Terrible customer service staff has no idea what they are doing
Waleed Khalid
I placed an order online, but upon arriving at the store, staff claimed they hadn’t received it—even though my app, email confirmation, and debit transaction clearly showed it was placed at this location. The staff were unhelpful and left me waiting nearly an hour before even attempting to reach the manager, who never responded. Frustrated and hungry, I had to place another order. This location shows extremely poor customer service and needs a manager who will actually step up when issues arise.
Atmosphere: 1
Food: 1
Service: 1
Lynnett Cook
For some reason...they NEVER PUT NAPKINS IN THE BAG along side the sandwich! When i worked at subway years ago...that was a MUST! NOW I HAVE MAYO AND OIL ALL OVER MY CLOTHES AND CAR!.THANKS SUBWAY!
Atmosphere: 1
Food: 1
Service: 2
Marcel Atoh (MAX)
Best fast food store you can get
Atmosphere: 5
Food: 5
Service: 5
Daniel Lee
They don’t take coupons
Priyanka kotla
All good nice place to go and have food
Atmosphere: 5
Food: 5
Service: 5
LOVE MULTANI
very bad service
Vinnie Queiroga
Came right at closing time, and the gentleman at the counter was very nice in taking my order, even though he didn't have to because the store was past closing time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black Forest Ham 430 Cals, Pepsi Zero Sugar 0 Cals, Cold Cut Combo 160 Cals, Oven Roasted Turkey \u0026 Ham 110 Cals
Always clean and fast service. Has the best cookies. They are always fresh
Atmosphere: 5
Food: 5
Service: 5
Abe Durojaiye
Great food and service...ALWAYS!
Atmosphere: 5
Food: 5
Service: 5
Cindy G
The service is nice but the owner who owns all the subways in Elkridge and a few in Columbia they won't take the subway coupons At all. The coupons don't say only can use at certain subways. I don't know y the owners won't take it, but then they should not b called subway if they make their own rules. I have to go 2 a total different county just 2 use the coupons. When u r on a budget it just makes u not want 2 go 2 subway at all. Especially if u have a family. Go somewhere else it's 2 much especially when they don't honor the things that are promoted on everything..Thinking they can make their own rules fine but you need 2 post something as well. This store don't honor subway coupons
Atmosphere: 4
Food: 4
Service: 3
Kaycee Green
Asked for a Chicken ceasar wrap... all they had were regular wraps, ok thats fine... got to the end of everything and they didnt have ceasar dressing ?♀️?♀️ whats the point? Ended up getting the garlic Aioli but its definitely not what i wanted and if they didnt have ceasar dressing, when I asked for a "chicken ceasar wrap" they should have said so, so I didnt waste my time and money... spent 10.06 for the wrap...
Atmosphere: 4
Food: 3
Service: 3
Sabrina Mejia
Me and my husband went to the subway and he gave him diarrhea and it gave me a lot of indigestion so you should go there the food may not be as fresh as you
Closed when arrived on Labor day
Terrible customer service staff has no idea what they are doing
I placed an order online, but upon arriving at the store, staff claimed they hadn’t received it—even though my app, email confirmation, and debit transaction clearly showed it was placed at this location. The staff were unhelpful and left me waiting nearly an hour before even attempting to reach the manager, who never responded. Frustrated and hungry, I had to place another order. This location shows extremely poor customer service and needs a manager who will actually step up when issues arise.
Atmosphere: 1
Food: 1
Service: 1
For some reason...they NEVER PUT NAPKINS IN THE BAG along side the sandwich! When i worked at subway years ago...that was a MUST! NOW I HAVE MAYO AND OIL ALL OVER MY CLOTHES AND CAR!.THANKS SUBWAY!
Atmosphere: 1
Food: 1
Service: 2
Best fast food store you can get
Atmosphere: 5
Food: 5
Service: 5
They don’t take coupons
All good nice place to go and have food
Atmosphere: 5
Food: 5
Service: 5
very bad service
Came right at closing time, and the gentleman at the counter was very nice in taking my order, even though he didn't have to because the store was past closing time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black Forest Ham 430 Cals, Pepsi Zero Sugar 0 Cals, Cold Cut Combo 160 Cals, Oven Roasted Turkey \u0026 Ham 110 Cals
Fast service.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Always clean and fast service. Has the best cookies. They are always fresh
Atmosphere: 5
Food: 5
Service: 5
Great food and service...ALWAYS!
Atmosphere: 5
Food: 5
Service: 5
The service is nice but the owner who owns all the subways in Elkridge and a few in Columbia they won't take the subway coupons At all. The coupons don't say only can use at certain subways. I don't know y the owners won't take it, but then they should not b called subway if they make their own rules. I have to go 2 a total different county just 2 use the coupons. When u r on a budget it just makes u not want 2 go 2 subway at all. Especially if u have a family. Go somewhere else it's 2 much especially when they don't honor the things that are promoted on everything..Thinking they can make their own rules fine but you need 2 post something as well. This store don't honor subway coupons
Atmosphere: 4
Food: 4
Service: 3
Asked for a Chicken ceasar wrap... all they had were regular wraps, ok thats fine... got to the end of everything and they didnt have ceasar dressing ?♀️?♀️ whats the point? Ended up getting the garlic Aioli but its definitely not what i wanted and if they didnt have ceasar dressing, when I asked for a "chicken ceasar wrap" they should have said so, so I didnt waste my time and money... spent 10.06 for the wrap...
Atmosphere: 4
Food: 3
Service: 3
Me and my husband went to the subway and he gave him diarrhea and it gave me a lot of indigestion so you should go there the food may not be as fresh as you
Atmosphere: 2
Food: 2
Service: 2
Loading...