Never will I ever buy subs here my stomach is messed up and everything.
Atmosphere: 3
Food: 1
Service: 3
Amy F
Terrible. Rude employees, old bread, and three slices of meat total. Grabbed my own cup because the kid had already walked away. Way off brand for Derwood!
Atmosphere: 1
Food: 1
Service: 1
Gee Games
They machine went down while one of the workers was making my sub , the Chinese lady who Im assuming is their manger started yelling at me because I didn't have cash and couldn't understand English when I was telling her I can only pay with Apple Pay.
Atmosphere: 1
Service: 1
Christoher Parks
After Grubhub order was wrong I called the store for information. The store called me back five minutes later and badgered me into trying to take a replacement order. I had to tell them four or five times I wasn’t taking their food and then I was canceling with GrubHub.
Atmosphere: 1
Food: 1
Service: 1
Carlangas Dominguez
04/2023 new staff... much better serviceSub-wayThe one of the worst services, I'd rather drive 10 miles rather than shop there ...2022!! I live in Olney
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sweet Onion Chicken Teriyaki
Luis Castillo
Good, it is a good place to eat at any time of the day and eat to your liking because you choose what you want to eat and very good for people who like to eat healthy.
Atmosphere: 5
Food: 5
Service: 5
JORGELINA MUCHELLA
Worst customer service ?
Larissa
Rude employees. Plus they overcharged me.
Roy Saini
Was there on 6/14 around 6pm. Very rude employee. She was annoyed.If she doesn't like working there, I strongly suggest a new job for her.In closing. The place was dirty and the subs were sloppily made.Avoid 0/5
Darren Myers
Very rude employees. Attempted to order lunch today with my son. Was rudely told she would not take our order without a mask on. We are there from Western Maryland where no mask are required anymore. I asked if she had some that we could put on and she abruptly said get out and pointed to the door. So we left. Keep in mind both employees had masks on and were behind a full plexiglass counter but if we had a mask, after ordering we could have sat down and ate in the dining area a mere eight feet away from them without a mask on. I’m sorry but this is just plain stupid at this point people.
The lady who is working there every morning is very nice
S Flores
Walked in and never got greeted by lady behind the counter. Same lady was cleaning containers and organizing the veggies and I was standing there for a few minutes and then she decided to ask me "are you ready?" Considering she was the one cleaning and I was standing there waiting where it says order here...why ask me if I'm the one that is ready? Someone came to help her and she also never even said hi, thank you, etc. Both rude.Still said thank you as we were leaving and still no response.Only reason it's getting two stars, is because it was clean!Rude!
Brent Reitz
The people that work at this store are rude. Do not go there. My 10 year old daughter had to use the bathroom and they refused. Fear of Covid should not be an excuse to stop human decency. It’s just a bathroom
Marta Demidenko
I only get subway when im in the mood. My favorite sub is the breakfast sub. Always fills me up.
hamed
There is only 1 person working at this location plan to arrive atleast 30- 45 mins early, if you are using the app to order, order 45mins to 1 hour before arriving
Never will I ever buy subs here my stomach is messed up and everything.
Atmosphere: 3
Food: 1
Service: 3
Terrible. Rude employees, old bread, and three slices of meat total. Grabbed my own cup because the kid had already walked away. Way off brand for Derwood!
Atmosphere: 1
Food: 1
Service: 1
They machine went down while one of the workers was making my sub , the Chinese lady who Im assuming is their manger started yelling at me because I didn't have cash and couldn't understand English when I was telling her I can only pay with Apple Pay.
Atmosphere: 1
Service: 1
After Grubhub order was wrong I called the store for information. The store called me back five minutes later and badgered me into trying to take a replacement order. I had to tell them four or five times I wasn’t taking their food and then I was canceling with GrubHub.
Atmosphere: 1
Food: 1
Service: 1
04/2023 new staff... much better serviceSub-wayThe one of the worst services, I'd rather drive 10 miles rather than shop there ...2022!! I live in Olney
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sweet Onion Chicken Teriyaki
Good, it is a good place to eat at any time of the day and eat to your liking because you choose what you want to eat and very good for people who like to eat healthy.
Atmosphere: 5
Food: 5
Service: 5
Worst customer service ?
Rude employees. Plus they overcharged me.
Was there on 6/14 around 6pm. Very rude employee. She was annoyed.If she doesn't like working there, I strongly suggest a new job for her.In closing. The place was dirty and the subs were sloppily made.Avoid 0/5
Very rude employees. Attempted to order lunch today with my son. Was rudely told she would not take our order without a mask on. We are there from Western Maryland where no mask are required anymore. I asked if she had some that we could put on and she abruptly said get out and pointed to the door. So we left. Keep in mind both employees had masks on and were behind a full plexiglass counter but if we had a mask, after ordering we could have sat down and ate in the dining area a mere eight feet away from them without a mask on. I’m sorry but this is just plain stupid at this point people.
Restaurantji Recommends
The lady who is working there every morning is very nice
Walked in and never got greeted by lady behind the counter. Same lady was cleaning containers and organizing the veggies and I was standing there for a few minutes and then she decided to ask me "are you ready?" Considering she was the one cleaning and I was standing there waiting where it says order here...why ask me if I'm the one that is ready? Someone came to help her and she also never even said hi, thank you, etc. Both rude.Still said thank you as we were leaving and still no response.Only reason it's getting two stars, is because it was clean!Rude!
The people that work at this store are rude. Do not go there. My 10 year old daughter had to use the bathroom and they refused. Fear of Covid should not be an excuse to stop human decency. It’s just a bathroom
I only get subway when im in the mood. My favorite sub is the breakfast sub. Always fills me up.
There is only 1 person working at this location plan to arrive atleast 30- 45 mins early, if you are using the app to order, order 45mins to 1 hour before arriving
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