Ordered 3 pizzas for delivery. 2 were soggy and the 3rd was incorrect. Had to look up the number as it was not on the receipt. Called 2 times letting it ring 10 or more times before busy signal. 3rd time finally an answer. Seems like a LOT of reviews this way. The manager stated that the pizza were to be soggy, then when challenged, he blamed Door Dash- not their fault, certainly not sending the wrong pizza. Claimed he couldn't do a refund, this was his regionals job, he wouldn't be in until morning. He assured me it would be taken care of. I also had written a complaint on their website AND did a survey through an email I received. It has now been 4 business days and no response AND NO REFUND. I had to go through my bank and dispute the charge, which I received through the bank. Pizza Hut in Eldersburg is absolutely disgraceful.. You are better off going to Ledo's, or Sonny's , or Genova's or any other pizza place. Beware, it seems like I am not the only one with this issue. I had since sent several more requests for corporate to contact me and they still have not. This tells me either they don't care or they have so many complaints, they cant/wont return the request. Your guess is good as mine.
Atmosphere: 1
Food: 1
Service: 1
Bobby
This place sucks ever since they moved from the old location. I have never had a good pizza from here yet. Figured I'd try again the other day for some reason my pizza was delivered by doordash, Luke warm at best after they drove around for 30mins with my pizza not even in a pizza bag to keep it warm, and the cinnabons didn't even have icing on them. Call the restaurant for 10mins and no one answers the phone. No thanks!
Atmosphere: 1
Food: 1
Service: 1
Eric Vonbergen
I love all pizzas. Each company is special in its own way, but you could never go wrong with pizza hut..they got rid of the previous manager and it went downhill. This pizza is lousy...I think they put 1/3 the regular AMT of cheese. The sausage taste different..and there wasn't enough sauce.
Atmosphere: 1
Food: 2
Service: 2
Fran Groves
I ordered a medium thin crust with green peppers and onions. When I got the pizza home, it was JALAPENOS and onions. I wasn't calling or going back, because it was icy out. I will never return to that Pizza Hut ever again. Perhaps their employees need to be taught the difference between a green pepper and a JALAPENO pepper.
Atmosphere: 5
Food: 3
Service: 3
Jeannie Warner
Absolutely horrible, Ordered 2 thin received 2 hand tossed, no garlic butter with order..reminded me of another pizza place that was not great ..Pizza Hut you used to be amazing 😞
Food: 1
Roy Lester
Experience here was excellent and exceeded my expectations! Makes me wonder why most of the Pizza Huts are a fond memory!
Atmosphere: 5
Food: 5
Service: 5
Giorgi Gurabanidze
I bought a pizza for delivery and I had to wait over 45 mins before I got it the pizza was not hot and had to warm it up
Atmosphere: 3
Food: 2
Service: 2
Joyce Roberts
Pizza was delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Josh Oko
Pizza Hut in Sykesville is the best Pizza Hut around for sure. We get pizza from here at least once every two weeks. They always do a great job here.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Detroit Double Pepperoni Pizza
Fahim Rafiq
I recently visited Pizza Hut and found the food to be decent. The pizza had a good balance of toppings and the crust was cooked just right. The sides, like the garlic bread and wings, were tasty as well. Overall, it was a satisfactory dining experience.
ALEX made my visit wonderful. I came in complaining about my day and she was just a breath of fresh air that I didn't think existed in this world anymore! Give her a raise! ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Tim Nichols
Great staff they have a nice way of doing business thanks I appreciate everything
Gina Fulp
Thank you Drew! Your attentive customer service ( and patience) is awesome!My community (Spencer Village) of seniors were pleased with all of the pizzas. I'll be in touch when we have our next pizza party.Thanks again,GinaSpencer Village Mgmt.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Cheese Pizza, Pepperoni Pizza
KILL-BOY POWER-HEAD
Awesome food but the website to order is super slow and always messes
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Bone-Out Wings, Honey BBQ, Cheese Pizza, Pepperoni Pizza, Mtn Dew, Meat Lovers Pizza, Create Your Personal Pan Pizza
Ordered 3 pizzas for delivery. 2 were soggy and the 3rd was incorrect. Had to look up the number as it was not on the receipt. Called 2 times letting it ring 10 or more times before busy signal. 3rd time finally an answer. Seems like a LOT of reviews this way. The manager stated that the pizza were to be soggy, then when challenged, he blamed Door Dash- not their fault, certainly not sending the wrong pizza. Claimed he couldn't do a refund, this was his regionals job, he wouldn't be in until morning. He assured me it would be taken care of. I also had written a complaint on their website AND did a survey through an email I received. It has now been 4 business days and no response AND NO REFUND. I had to go through my bank and dispute the charge, which I received through the bank. Pizza Hut in Eldersburg is absolutely disgraceful.. You are better off going to Ledo's, or Sonny's , or Genova's or any other pizza place. Beware, it seems like I am not the only one with this issue. I had since sent several more requests for corporate to contact me and they still have not. This tells me either they don't care or they have so many complaints, they cant/wont return the request. Your guess is good as mine.
Atmosphere: 1
Food: 1
Service: 1
This place sucks ever since they moved from the old location. I have never had a good pizza from here yet. Figured I'd try again the other day for some reason my pizza was delivered by doordash, Luke warm at best after they drove around for 30mins with my pizza not even in a pizza bag to keep it warm, and the cinnabons didn't even have icing on them. Call the restaurant for 10mins and no one answers the phone. No thanks!
Atmosphere: 1
Food: 1
Service: 1
I love all pizzas. Each company is special in its own way, but you could never go wrong with pizza hut..they got rid of the previous manager and it went downhill. This pizza is lousy...I think they put 1/3 the regular AMT of cheese. The sausage taste different..and there wasn't enough sauce.
Atmosphere: 1
Food: 2
Service: 2
I ordered a medium thin crust with green peppers and onions. When I got the pizza home, it was JALAPENOS and onions. I wasn't calling or going back, because it was icy out. I will never return to that Pizza Hut ever again. Perhaps their employees need to be taught the difference between a green pepper and a JALAPENO pepper.
Atmosphere: 5
Food: 3
Service: 3
Absolutely horrible, Ordered 2 thin received 2 hand tossed, no garlic butter with order..reminded me of another pizza place that was not great ..Pizza Hut you used to be amazing 😞
Food: 1
Experience here was excellent and exceeded my expectations! Makes me wonder why most of the Pizza Huts are a fond memory!
Atmosphere: 5
Food: 5
Service: 5
I bought a pizza for delivery and I had to wait over 45 mins before I got it the pizza was not hot and had to warm it up
Atmosphere: 3
Food: 2
Service: 2
Pizza was delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Pizza Hut in Sykesville is the best Pizza Hut around for sure. We get pizza from here at least once every two weeks. They always do a great job here.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Detroit Double Pepperoni Pizza
I recently visited Pizza Hut and found the food to be decent. The pizza had a good balance of toppings and the crust was cooked just right. The sides, like the garlic bread and wings, were tasty as well. Overall, it was a satisfactory dining experience.
Atmosphere: 3
Food: 4
Service: 3
Restaurantji Recommends
ALEX made my visit wonderful. I came in complaining about my day and she was just a breath of fresh air that I didn't think existed in this world anymore! Give her a raise! ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Great staff they have a nice way of doing business thanks I appreciate everything
Thank you Drew! Your attentive customer service ( and patience) is awesome!My community (Spencer Village) of seniors were pleased with all of the pizzas. I'll be in touch when we have our next pizza party.Thanks again,GinaSpencer Village Mgmt.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Cheese Pizza, Pepperoni Pizza
Awesome food but the website to order is super slow and always messes
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Bone-Out Wings, Honey BBQ, Cheese Pizza, Pepperoni Pizza, Mtn Dew, Meat Lovers Pizza, Create Your Personal Pan Pizza
Great place to
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
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