It's the only coffee aho around so sadly I have a lot of experience to review, and it is the absolute slowest Starbucks in existence. Drive thru or walk in. There is no escaping a long wait time
Atmosphere: 2
Food: 2
Service: 2
Jacqueline Kazimer
Nice experience for a turnpike shop.
Atmosphere: 4
Food: 4
Service: 4
P
I asked for a Pup cup and couldn’t even get a response. Just shut the drive thru window in my face. Hopefully the lady with the grey hair has a better day because her attitude is insufferable.
Dave Conord
The team here does a great job. Greet you as you come in, friendly and polite when taking your order, orders filled quickly. Thanks!
Atmosphere: 5
Food: 5
Service: 5
Grace Welborn
One of the slowest drive-thrus.
Brandon F
Ordered brown sugar oatmilk shaken expresso for like the 100th time. After yesterday I will not be returning. I went through the drive through and the younger guy at the window stared at me like I was some awkward freak, handed my a cup slammed with ice amd maybe 2 shots coffee while he laughed and said have a nice day. Then stared freaky at me soke more while I drove off. Was probably the most awkward customer service I've had at any location anywhere. Plus the got rid the brownie.
Daniela Castro
Jabril was really nice with us and very patient. Good job!!
Ginere Wilkerson
I've visited this Starbucks about 4 times in the past month at various times of the day. Typically, the service is good and everyone is friendly. I have had to wait for longer than usual but it happens. My issue is that my drink has been wrong every time I've gone. If you have an option to customize, the baristas need to do exactly what is asked for. Otherwise remove the customize option. I'd rather wait a bit longer and get right the drink than receive the wrong drink quickly.
Kristine Jacobsen
Thank you to the young man working today that was so obviously ‘put out’ when I asked for cream in my coffee. He handed it to me and I put it in my cup holder. When I went to take a drink the top popped right off. He filled the cream to the very top so that was fun. You know when the lids are on for cold drinks. I’m so sick of the ‘quick question’ for a tip but don’t want to make sure your drink is secure. Especially with an attitude. I would have taken a picture but I was more worried about cream sinking into my leather seats.
Allison Lehnhardt
Not sure what’s happening over at the Starbucks! They seem like they are training some new people, but they can’t seem to get a basic drink correct. Manager… please have better eyes on this location.
Great customer service, Izzy is very kind and everything is right every time. I love the coffee and at this Starbucks is perfect every time.
Javier Moreno
Fast service, I always come in for my coffee and cake pop. Thanks Karla for knowing my order by heart.
E Palacios
I love this location! The girls working here are great! Especially Hannah and Karla! My dragon fruit refresher always on point!
Jordan Barnhill
Just sat in the drive through for 35 min and I ordered ahead on my mobile app…
Sean McGrath-Martinez
Brand new policy to try keep people in their stores are not being observed here. They were coming up with any excuses to not give me a free refill, so I just left. Goto the Prince Frederick, they have no qualms about refilling your drink if you are sitting in there. Multiple employees at the Dunkirk store felt the need to argue with me about why I didn’t deserve a free refill of coffee. I’ll never go back there. Dunkin’ in Dunkirk.
It's the only coffee aho around so sadly I have a lot of experience to review, and it is the absolute slowest Starbucks in existence. Drive thru or walk in. There is no escaping a long wait time
Atmosphere: 2
Food: 2
Service: 2
Nice experience for a turnpike shop.
Atmosphere: 4
Food: 4
Service: 4
I asked for a Pup cup and couldn’t even get a response. Just shut the drive thru window in my face. Hopefully the lady with the grey hair has a better day because her attitude is insufferable.
The team here does a great job. Greet you as you come in, friendly and polite when taking your order, orders filled quickly. Thanks!
Atmosphere: 5
Food: 5
Service: 5
One of the slowest drive-thrus.
Ordered brown sugar oatmilk shaken expresso for like the 100th time. After yesterday I will not be returning. I went through the drive through and the younger guy at the window stared at me like I was some awkward freak, handed my a cup slammed with ice amd maybe 2 shots coffee while he laughed and said have a nice day. Then stared freaky at me soke more while I drove off. Was probably the most awkward customer service I've had at any location anywhere. Plus the got rid the brownie.
Jabril was really nice with us and very patient. Good job!!
I've visited this Starbucks about 4 times in the past month at various times of the day. Typically, the service is good and everyone is friendly. I have had to wait for longer than usual but it happens. My issue is that my drink has been wrong every time I've gone. If you have an option to customize, the baristas need to do exactly what is asked for. Otherwise remove the customize option. I'd rather wait a bit longer and get right the drink than receive the wrong drink quickly.
Thank you to the young man working today that was so obviously ‘put out’ when I asked for cream in my coffee. He handed it to me and I put it in my cup holder. When I went to take a drink the top popped right off. He filled the cream to the very top so that was fun. You know when the lids are on for cold drinks. I’m so sick of the ‘quick question’ for a tip but don’t want to make sure your drink is secure. Especially with an attitude. I would have taken a picture but I was more worried about cream sinking into my leather seats.
Not sure what’s happening over at the Starbucks! They seem like they are training some new people, but they can’t seem to get a basic drink correct. Manager… please have better eyes on this location.
Restaurantji Recommends
Great customer service, Izzy is very kind and everything is right every time.
I love the coffee and at this Starbucks is perfect every time.
Fast service, I always come in for my coffee and cake pop. Thanks Karla for knowing my order by heart.
I love this location! The girls working here are great! Especially Hannah and Karla! My dragon fruit refresher always on point!
Just sat in the drive through for 35 min and I ordered ahead on my mobile app…
Brand new policy to try keep people in their stores are not being observed here. They were coming up with any excuses to not give me a free refill, so I just left. Goto the Prince Frederick, they have no qualms about refilling your drink if you are sitting in there. Multiple employees at the Dunkirk store felt the need to argue with me about why I didn’t deserve a free refill of coffee. I’ll never go back there. Dunkin’ in Dunkirk.
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