Just so confused how Gail ate here even though this restaurant has been closed for weeks
Atmosphere: 1
Food: 1
Service: 1
Cigar Concierges
I was just here to oder a half of tuna sub meal. The male that came out of the rear of store didn't understand English quite well. He had little tuna in his container and attempted to scrape out what was left. I ask for full scoops of tuna and he thought I said 4 scoops which is a extra charge. I told him that I am not asking for extra but I just want a regular scoop. I asked if he could fill his container up with fresh tuna so I could get what is due on the sandwich. He began to raise his voice at me. I asked for manager and he said there isn't any. I put the items back on the counter and left without buying. Don't be rude to the customer because you don't understand English.
Atmosphere: 1
Food: 1
John Diering
Ordered sub after showing coupon, would not accept when paying. Very little meat on sub. Very little flavor.
Atmosphere: 2
Food: 3
Service: 2
Austin
Employee initiated the two subs were ready for pick up for me and my wife. The bread was baking right when I came in at the schedule pick up time, adding on another 30-45 minutes. Needs to be a way for the store to refund orders if the orders aren’t ready, and the store marks them as ready for pick up. Store wouldn’t refund order to a gift card either for order total. I would go to the other Subway near Katana
Joey Mathis
Ordered from subway app and get there at the allotted time they gave me. We get there and he said he hasn't even started the order because they didn't have any bread except Flatbread because he was about to close. It's currently 7pm and they don't close til 9pm. So I ended up having to settle for Flatbread but why he choosing to close 2 hours sooner is beyond me and choosing to not make any more bread. He also put tomatoes on my sub when I didn't order that and didn't notice and I can't have tomatoes cuz of my stomach issues.
Sheridan Gingrich
Basically always closed for no reason, ur website says it closes at 9pm.... I got here at 725
Your Friend
Was on a 30 min lunch break and waited 10-15 minutes and no one came to help me. I could hear them in the back and was trying to request assistance and no one would help me. I left and went to the next Subway store.
Jim Gingo
I go when they’re open, the doors are unlocked and someone is in there, and they tell me they’re closed. This had happened a few times with me and me fiancé. I’m not even going to try coming here anymore. Honestly I think the worker is lazy and she doesn’t want to work. Very upsetting. I wish there was a 0 star option lol
Sheridan Sherman
Basically always closed for no reason, ur website says it closes at 9pm.... I got here at 725
James Horton
Good value and friendly staff. The only problem that I have with them is that they don't stick to their hours. Store hours claim that they open at 9:00 am so I thought I'd go there and pick up something for lunch later in the day. I've visited three times after 9:00 am and gone away empty handed. Two visits at around 9:10 (store was still closed). Next time I went 9:15 and the store was open! Unfortunately when I went in, none of the ingredients had been put out yet. I was told I'd have to wait a few minutes for her to set up and I was in a rush. Please either change your hours to open at 9:30 or wake up a bit earlier.
My family and I went a couple of Sundays ago. We had a coupon for three foot long subs . The employee did not listen to my wife who said several times to make the second sub a foot long for our kids. Then, it was our turn, the sub he was making wasn't correct and while he was making it, he totaled up the bill (he scanned coupon) which was nearly $30. I had stated to him that was not correct , his response : so, no toppings? We left and went to Jersey Mikes. I sent an email to Subway corporation and haven't had a response yet. This tells me they do not care. The last time we were in this Subway was 2018 and we had issues then.
Ian Tubman
I had an amazing time here! I spent about 25 minutes at the register while the card system wouldn't work! Then the employee suggested I send the store owner money over transfer as that was the only other option! Delicious!
Alexander LeBrun
Do yourself of favor and if you need Subway, drive down to exchange drive. This Subway either messes up orders, the rare show up before my online order was even completed and still somehow be ice cold, or they put next to nothing on the sandwiches.For example, my wife ordered the oven roasted chicken breast from this location when it was still on the menu. Every other subway uses 2 pieces for a footlong. This location however has constantly used 1 cut down the middle. Today, 5 meatballs on a footlong sub. Last time I come to this location.
John Karper
We had a large order. The employee made everything well with a smile the entire time.
Raj Kumar
placed an order, called to confirm. They did not respond properly. Poor service , would not recommend
Just so confused how Gail ate here even though this restaurant has been closed for weeks
Atmosphere: 1
Food: 1
Service: 1
I was just here to oder a half of tuna sub meal. The male that came out of the rear of store didn't understand English quite well. He had little tuna in his container and attempted to scrape out what was left. I ask for full scoops of tuna and he thought I said 4 scoops which is a extra charge. I told him that I am not asking for extra but I just want a regular scoop. I asked if he could fill his container up with fresh tuna so I could get what is due on the sandwich. He began to raise his voice at me. I asked for manager and he said there isn't any. I put the items back on the counter and left without buying. Don't be rude to the customer because you don't understand English.
Atmosphere: 1
Food: 1
Ordered sub after showing coupon, would not accept when paying. Very little meat on sub. Very little flavor.
Atmosphere: 2
Food: 3
Service: 2
Employee initiated the two subs were ready for pick up for me and my wife. The bread was baking right when I came in at the schedule pick up time, adding on another 30-45 minutes. Needs to be a way for the store to refund orders if the orders aren’t ready, and the store marks them as ready for pick up. Store wouldn’t refund order to a gift card either for order total. I would go to the other Subway near Katana
Ordered from subway app and get there at the allotted time they gave me. We get there and he said he hasn't even started the order because they didn't have any bread except Flatbread because he was about to close. It's currently 7pm and they don't close til 9pm. So I ended up having to settle for Flatbread but why he choosing to close 2 hours sooner is beyond me and choosing to not make any more bread. He also put tomatoes on my sub when I didn't order that and didn't notice and I can't have tomatoes cuz of my stomach issues.
Basically always closed for no reason, ur website says it closes at 9pm.... I got here at 725
Was on a 30 min lunch break and waited 10-15 minutes and no one came to help me. I could hear them in the back and was trying to request assistance and no one would help me. I left and went to the next Subway store.
I go when they’re open, the doors are unlocked and someone is in there, and they tell me they’re closed. This had happened a few times with me and me fiancé. I’m not even going to try coming here anymore. Honestly I think the worker is lazy and she doesn’t want to work. Very upsetting. I wish there was a 0 star option lol
Basically always closed for no reason, ur website says it closes at 9pm.... I got here at 725
Good value and friendly staff. The only problem that I have with them is that they don't stick to their hours. Store hours claim that they open at 9:00 am so I thought I'd go there and pick up something for lunch later in the day. I've visited three times after 9:00 am and gone away empty handed. Two visits at around 9:10 (store was still closed). Next time I went 9:15 and the store was open! Unfortunately when I went in, none of the ingredients had been put out yet. I was told I'd have to wait a few minutes for her to set up and I was in a rush. Please either change your hours to open at 9:30 or wake up a bit earlier.
Restaurantji Recommends
My family and I went a couple of Sundays ago. We had a coupon for three foot long subs . The employee did not listen to my wife who said several times to make the second sub a foot long for our kids. Then, it was our turn, the sub he was making wasn't correct and while he was making it, he totaled up the bill (he scanned coupon) which was nearly $30. I had stated to him that was not correct , his response : so, no toppings? We left and went to Jersey Mikes. I sent an email to Subway corporation and haven't had a response yet. This tells me they do not care. The last time we were in this Subway was 2018 and we had issues then.
I had an amazing time here! I spent about 25 minutes at the register while the card system wouldn't work! Then the employee suggested I send the store owner money over transfer as that was the only other option! Delicious!
Do yourself of favor and if you need Subway, drive down to exchange drive. This Subway either messes up orders, the rare show up before my online order was even completed and still somehow be ice cold, or they put next to nothing on the sandwiches.For example, my wife ordered the oven roasted chicken breast from this location when it was still on the menu. Every other subway uses 2 pieces for a footlong. This location however has constantly used 1 cut down the middle. Today, 5 meatballs on a footlong sub. Last time I come to this location.
We had a large order. The employee made everything well with a smile the entire time.
placed an order, called to confirm. They did not respond properly. Poor service , would not recommend
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