Dunkin'

1099 Merritt Blvd, Dundalk
(410) 288-2180

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Recent Reviews

I had originally gone in for my basic everyday coffee and I got into conversation with this gorgeous young lady (her name was Hailey) very smart well dressed girl with a cool earthy tattoo. She had given me some of her coffee go-tos and oh my gosh I’ve never felt so welcomed, especially with the amount of patience she had with me and my a million questions. It’s like she had every answer prepped before I got the question out, she knew exactly what she was talking about AND...
I used to be a regular, but when they did away with counter ordering, I found other places/just used the drive thru on occasion.

HOWEVER, yesterday I had to stop inside and had the best experience with an employee. I didn’t catch her name, but she was in black cargo pants, glasses, a ponytail and a visor. She was so upbeat, kind, and friendly after I had an issue with my order. I also overheard her giving genuine recommendations to someone in the drive thru...
I will say the employees at this location are trained well. One of the few with great customer service skills. 9/10 times they are beyond friendly. The lady manager does a great job. Pleasant woman.

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