I will say the employees at this location are trained well. One of the few with great customer service skills. 9/10 times they are beyond friendly. The lady manager does a great job. Pleasant woman.
Michael Small
No people to talk to only kiosk to order from not a very good selection of donuts and the ones they have are small
Stephanie Taylor
This Dunkin absolutely sucks. Nobody answers the phone there ever and then they're making your coffee it's always is wrong but when you come back to get your coffee replaced because they made it wrong. They have an attitude about it if you did your jobs and pay attention instead of playing around they would get so many orders wrong three days in a row they made my coffee wrong.never using this Dunkin again
Nicole Pyle
I'm actually to the point that today will be my last day going to this location. For months now since there's a new manager every morning my order is messed up. Im here every day sometimes 2x a day. The staff all know me. So it's bad when the one young lady this morning says geesh they do this to you like every day. Yup!! And 3 days in a row now where I've pulled off n they gave me old burnt coffee. Last month I got bad cold foam and was getting sick at work. This past weekend I got home and had to run all the way back! Burnt/old coffee. N the girl got crappy bc I wanted new drinks made after I just spent 25$. I'm fed up. I'll gladly start going back to east point even though it's out of my way. I just dont get the problems here. What are you doing Aj??!!!!! Your staff are destroying your business!!!
Rachel Ruitberg
Ordered an XL tea this am. Was already at work when I discovered I had been given coffee. It is clearly marked on the cup what it is supposed to be. Tea.
Very disappointing...and not the first time I've had to have an order corrected.
I order from this location almost daily. Started coming here after many errors from the Wise Ave location.
Busy or not, management should have enough staff on hand to ensure orders are processed correctly.
Anna McClung
I go here every morning 98% of the time what I order is perfect !!I just want to say the lady who takes the orders she wears a gold name necklace is so polite keeps me coming back with her up beat attitude really is a great way to start your day:) Just wanted to say thank you !She def deserves a raise for always being happy in a world that is sad most of the time :)Keep being great
Juan Aleman
Busy place, but crew; awesome like always🫡🧡
Atmosphere: 5
Food: 5
Service: 5
Laine S (laine515)
I went through the drive-thru between 9am & 10am in the morning, and they were out of the donut I wanted. I did purchase two glazed donuts, and they weren't very tasty or particularly fresh.
Atmosphere: 3
Food: 3
Service: 5
Dave Pantzer
My daughter and I visited this fine morning. The coffee and the peppermint mocha iced coffee were excellent. Nice little walk up! There is an intriguing tiny batch of trees nearby. The D needs maintenance. This DD hangs out with Rita's, which feels like a tiny betrayal after so much time spent with Baskin-Robbins. Such is life...
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Hash Browns, Bacon Egg and Cheese, Bagel, Maple Sugar Bacon Breakfast Sandwich
lilly
Super nice girls in there even when there’s a rush!
Since the remodel, it seems like they've reduced staff which has affected the speed of service in the drive-thru. If there's only a drive-thru window and a walk-in counter, you would think the orders would come out faster.
Atmosphere: 1
Food: 4
Service: 2
Cory Edwards
No way to order coffee inside
Jennifer Davidson
Need to know what time you serve Fresh Donuts because I have yet to get 1
Atmosphere: 1
Food: 1
Service: 1
Michael Dreves
Great service and very friendly and quick ... They make some good tea
Atmosphere: 5
Food: 4
Service: 5
Eric Butler
I'm sure Dunkin Donuts is a nice place, I don't visit that store at all, don't get me wrong,I just don't think they have my health a concern of theirs, a treat every now n then is cool,but to me they're a Sugar Shack and at my age, it's not in my best interest. I was visiting Rita's for my son.
I will say the employees at this location are trained well. One of the few with great customer service skills. 9/10 times they are beyond friendly. The lady manager does a great job. Pleasant woman.
No people to talk to only kiosk to order from not a very good selection of donuts and the ones they have are small
This Dunkin absolutely sucks. Nobody answers the phone there ever and then they're making your coffee it's always is wrong but when you come back to get your coffee replaced because they made it wrong. They have an attitude about it if you did your jobs and pay attention instead of playing around they would get so many orders wrong three days in a row they made my coffee wrong.never using this Dunkin again
I'm actually to the point that today will be my last day going to this location. For months now since there's a new manager every morning my order is messed up. Im here every day sometimes 2x a day. The staff all know me. So it's bad when the one young lady this morning says geesh they do this to you like every day. Yup!! And 3 days in a row now where I've pulled off n they gave me old burnt coffee. Last month I got bad cold foam and was getting sick at work. This past weekend I got home and had to run all the way back! Burnt/old coffee. N the girl got crappy bc I wanted new drinks made after I just spent 25$. I'm fed up. I'll gladly start going back to east point even though it's out of my way. I just dont get the problems here. What are you doing Aj??!!!!! Your staff are destroying your business!!!
Ordered an XL tea this am. Was already at work when I discovered I had been given coffee. It is clearly marked on the cup what it is supposed to be. Tea.
Very disappointing...and not the first time I've had to have an order corrected.
I order from this location almost daily. Started coming here after many errors from the Wise Ave location.
Busy or not, management should have enough staff on hand to ensure orders are processed correctly.
I go here every morning 98% of the time what I order is perfect !!I just want to say the lady who takes the orders she wears a gold name necklace is so polite keeps me coming back with her up beat attitude really is a great way to start your day:) Just wanted to say thank you !She def deserves a raise for always being happy in a world that is sad most of the time :)Keep being great
Busy place, but crew; awesome like always🫡🧡
Atmosphere: 5
Food: 5
Service: 5
I went through the drive-thru between 9am & 10am in the morning, and they were out of the donut I wanted. I did purchase two glazed donuts, and they weren't very tasty or particularly fresh.
Atmosphere: 3
Food: 3
Service: 5
My daughter and I visited this fine morning. The coffee and the peppermint mocha iced coffee were excellent. Nice little walk up!
There is an intriguing tiny batch of trees nearby. The D needs maintenance. This DD hangs out with Rita's, which feels like a tiny betrayal after so much time spent with Baskin-Robbins. Such is life...
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Hash Browns, Bacon Egg and Cheese, Bagel, Maple Sugar Bacon Breakfast Sandwich
Super nice girls in there even when there’s a rush!
Food: 5
Service: 5
Restaurantji Recommends
Since the remodel, it seems like they've reduced staff which has affected the speed of service in the drive-thru. If there's only a drive-thru window and a walk-in counter, you would think the orders would come out faster.
Atmosphere: 1
Food: 4
Service: 2
No way to order coffee inside
Need to know what time you serve Fresh Donuts because I have yet to get 1
Atmosphere: 1
Food: 1
Service: 1
Great service and very friendly and quick ... They make some good tea
Atmosphere: 5
Food: 4
Service: 5
I'm sure Dunkin Donuts is a nice place, I don't visit that store at all, don't get me wrong,I just don't think they have my health a concern of theirs, a treat every now n then is cool,but to me they're a
Sugar Shack and at my age, it's not in my best interest.
I was visiting Rita's for my son.
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