I am pissed!!!!! I've never been so DISAPPOINTED in KFC's chicken, after ordering thru Uber eats, and having paid damn near $50 bucks for an 8 piece meal, it was disgusting. ABSOLUTELY NO KFC special tasting seasoning. I can't send it back, will receive NO REFUND...never AGAIN FROM THIS LOCATION. This particular store should CLOSE!!!!!!!!!
Food: 1
Lawrence Bell
I paid for 8 pieces 10$ Tuesday special got home to see only 7 pieces check your food before you leave this KFC if you go
Food: 3
Service: 1
A Rigby
After a long day I wanted a chicken pot pie that reminded me of the old Boston market pies, if not better. After searching I found a location nearby which was the Marlboro Pike location. I went through the drive-thru and the server was very pleasant and I received my order in record time. The pie was piping hot and had a beautiful brown crust. Once I pierce the shell my perception changed. It contained a large portion of the classic sauce, a quarter of a potato chopped in small cubes, 6 slices of carrots, 5 round peas and 1 small slither of a piece of chicken. The entire cavity was hollow except for the sauce and it tasted more like potato soup with a few veggies. The crust on the other hand was excellent. If it had been a generous portion of all ingredients including shredded chicken to feel the cavity it would have been worth the investment. But for $8 and some change it was not worth the time or the experience. I don't know if their chicken pot pies are made on site or shipped in. These should not be sold to the public because this is false advertising. I would love to post the pictures, but I don't see a link for it.
Atmosphere: 5
Food: 2
Service: 5
Ann Smith
Asked for crispy chicken, chicken wasn't done and not crispy. Tasted awful wasted$49
Ashley Thomas
They are rude here the GM don’t care he’s rude too in the shift supervisor!!!!! I was yelled at in etc need better customer service
Atmosphere: 1
Food: 1
Service: 1
Cortez Avery
The young lady Natasha has broken a lifetime KFC service record for the fastest I got my order ever this place has been the worst for being slow as hell or not having certain parts of the chicken that I like so Popeyes alway got my business but never again it's back to KFC for me thank you Natasha for being great at what you do.
Atmosphere: 5
Food: 5
Service: 5
Damion Powell
Consistent chain fried chicken spot. If you like KFC, the chicken is normally fresh,hot and delicious. The sides are decent and the customer service is very good. It's a good option if you want chicken but don't feel like cooking it yourself.
Atmosphere: 3
Food: 4
Service: 4
Olusesan Oyebanji
Cold and salty. Asked for white meat. Was given nonsense which I paid almost $22 for. Got home before I discovered. Had to trash. Mtchew.
Atmosphere: 2
Food: 1
Service: 2
Ashley Brooks
Chicken n potato wedges were cold asked for fresh chicken n wedges some of the wedges was hot some wasn’t the chicken still wasn’t hot they need to do better please is to love kfc but they went down hill…
Food: 1
Service: 1
caprice Collington
I placed an order in, the drive through for an 8 piece nugget meal and the person who took my order said that it comes with 2 sides and I told him the side orders that I wanted and also asked about a big box and what it contained and he said it consists of 2 pieces of chicken and 2 sides with a drink. I told him my 2 sides and drink and told him I had a coupon for that. He said ok. There was a bit of a heavy accent from the person who was in the drive through taking my order and I had to repeat my order several times but then he said drive around for the total. When I pulled up it sounded like he said my total was $15.76, so I gave him my debit card and he handed my card back but no receipt. A few minutes he came back with a very large order and I said what it that, because I only ordered two meals and upon checking in the bag I see a receipt that says $50.76!!! I told him that the order was wrong because I wanted an 8 piece nugget meal and he argued with me saying that I asked for an 8 piece meal! I asked for a refund and he told me that they don't issue refunds and to come inside. So I came inside and reiterated that I wanted a 8 piece nugget meal and he told me that I never asked for a nugget meal and that I was lying about what I ordered. I said why would I take the time to argue about an order that was supposed to be correct?! He said again that they don't give any refunds and I needed to contact corporate! I called corporate and they were only able to take my information and the operator said that someone would get in touch with me, but not sure when or if they would provide a refund! Smh. And the icing on the cake was that once I looked at the meals, they didn't even give me biscuits and instead gave me sesame sandwich buns because they were out of biscuits and didn't even notify me that they has no more biscuits! Customer service was horrible! 10 out of 10 don't recommend this freaking place!
Every time I get Uber's eat to go down the street to get something to eat from KFC .I am a diabetic . It was four drivers. Went down the street to get my food every last one of them cancel my Uber's eat. Place my order at 2:05 p.m. and it's now they said that my food won't be here until 3:05 pm I really hate to order anything for that KFC on Marlboro Pike Maryland. For 5:03 minutes the Uber's was taken the order one cancel then he come the other one then that one cancel. then I have I made a call twice .and no one did not answer the phone .to find out why they haven't gotten my order together. It's been a couple times they've been doing it . It's always this KFC down the street. Last time I had to order the one upper Marlboro. The Ubers kept cancer now again it kept saying oops I got to find another driver being a diabetic. Trying to feed my five grandchildren. Make sure they had something to eat.
Atmosphere: 1
Service: 1
Tiffany
You pay 16 for 5 tenders for what bagged Frozen tenders are bigger than this. Dinosaur nuggets are just as big
Atmosphere: 1
Food: 1
Service: 3
Paty Soliz
Hello, I have always bought delicious chicken at this Marlboro Pike restaurant, and today I told my husband to go buy but what a horrible chicken they sold my husband today 3/11/2025 nothing crispy everything watery looks like diarrhea 🤮🤮🤮 $40 for nothing
Deborah Carpenter
Drive thru was quick and great
Kahletta Montgomery
Food is always fresh. Love the crust on the chicken pot pie.
I am pissed!!!!! I've never been so DISAPPOINTED in KFC's chicken, after ordering thru Uber eats, and having paid damn near $50 bucks for an 8 piece meal, it was disgusting. ABSOLUTELY NO KFC special tasting seasoning. I can't send it back, will receive NO REFUND...never AGAIN FROM THIS LOCATION. This particular store should CLOSE!!!!!!!!!
Food: 1
I paid for 8 pieces 10$ Tuesday special got home to see only 7 pieces check your food before you leave this KFC if you go
Food: 3
Service: 1
After a long day I wanted a chicken pot pie that reminded me of the old Boston market pies, if not better. After searching I found a location nearby which was the Marlboro Pike location. I went through the drive-thru and the server was very pleasant and I received my order in record time. The pie was piping hot and had a beautiful brown crust. Once I pierce the shell my perception changed. It contained a large portion of the classic sauce, a quarter of a potato chopped in small cubes, 6 slices of carrots, 5 round peas and 1 small slither of a piece of chicken.
The entire cavity was hollow except for the sauce and it tasted more like potato soup with a few veggies. The crust on the other hand was excellent. If it had been a generous portion of all ingredients including shredded chicken to feel the cavity it would have been worth the investment. But for $8 and some change it was not worth the time or the experience. I don't know if their chicken pot pies are made on site or shipped in. These should not be sold to the public because this is false advertising. I would love to post the pictures, but I don't see a link for it.
Atmosphere: 5
Food: 2
Service: 5
Asked for crispy chicken, chicken wasn't done and not crispy. Tasted awful wasted$49
They are rude here the GM don’t care he’s rude too in the shift supervisor!!!!! I was yelled at in etc need better customer service
Atmosphere: 1
Food: 1
Service: 1
The young lady Natasha has broken a lifetime KFC service record for the fastest I got my order ever this place has been the worst for being slow as hell or not having certain parts of the chicken that I like so Popeyes alway got my business but never again it's back to KFC for me thank you Natasha for being great at what you do.
Atmosphere: 5
Food: 5
Service: 5
Consistent chain fried chicken spot. If you like KFC, the chicken is normally fresh,hot and delicious. The sides are decent and the customer service is very good. It's a good option if you want chicken but don't feel like cooking it yourself.
Atmosphere: 3
Food: 4
Service: 4
Cold and salty. Asked for white meat. Was given nonsense which I paid almost $22 for. Got home before I discovered. Had to trash. Mtchew.
Atmosphere: 2
Food: 1
Service: 2
Chicken n potato wedges were cold asked for fresh chicken n wedges some of the wedges was hot some wasn’t the chicken still wasn’t hot they need to do better please is to love kfc but they went down hill…
Food: 1
Service: 1
I placed an order in, the drive through for an 8 piece nugget meal and the person who took my order said that it comes with 2 sides and I told him the side orders that I wanted and also asked about a big box and what it contained and he said it consists of 2 pieces of chicken and 2 sides with a drink. I told him my 2 sides and drink and told him I had a coupon for that. He said ok. There was a bit of a heavy accent from the person who was in the drive through taking my order and I had to repeat my order several times but then he said drive around for the total. When I pulled up it sounded like he said my total was $15.76, so I gave him my debit card and he handed my card back but no receipt. A few minutes he came back with a very large order and I said what it that, because I only ordered two meals and upon checking in the bag I see a receipt that says $50.76!!! I told him that the order was wrong because I wanted an 8 piece nugget meal and he argued with me saying that I asked for an 8 piece meal! I asked for a refund and he told me that they don't issue refunds and to come inside. So I came inside and reiterated that I wanted a 8 piece nugget meal and he told me that I never asked for a nugget meal and that I was lying about what I ordered. I said why would I take the time to argue about an order that was supposed to be correct?! He said again that they don't give any refunds and I needed to contact corporate! I called corporate and they were only able to take my information and the operator said that someone would get in touch with me, but not sure when or if they would provide a refund! Smh. And the icing on the cake was that once I looked at the meals, they didn't even give me biscuits and instead gave me sesame sandwich buns because they were out of biscuits and didn't even notify me that they has no more biscuits! Customer service was horrible! 10 out of 10 don't recommend this freaking place!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Every time I get Uber's eat to go down the street to get something to eat from KFC .I am a diabetic . It was four drivers. Went down the street to get my food every last one of them cancel my Uber's eat. Place my order at 2:05 p.m. and it's now they said that my food won't be here until 3:05 pm I really hate to order anything for that KFC on Marlboro Pike Maryland. For 5:03 minutes the Uber's was taken the order one cancel then he come the other one then that one cancel. then I have I made a call twice .and no one did not answer the phone .to find out why they haven't gotten my order together. It's been a couple times they've been doing it . It's always this KFC down the street. Last time I had to order the one upper Marlboro. The Ubers kept cancer now again it kept saying oops I got to find another driver being a diabetic. Trying to feed my five grandchildren. Make sure they had something to eat.
Atmosphere: 1
Service: 1
You pay 16 for 5 tenders for what bagged Frozen tenders are bigger than this. Dinosaur nuggets are just as big
Atmosphere: 1
Food: 1
Service: 3
Hello, I have always bought delicious chicken at this Marlboro Pike restaurant, and today I told my husband to go buy but what a horrible chicken they sold my husband today 3/11/2025 nothing crispy everything watery looks like diarrhea 🤮🤮🤮 $40 for nothing
Drive thru was quick and great
Food is always fresh. Love the crust on the chicken pot pie.
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