Papa Johns Pizza

Second horrible experience with the Papa John’s in Edgewood, Md in the last 6 months. Came in the evening ordered a pizza. Pizza was delivered in timely mannered uncut. Went back in, had to wait at the counter for almost 10 mins to get a staff member attention to request pizza be cut. Got my box back with all the sauce and cheese on the outside of the box. Just requested my money back and went to the Domino’s up the street. Staff just sloppy in their work.

Employees radiates strong anti vibes four times we've order from the place each time same if not similar issues reached out first time Dan emailed back about a guarantee they offer I've asked how to redeem such haven't heard back from in a week or so Personally all papa johns have seen the last of me as a ex employee from another state as I'm beyond disappointed completely done with the lot I've worked for 3 different pizza providers multiple locations leader position only reach out to me with a offer any location I'll gladly attempt to train em in the sense of urgency along with consideration From food, service and last atmosphere

P.s watch from the outside long enough you'll swear this specific been outta business with a broken open sign
Ghost store...

Atmosphere: 1

Food: 1

Service: 1

The delivery driver stopped at a green left arrow, kept everyone waiting and then when the light turned red, ran the red light.

Very good carry out or delivery. We like to get pizza here a couple times a month.

Atmosphere: 5

Food: 5

Service: 5

For the third time in a year in a half my food was NEVER delivered. Never heard from a Manager the next day either so I called myself the store myself, I had to deal with a very RUDE Manager that spoke over top of me and argued! What happened to the Customer is always right? After all this is the THIRD time my food NEVER arrived! I will never order from Papa Johns of Edgewood again!

Great ingredients, great service, great pizza!

I got 2 boxes of pizza and wings. They didn’t cut the pizza at all in slices & I asked for the wings to be fried hard. Wings were slimy & rubbery, just nasty. Never again.

Large pizza only £10

Atmosphere: 5

Food: 5

Service: 5

This is my third order from here and the last 2 times my orders were wrong! More than frustrating but I won’t give them a chance for this to happen again!

Their delivery driver can’t read addresses and attempted to deliver to the wrong address and gave me a hard time about it when it was clearly their mess up, taking no responsibility. Spoke to someone on the phone at the store who was very unapologetic about it making it seem like my fault for their incompetence. Not ordering from here again.

Food: 2

Service: 1

We placed an order tonight for dinner. We brought it home and it was wrong. Which is usually not a big deal. The store did not answer the phone nor did they want to correct the order. The girl in the store was laughing and avoided talking to me, she would rather laugh and joke with her friends. We I asked if I can just get the pizza corrected, we were told no and they just refunded the money. Told us there were no management numbers. Called back and got the customer service number and filed a complaint with them

Atmosphere: 1

Food: 1

Service: 1

Absolutely incompetent and downright disrespectful. My fiancé returned a call about a job listing, only to be hung up on after following their instructions to call back at three different times to speak to a hiring manager. I will be attempting to contact the owner or actual manager of this establishment since calling the store doesn't help. I have the recordings of each phone call and I believe it would help the owner understand just how unprofessional their employees truly are.

Absolutely incompetent and downright disrespectful. My fiancé returned a call about a job listing, only to be hung up on after following their instructions to call back at three different times to speak to a hiring manager. I will be attempting to contact the owner or actual manager of this establishment since calling the store doesn't help. I have the recordings of each phone call and I believe it would help the owner understand just how unprofessional their employees truly are.

Pizza was cold, too thin and hard

Atmosphere: 1

Food: 1

Service: 1

General Manager Is rude as Hell won’t ever go back there !