown pic McCafe cup) 99¢Manager told me this was for iced drip coffee only. Refused to sell me what was advertised. Very RUDE!ANY means ANY, ICED coffee means COFFEE that is over ICE.Therefore ANY COFFEE sold over ICE 99¢Education in english MCDonalds!
Atmosphere: 1
Food: 1
Service: 1
I didn't get food I purchased gas.
Atmosphere: 4
Service: 5
Grabbed something on the run and the food was hot and delicious and the service was great and helpful because I had trouble with the app.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger, Quarter Pounder Hamburger, Cheeseburger, Chicken Mcnuggets
This McDonald's was on point for me as I traveled through. I'm not used to good service at my local McDonald's.
Atmosphere: 5
Food: 5
Service: 5
Food is not fit for animals
Messed my order up and took forever to
Atmosphere: 2
Service: 1
Cane in with my family around 7pm. Literally waited for more than 10 minutes just to get our drinks than another 5 to 10 minutes to get our food. They were understaffed and under prepared. I would definitely NOT suggest anyone to stop here. Even the one in downtown Cumberland is
Atmosphere: 2
Food: 3
Service: 2
Restaurantji Recommends
Food was fresh and piping
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich, Double Cheeseburger
Just gross.
Atmosphere: 1
Food: 1
Service: 4
People that work there was
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Mcnuggets
Fast and friendly service (drive thru).
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken Sandwich
It's a McDonald'
Atmosphere: 3
Food: 5
Service: 3