After 3 orders being incorrect, I called to make sure they understood and was assured my order would be right, my order is delivered and it's wrong. I call and the assistant manager Joe answers and when I asked why this keeps happening and how to fix it he replied "I guess we're just a bunch of screw ups" and laughed. This is disgusting customer service. He offered no solution or correction for my order and hung up on me. I promise I will not stop until I own this place.
Atmosphere: 1
Food: 1
Service: 1
Austin Robshaw Jr
Person on phone was not professional whatsoever even for a pizza joint. Ordered a thin and received a hand toss didn’t bother calling back because family was hungry, I use to work here, Mark, Amber , coach your night shift employees please!
Atmosphere: 3
Food: 1
Service: 3
Randy Newman
Usually fast service whether it's take out or delivery. Any issues with our order, they take care of it. Easy dinner night for the family.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Pepperoni Pizza
John P
Just a heads up to everyone. Pay attention to your pizza orders from this location. If you do not get the robust tomato sauce they now count that as one of your toppings so expect to pay 2$ more for a pizza. I only ordered out of convenience/price as I work at night so with it costing more I am no longer ordering from here.
Atmosphere: 2
Food: 3
Service: 1
sammy emelio
Stopped in the Denton unit. Ordered Ex. Large New york with pepperoni. Got home my wife and I set down thinking we're going to enjoy some pizza. YUCK. it was absolutely the worst pizza that I have ever had from this Domino's. Thought about bringing it back. Then we agreed just throw it away and don't EVER order another one from this Domino's. Soggy crust. Way to much source. Burnt a little. Wasn't cut properly. Tastes was horrible. This is the last time our family will ever order anything from this Domino's.
Atmosphere: 1
Food: 1
Service: 2
Shane
The pizza was very greasy
Adam Duer
My pizza had a giant hole in it.
Shane Roop
The pizza was very greasy
jentai newbill
I love this Domino's! They never disappoint me with the food it's always on point. And the delivery drivers are always so friendly.
I order from this location alot. They are swift, professional, delivery driver is always courteous, and follows delivery instructions. The only bad thing I could say about this location is if you choose delivery make sure they give you your drink before leaving, they have forgotten my 2 liters a handful of times but as soon as I called they were on it and the driver usually arrives 10 minutes later with your forgotten item so not too bad. The food is always great, and consistent
My wife and I have had about five or so of their. ,19'99$ special well at first they were good but the last two not so special, over cooked and very little toppings they got to do between or were moving on, ??
Atmosphere: 2
Food: 3
Service: 3
Vontiva Acree-Carter
They can not offer delivery to certain area's. No fault of management, and it's corporate!
Kid-friendliness: The absolute best with children!
Sold me a pizza with mold no wonder so many people are going to Pizza Hut or Pizza Empire smh I guess inflation is effecting hygiene I hope that delivery driver has a decent health
Atmosphere: 1
Food: 1
Service: 1
Sonya Dean
This is absolutely the Best pizza I've had from this franchise. Every time I've ordered a pizza from them it's always on point. It's always hot and it looks like it just came out of the tv commercial. They never disappoint! Their pizza is so good that their corporate office should give them an award because it's just that good. All the other Domino's should go to that store for training.... Seriously!!!!
Fast delivery. Very nice driver. Pizza Hot!
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
After 3 orders being incorrect, I called to make sure they understood and was assured my order would be right, my order is delivered and it's wrong. I call and the assistant manager Joe answers and when I asked why this keeps happening and how to fix it he replied "I guess we're just a bunch of screw ups" and laughed. This is disgusting customer service. He offered no solution or correction for my order and hung up on me. I promise I will not stop until I own this place.
Atmosphere: 1
Food: 1
Service: 1
Person on phone was not professional whatsoever even for a pizza joint. Ordered a thin and received a hand toss didn’t bother calling back because family was hungry, I use to work here, Mark, Amber , coach your night shift employees please!
Atmosphere: 3
Food: 1
Service: 3
Usually fast service whether it's take out or delivery. Any issues with our order, they take care of it. Easy dinner night for the family.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Pepperoni Pizza
Just a heads up to everyone. Pay attention to your pizza orders from this location. If you do not get the robust tomato sauce they now count that as one of your toppings so expect to pay 2$ more for a pizza. I only ordered out of convenience/price as I work at night so with it costing more I am no longer ordering from here.
Atmosphere: 2
Food: 3
Service: 1
Stopped in the Denton unit. Ordered Ex. Large New york with pepperoni. Got home my wife and I set down thinking we're going to enjoy some pizza. YUCK. it was absolutely the worst pizza that I have ever had from this Domino's. Thought about bringing it back. Then we agreed just throw it away and don't EVER order another one from this Domino's. Soggy crust. Way to much source. Burnt a little. Wasn't cut properly. Tastes was horrible. This is the last time our family will ever order anything from this Domino's.
Atmosphere: 1
Food: 1
Service: 2
The pizza was very greasy
My pizza had a giant hole in it.
The pizza was very greasy
I love this Domino's! They never disappoint me with the food it's always on point. And the delivery drivers are always so friendly.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I order from this location alot. They are swift, professional, delivery driver is always courteous, and follows delivery instructions. The only bad thing I could say about this location is if you choose delivery make sure they give you your drink before leaving, they have forgotten my 2 liters a handful of times but as soon as I called they were on it and the driver usually arrives 10 minutes later with your forgotten item so not too bad. The food is always great, and consistent
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Pepperoni Pizza
My wife and I have had about five or so of their. ,19'99$ special well at first they were good but the last two not so special, over cooked and very little toppings they got to do between or were moving on, ??
Atmosphere: 2
Food: 3
Service: 3
They can not offer delivery to certain area's. No fault of management, and it's corporate!
Kid-friendliness: The absolute best with children!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Pepperoni Pizza
Sold me a pizza with mold no wonder so many people are going to Pizza Hut or Pizza Empire smh I guess inflation is effecting hygiene I hope that delivery driver has a decent health
Atmosphere: 1
Food: 1
Service: 1
This is absolutely the Best pizza I've had from this franchise. Every time I've ordered a pizza from them it's always on point. It's always hot and it looks like it just came out of the tv commercial. They never disappoint! Their pizza is so good that their corporate office should give them an award because it's just that good. All the other Domino's should go to that store for training.... Seriously!!!!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Pepperoni Pizza
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