Dairy Queen Grill & Chill

Frequent here alot, & today i decided to go in instead of the drive thru, the girl working the register never greeted me, just stared at me. I started ordering and she rudely interrupted me asking for here or to go. I wanted the meal deal with a blue raspberry slushie as the drink. Mind you I frequent here, I never had a problem with DQ upcharging me for the slushie with the meal deal. So when i first asked for it, she didn’t say anything, then asked what did I want to drink again, I said a blue raspberry slushie and she rudely said “ oh no you can’t do that with the deal, i can just give you this cup and you can make your own drink” Just from that statement, I left because I know exactly what that was. It’s sad that today in 2025 people still feel so much hate. Like I said I frequent here alot, I just always go through the drive thru, decided to go in for the first time ever! and I am appalled. I get the same thing every single time, why was it so different today? and why was she so rude. this just happened at 2:40.

Atmosphere: 1

Service: 1

Great DQ. Delicious. Clean. Courteous.

Atmosphere: 5

Food: 5

Service: 5

Somebody please explain to your evening manager Ray that the customer dining area is not the place to be on the phone talking like a bully to somebody. You sir are an embarrassment to the company. If something as simple as not talking like an idiot on the phone in an aggressive manner while people are eating at your establishment you can't understand is wrong then you are not in a position to be a manager. I can only assume that you are the long-lost nephew or cousin of the franchisee. If you can't understand that this is absolutely unacceptable bad behavior then you sir are destined for failure. The look on the other employees face as you were doing this was one of absolute shock. There were so many things wrong with what you did, I can't comprehend how you would think that this was okay. I travel often and dairy Queen is one of my favorite places to stop all throughout the United States wherever they are available to me but I assure you this store I will never go to again until I am guaranteed that this person is no longer employed there. This was absolutely shocking. His bullying tone on the phone his pacing back and forth across the tables of the customers should be in a training video of exactly what to never do.

Atmosphere: 1

Service: 1

I love Dairy Queen! Service was quick and friendly! Food was hot and tasted fresh.

Atmosphere: 4

Food: 5

Service: 5

I’ve come there twice to get a burger at 9:00pm. They close at 9:30pm. Both times, I’ve been told the kitchen isn’t open. If you are open till 9pm, why is the kitchen closed earlier? The place is a joke. Go elsewhere!

Rude drive thru associate who yelled when asked to clarify the final total. We had a coupon for blizzard. Then no one showed up at the window to accept payment. Left a bad experience for our family.

Service: 1

The employees here are incredible, the food was great, and the ice cream perfect

Atmosphere: 5

Food: 5

Service: 5

I dare you to find a better place to get ice cream that won't remind you of summers when you were young, carefree, and didn't know what a calorie was. Never change, Dairy Queen. You're my favorite form of comfort and nostalgia.

Staff is exceptionally friendly and the manager always makes you feel welcomed

Atmosphere: 5

Food: 5

Service: 5

Perfect spot along Rt. 26 for a family get together. Out Bible study also enjoyed an evening of fellowship, ice cream and sharing testimonies.

Atmosphere: 4

Food: 4

Service: 3

The manager, I believe he was the manager was excellent! He was such a hard worker! He went out of his way to be nice! The place ran like clockwork.

Always great friendly staff and no wait.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Oreo Cookie Blizzard

Their hot food is great, but if you get a blizzard it's always incredibly melted. It just got all over my car from leaking out of the lid. They need to fix their ice cream machine.

Atmosphere: 4

Food: 2

Service: 3

Delicious ice creams

Atmosphere: 4

Food: 4

Service: 4

Got a small blizzard and it was very good as always.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Cotton Candy, Snickers Blizzard Treat, Cookie Dough