Rita's Italian Ice & Frozen Custard

7211 Muncaster Mill Rd, Derwood
(240) 690-4998

Recent Reviews

Key Sounds

Horrible customer service…guy wasn’t willing to work with me after I made a mistake with my order…second time…won’t be back. Confusing menu…too much going on in there.

Perci Fajardo

I liked the ice cream, but I was so disappointed in customer service. The gentleman working there was so rude, unpleasant, and without patience . Going to an ice cream place, you expect to meet a happy and pleasant person to receive you..Those are my thoughts

Mirna V Barahona

I ordered the Mango Ice and I love it

Erick Seo

I've frequented this Rita's several times. For the most part, I've had a positive experience. However, this most recent time (8/6/23, around 3:30pm), I ordered a mango misto and found a disgusting, moldy green object in my beverage. I don't know if it's something that was growing on the misto maker, or it came from somewhere else, but I've ordered and consumed enough mistos to know this is not normal. Crazy how one poor experience can overwrite a handful of positive experiences, but I will no longer be going to this Rita's.

Mr Crus

Too expensive for what it is…not coming back.

Michael Muccilli

Frozen custard is delicious.

Joanne A.

I loved Rita's ice cream all these years. However I just ordered a small one right now and paid almost $6 for it. The amount of the ice cream decreased but the price increased. I don't think this is right but if this is the new standard then this is really bad. I hope that this will be corrected. Thank you.

Lashea Plummer

Came on the late night, just before closing. Great Service

Eric

Quick, friendly service. Excellent frozen desserts

Debra Sudillo

The team at this location was extremely helpful, communicative, and easy to work with for a corporate catering order. They talked through options to ensure our event was a success and most importantly, that Italian Ice was easy to serve and didn't melt if left out for some time. Will be working with them again in the future.

Rahul Panchal

Quick service and place was nice and clean. Just little expensive compared to other Rita's

Michael R

Good custard..kind of pricey..$5.50 for a small cone.

Lisa G.

Food is 10 stars. Service is nothing to write home about. You are serving ice cream, smile!

Heather McCall

After a hard game my son wanted Rita’s… he was still sad from losing but the guy at the window was so nice. When we got back to the car he said “that guy was so nice to me and we have to come back to visit him.” I don’t know when we will be back in this area but we will definitely visit this location.

Susan Hawk

Lines are always short! It has a nice little picnic area.

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Rita's Italian Ice & Frozen Custard

7211 Muncaster Mill Rd, Derwood, MD 20850
(240) 690-4998