Employee made fun of my voice and coworker and she laughed. When I confronted her, she admitted she was making fun of me. I usually leave a nice tip but left nothing. Very unprofessional. I will not visit this store again.
Atmosphere: 1
Food: 4
Service: 1
Aalyce Powers
This store is so slow I was early for work today and stoped at this location for a coffee and sandwich , and ended up being 15min late to work because the line was moving so slow . Do not go here if your otw to work you will be late .
Atmosphere: 3
Food: 4
Service: 1
Jennifer Aquilina
Madysen was wonderful and respectful and treated us very well..she cooked our food to perfection. Thank you! If the manager sees this please give her a raise 🙏 🙌
Atmosphere: 5
Food: 5
Service: 5
Michelle (Purple Reign)
Prices and food are decent...HOWEVER, service is absolutely awful. Everyone is pretty friendly, but they just can't seem to get it together. After sitting in the drive thru a few times for 20-30 minutes, I decided to start going inside for possibly faster service. Unfortunately, that was worse!! Not sure who does training, but they may want to consider having someone from corporate to come out and help them...just a thought😊
Atmosphere: 2
Food: 4
Service: 1
Sam K
Wow it’s was amazing service and she make great coffee thank you guys
Kristina Hackley
We visited Dunkin’ this morning and were greeted with the most wonderful customer service! The lady who helped us - her name is Emma, truly made our day—she was kind, cheerful, and treated us with such warmth that it felt like sunshine in a cup of coffee ☺️ It’s rare to come across someone who genuinely brightens your day like that. We truly hope management recognizes her for the amazing job she’s doing. She absolutely deserves to be acknowledged! Other guys were friendly and nice as well! Thank you for starting our morning on such a positive note. We’ll definitely be back!
Eileen Jackson
Very busy day and the team here was really working together to make sure everyone was taken care of efficiently. I also want to add that they were super friendly. One in particular was very nice and made my whole day. I wish I knew her name cuz I'd include that here. Just wanted them to know they're doing a great job.
Andrea Hinson
The worst customer service, my order is always wrong!!!
James Higdon
The guy who took our order was very patient and kind. All of the food was hot and delicious!
Vincent Merrill sr
Go here if you want to sit there with no line for 20 minutes for a coffee and not even made right I won’t be returning to this location have tried and tried for a couple months
horrible people, horrible store. only buy here if you want cold sandwiches, long wait times, and the worst customer service you’ll ever experience. stick with the prince frederick store if you value your time and money.
Atmosphere: 1
Food: 1
Service: 1
William Bates
All milk there not even trying anymore
Brittney Liverpool
Literally the slowest Dunkin I’ve ever been too. Takes a minimum of 20 mins to get an order no matter if your mobile or not.
What’s the point of making a mobile order if it’s not going to make things move faster???
Atmosphere: 1
Food: 2
Service: 1
Jerry Russell
Numerous times there , have to ask for napkins, some workers there really don't care about the customers
Employee made fun of my voice and coworker and she laughed. When I confronted her, she admitted she was making fun of me. I usually leave a nice tip but left nothing. Very unprofessional. I will not visit this store again.
Atmosphere: 1
Food: 4
Service: 1
This store is so slow I was early for work today and stoped at this location for a coffee and sandwich , and ended up being 15min late to work because the line was moving so slow . Do not go here if your otw to work you will be late .
Atmosphere: 3
Food: 4
Service: 1
Madysen was wonderful and respectful and treated us very well..she cooked our food to perfection. Thank you! If the manager sees this please give her a raise 🙏 🙌
Atmosphere: 5
Food: 5
Service: 5
Prices and food are decent...HOWEVER, service is absolutely awful. Everyone is pretty friendly, but they just can't seem to get it together. After sitting in the drive thru a few times for 20-30 minutes, I decided to start going inside for possibly faster service. Unfortunately, that was worse!! Not sure who does training, but they may want to consider having someone from corporate to come out and help them...just a thought😊
Atmosphere: 2
Food: 4
Service: 1
Wow it’s was amazing service and she make great coffee thank you guys
We visited Dunkin’ this morning and were greeted with the most wonderful customer service! The lady who helped us - her name is Emma, truly made our day—she was kind, cheerful, and treated us with such warmth that it felt like sunshine in a cup of coffee ☺️
It’s rare to come across someone who genuinely brightens your day like that. We truly hope management recognizes her for the amazing job she’s doing. She absolutely deserves to be acknowledged! Other guys were friendly and nice as well! Thank you for starting our morning on such a positive note. We’ll definitely be back!
Very busy day and the team here was really working together to make sure everyone was taken care of efficiently. I also want to add that they were super friendly. One in particular was very nice and made my whole day. I wish I knew her name cuz I'd include that here. Just wanted them to know they're doing a great job.
The worst customer service, my order is always wrong!!!
The guy who took our order was very patient and kind. All of the food was hot and delicious!
Go here if you want to sit there with no line for 20 minutes for a coffee and not even made right I won’t be returning to this location have tried and tried for a couple months
Restaurantji Recommends
horrible people, horrible store. only buy here if you want cold sandwiches, long wait times, and the worst customer service you’ll ever experience. stick with the prince frederick store if you value your time and money.
Atmosphere: 1
Food: 1
Service: 1
All milk there not even trying anymore
Literally the slowest Dunkin I’ve ever been too. Takes a minimum of 20 mins to get an order no matter if your mobile or not.
What’s the point of making a mobile order if it’s not going to make things move faster???
Atmosphere: 1
Food: 2
Service: 1
Numerous times there , have to ask for napkins, some workers there really don't care about the customers
Atmosphere: 1
Service: 1
Dependable and fast.
Atmosphere: 3
Food: 4
Service: 5
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