Dunkin'
102 Big Elk Mall, Elkton
(410) 392-0183
Recent Reviews
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Drive thru clerk was rude. Barely listening and does not want to provide any answers to any questions. Drive through checkout time 8/15/25 @1:16pm
Recommend the manager looks up this employee and works on customer service ASAP. Definitely not coming back.
Service: 1
Frozen coffee is good
Just want to shout out everyone working today.. we had a nasty storm last night and when we came the computers were not working and immediately I thought it would be a nightmare.. it was not we were greeted outside by a man who took our order. The line was moving and even though all of this was going on my order was correct and everyone was super friendly and smiling. They could have closed or had an attitude about adjusting but they figured out how to keep everything moving.
Atmosphere: 5
Food: 5
Service: 5
Yeah, right
After moving to a new area, I had to switch Dunkin locations and I was skeptical as not all Dunkin’s are the same. They made my drink perfect, food was made right & most importantly the associates were so kind!
Atmosphere: 5
Food: 5
Service: 5
Go inside and choose your donuts. You'll see small flies sitting on top of them. The flies especially liked sitting on the glazed donuts. We informed a clerk who showed no interest in the fly problem.
We went into a different, spotless Dunkin and found that the 1st one just needed to keep the drive thru window closed to avoid having flies. Apparently, it's a known issue, but a gross one.
Atmosphere: 1
Food: 1
Service: 3
I have breakfast at DD several times a week from different locations . This is the worst wrap I've ever gotten. Nothing makes me angrier than to waste money on lousy food. So greasy can't even finish.
Atmosphere: 3
Food: 1
Service: 3
A wake up wrap and a medium black cold brew just cost almost $8…. Can we take a moment to realize what is in a wake up wrap? How in the world are they $3 now? And why is my coffee over $4?
Atmosphere: 3
Food: 2
Service: 4
Quick service, good coffee. Clean bathroom.
Atmosphere: 5
Food: 5
Service: 5
Service is absolutely terrible messed up my order after waiting almost 20 minutes in the drive through got an attitude from person in the window I will never come back to this Dunkin again some of these people need some training on customer service and how to do their job. And the fact that no one answers the phone is ridiculous to top it off my food taste like a chemical like they didn’t rinse something off or someone did something this place needs to be closed.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Donuts tasted delicious and fresh
Food: 5
Service: 4
Worst dunkin location. I really avoid going to this location but whenever i go there their food is the worst. Got cappuccino and it was empty cup with just foam in it. Got egg and cheese croissant and it was filled with pork inside. What a waste of money.
Food: 1
Service: 1
Ordered my food and it was cold, didnt have time to go back so i called and nobody answered. Worse dunkin i been to
Food: 1
Service: 1
Dietary restrictions: They do no sugar frozen drinks.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese on Croissant, Hash Browns
The food and service were very good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg and Cheese
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