My experience went very well. I was apprehensive as I looked at reviews first, but my son and I were in the area. We placed our order online and it was done before the expected time. Both pizzas were fresh and hot. Only thing I think one of my pizzas were missing the pesto drizzle but nothing major.
Atmosphere: 5
Food: 5
Service: 5
Greg Pappas
I ordered pizza and two orders of double breadsticks, but was missing one order of double breadsticks. I have called the number listed for Edgewood numerous times and spoken to a customer service hub, which is not the actual store. They have not returned my call and was told that customer service can only file complaints, not refund money. BUT each time I'm transferred to the store they do not answer. So I guess I have to hope some day I'll have them reach out, and in the meantime I'm out about $10.
Service: 2
Shaniecsha Weddington
If I could give this establishment negative stars I would! I ordered two pizzas for DELIVERY one pepperoni pizza and the other extra cheese with half pineapple and this is what was delivered to my house .. I had to return the pizza back to the store myself . When I arrived to the store I asked for the store manager and to my surprise she was the one who was making the pizzas .. I asked her do she do quality checks and she responded she do. When I opened the box to show her what was delivered to my house I asked her would she eat this pizza. She responded “ no “ so I asked her why was it delivered to me and she ain’t respond. I will not be patronizing this establishment anymore thanks to manager Feebee ( young Caucasian girl) the night manager if that’s even her real name.
Atmosphere: 1
Food: 1
Service: 1
Anthony Harris
Very Slow and understaffed. No sense of customer service or ergentcy at all
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
Lisa Roberts
Take out spot. Nothing special. They did mess up our take out order and had to drive back to fix it.
Atmosphere: 2
Food: 3
Service: 3
Leroy Small
Nasty all around
Atmosphere: 1
Food: 1
Service: 2
][
Can never get delivery from here. Dominos and Papa John’s do delivery to my area it’s actually disappointing.
Atmosphere: 1
Food: 2
Service: 1
juan scott
Love this pizza because the food is good , people is good and make pizza good .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Tish Mitchell
I haven't had pizza hut in a minute, so I decided to send my husband to pick up one of your pizza melt meat lover's. Unfortunately I was only given cheese and pepperonis. Which was disgusting with some much cheese and SIX PEPPERONI in it , so I had to share his pizza. PLEASE DOUBLE CHECK WHAT YOU ARE PUTTING IN YOUR MELTS BEFORE COOKING ??☹️ My order was checked by nobody as it states at the bottom of the receipt Saturday June 15, 2024 @ 7:30 pm
Atmosphere: 3
Food: 1
Service: 3
Tish Mitch
I haven't had pizza hut in a minute, so I decided to send my husband to pick up one of your pizza melt meat lover's. Unfortunately I was only given cheese and pepperonis. Which was disgusting with some much cheese and SIX PEPPERONI in it , so I had to share his pizza. PLEASE DOUBLE CHECK WHAT YOU ARE PUTTING IN YOUR MELTS BEFORE COOKING 🤔🤨☹️ My order was checked by nobody as it states at the bottom of the receipt Saturday June 15, 2024 @ 7:30 pm
Food was great but I paid for three garlic sauces only received one don’t really like paying for stuff that I don’t receive
Food: 5
Service: 3
Feleish mcneese
The lady with the colored hair and nails in Edgewood rocks... Great customer service, alway's pleasant. I tell everyone to visit their just to get her experience. Thumbs up Edgewood pizza hut. I come all the way from outta the county just to visit this store. She's awesome..
Emily Shettle
Ordered for delivery and flat out forgot 1/3 of the order. Also ordered wings they did not even bother putting the sauce on. Waiting for the order to appear on my account so I can dispute it.
Food: 1
Service: 1
mike bucchi
Called in an order. Was told the cost. Picked up the order and cost was higher than I was told on the phone. This has happened more often than it should.
Atmosphere: 1
Food: 2
Service: 1
Victor Rivera
Don’t expect to have extra cheese on your pizza when you pay for it because it will not be there.
My experience went very well. I was apprehensive as I looked at reviews first, but my son and I were in the area. We placed our order online and it was done before the expected time. Both pizzas were fresh and hot. Only thing I think one of my pizzas were missing the pesto drizzle but nothing major.
Atmosphere: 5
Food: 5
Service: 5
I ordered pizza and two orders of double breadsticks, but was missing one order of double breadsticks. I have called the number listed for Edgewood numerous times and spoken to a customer service hub, which is not the actual store. They have not returned my call and was told that customer service can only file complaints, not refund money. BUT each time I'm transferred to the store they do not answer. So I guess I have to hope some day I'll have them reach out, and in the meantime I'm out about $10.
Service: 2
If I could give this establishment negative stars I would! I ordered two pizzas for DELIVERY one pepperoni pizza and the other extra cheese with half pineapple and this is what was delivered to my house .. I had to return the pizza back to the store myself . When I arrived to the store I asked for the store manager and to my surprise she was the one who was making the pizzas .. I asked her do she do quality checks and she responded she do. When I opened the box to show her what was delivered to my house I asked her would she eat this pizza. She responded “ no “ so I asked her why was it delivered to me and she ain’t respond. I will not be patronizing this establishment anymore thanks to manager Feebee ( young Caucasian girl) the night manager if that’s even her real name.
Atmosphere: 1
Food: 1
Service: 1
Very Slow and understaffed. No sense of customer service or ergentcy at all
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
Take out spot. Nothing special. They did mess up our take out order and had to drive back to fix it.
Atmosphere: 2
Food: 3
Service: 3
Nasty all around
Atmosphere: 1
Food: 1
Service: 2
Can never get delivery from here. Dominos and Papa John’s do delivery to my area it’s actually disappointing.
Atmosphere: 1
Food: 2
Service: 1
Love this pizza because the food is good , people is good and make pizza good .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
I haven't had pizza hut in a minute, so I decided to send my husband to pick up one of your pizza melt meat lover's. Unfortunately I was only given cheese and pepperonis. Which was disgusting with some much cheese and SIX PEPPERONI in it , so I had to share his pizza. PLEASE DOUBLE CHECK WHAT YOU ARE PUTTING IN YOUR MELTS BEFORE COOKING ??☹️ My order was checked by nobody as it states at the bottom of the receipt Saturday June 15, 2024 @ 7:30 pm
Atmosphere: 3
Food: 1
Service: 3
I haven't had pizza hut in a minute, so I decided to send my husband to pick up one of your pizza melt meat lover's. Unfortunately I was only given cheese and pepperonis. Which was disgusting with some much cheese and SIX PEPPERONI in it , so I had to share his pizza. PLEASE DOUBLE CHECK WHAT YOU ARE PUTTING IN YOUR MELTS BEFORE COOKING 🤔🤨☹️ My order was checked by nobody as it states at the bottom of the receipt Saturday June 15, 2024 @ 7:30 pm
Restaurantji Recommends
Food was great but I paid for three garlic sauces only received one don’t really like paying for stuff that I don’t receive
Food: 5
Service: 3
The lady with the colored hair and nails in Edgewood rocks... Great customer service, alway's pleasant. I tell everyone to visit their just to get her experience. Thumbs up Edgewood pizza hut. I come all the way from outta the county just to visit this store. She's awesome..
Ordered for delivery and flat out forgot 1/3 of the order. Also ordered wings they did not even bother putting the sauce on. Waiting for the order to appear on my account so I can dispute it.
Food: 1
Service: 1
Called in an order. Was told the cost. Picked up the order and cost was higher than I was told on the phone. This has happened more often than it should.
Atmosphere: 1
Food: 2
Service: 1
Don’t expect to have extra cheese on your pizza when you pay for it because it will not be there.
Atmosphere: 1
Food: 1
Service: 2
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