I placed an order at 10am but they were “busy” so the dasher left. After waiting an hr, DoorDash cancelled my order and I replaced the order. My dasher got to the store around 11:40 and was given my order placed from 10am (a hard loaf and melted drink) and the second order with no label and just the loaf but no drink…. Which was sketchy… I called the store and all the girl said was “we’re busy, you have to go through DoorDash”. My dasher then told me that she was given one bag and then asked was there anything else and the lady handed her the second bag with just the loaf. It is so crazy to me that they tried to pass off my first order as my replacement order so that they wouldn’t have to redo it. This is definitely bad for business and I won’t be placing anymore orders from Starbucks again.
Atmosphere: 1
Food: 1
Service: 1
N.B Saltsman
If you’re going to charge an arm and a leg for drinks, can you at least make sure the cup is full? This location ALWAYS does this.
Reuben Malinowski
I always have good luck here and when they were a tiny bit late today they gave me a gift certificate. I appreciate them.
Atmosphere: 5
Food: 5
Service: 5
Nurse You
I’m not sure who prepared this “Grande” coffee, but it is NOT a full cup. There’s no whip cream, cinnamon or anything else ordered correct about this drink. This was my first time ordering at this location, via Uber Eats. Highly disappointed.
Food: 1
Perry
This Starbucks is always on point. I find that the baristas Brenna and this other nice girl not sure her name that starts with an A (Angie?) make every single drink EXACTLY how I like and I'm very picky. Been going here for years. The others in the area don't even come close!
Atmosphere: 5
Food: 5
Service: 5
Justin James
I really enjoy getting my Caramel Macchiato from here. It's always made just right and is so delicious. The Baristas are very friendly with little wait. This establishment is very clean and is ran so well.
Atmosphere: 5
Food: 5
Service: 5
Emily Sparco
It would be nice to update people if you’re gonna just randomly close your store for “maintenance” so that we don’t waste our time driving all the way there when it says OPEN
Atmosphere: 1
Food: 2
Service: 1
Kierston Batista
Out of all the morning baristas, Holden is my favorite! He always has a smile on his face 🙂 - Vt Iced Latte Breve 10 vanilla syrup Quad
Atmosphere: 5
Food: 5
Service: 5
Justin Barrett
Main reason for my review is the staff. Extremely friendly!! I walked in to grab my to go order off the counter and never once at other stores have I ever been greeted with Good Morning Justin, I hope you have a wonderful day! This was my first visit to this location and it just meant a lot that they knew my name on an order that was sitting on the bar with other orders. Made me feel like I wasn’t just another customer they try to hurry along. Highly recommend this store!
Atmosphere: 5
Food: 5
Service: 5
Ida Marie Ferreyra
I have gone to this location only twice. The first time they got my drink completely wrong. Okay remade. Still didn’t come back drove to Newark instead. Today I gave it one LAST time. The lady through the drive through was RUDE and again not the correct drink. Will not go in and fix it will just not come back to this location. Seems they hire entitled little kids to work here.
About a month ago, I came in and ordered a spinach and cheese wrap through the website. I couldn’t take it with me because only one person was working, and another employee was sitting at a table chatting with a coworker instead of helping. I had to leave because I was getting late for work.
I came back again and ordered some bread, but I mistakenly selected two drinks. I asked one of the staff members if I could switch it, since the price was practically the same, but instead of being helpful, the girl didn’t do much to assist me.
I hope this message gets your attention and leads to an improvement in your customer service.
Atmosphere: 1
Food: 1
Service: 1
Katelynn Glenn
Never am I upset when I go to Starbucks. The beverages are portioned correctly, the simple food is delicious and I appreciate they provide calories for those trying to be healthy. With a copious amount of choices to select from your order will leave your satisfied.
Atmosphere: 4
Food: 4
Service: 4
sistergrimace
There is a genius running this place who put stoppers on the legs of all the chairs so there isn’t that rasping scraping that happens whenever someone gets up or goes to sit down.
Atmosphere: 5
Food: 4
Service: 5
Eden Johnson
Picked up a doordash order for a customer and had no idea there was no lid put on this cup so the entire order leaked out the bag into my SUV and I had to bring the entire thing back. I asked them to remake it which they said they would. Told me 15 minutes and I am still standing here 45 minutes later and when I asked the girl behind the counter she got smart with me and told me she has no clue when they'll be able to even make this order that THEY Screwed up. Super unprofessional and ignorant and just ridiculous
I placed an order at 10am but they were “busy” so the dasher left. After waiting an hr, DoorDash cancelled my order and I replaced the order. My dasher got to the store around 11:40 and was given my order placed from 10am (a hard loaf and melted drink) and the second order with no label and just the loaf but no drink…. Which was sketchy… I called the store and all the girl said was “we’re busy, you have to go through DoorDash”. My dasher then told me that she was given one bag and then asked was there anything else and the lady handed her the second bag with just the loaf. It is so crazy to me that they tried to pass off my first order as my replacement order so that they wouldn’t have to redo it. This is definitely bad for business and I won’t be placing anymore orders from Starbucks again.
Atmosphere: 1
Food: 1
Service: 1
If you’re going to charge an arm and a leg for drinks, can you at least make sure the cup is full? This location ALWAYS does this.
I always have good luck here and when they were a tiny bit late today they gave me a gift certificate. I appreciate them.
Atmosphere: 5
Food: 5
Service: 5
I’m not sure who prepared this “Grande” coffee, but it is NOT a full cup. There’s no whip cream, cinnamon or anything else ordered correct about this drink. This was my first time ordering at this location, via Uber Eats. Highly disappointed.
Food: 1
This Starbucks is always on point. I find that the baristas Brenna and this other nice girl not sure her name that starts with an A (Angie?) make every single drink EXACTLY how I like and I'm very picky. Been going here for years. The others in the area don't even come close!
Atmosphere: 5
Food: 5
Service: 5
I really enjoy getting my Caramel Macchiato from here. It's always made just right and is so delicious. The Baristas are very friendly with little wait. This establishment is very clean and is ran so well.
Atmosphere: 5
Food: 5
Service: 5
It would be nice to update people if you’re gonna just randomly close your store for “maintenance” so that we don’t waste our time driving all the way there when it says OPEN
Atmosphere: 1
Food: 2
Service: 1
Out of all the morning baristas, Holden is my favorite! He always has a smile on his face 🙂 - Vt Iced Latte Breve 10 vanilla syrup Quad
Atmosphere: 5
Food: 5
Service: 5
Main reason for my review is the staff. Extremely friendly!! I walked in to grab my to go order off the counter and never once at other stores have I ever been greeted with Good Morning Justin, I hope you have a wonderful day! This was my first visit to this location and it just meant a lot that they knew my name on an order that was sitting on the bar with other orders. Made me feel like I wasn’t just another customer they try to hurry along. Highly recommend this store!
Atmosphere: 5
Food: 5
Service: 5
I have gone to this location only twice. The first time they got my drink completely wrong. Okay remade. Still didn’t come back drove to Newark instead. Today I gave it one LAST time. The lady through the drive through was RUDE and again not the correct drink. Will not go in and fix it will just not come back to this location. Seems they hire entitled little kids to work here.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
⸻
About a month ago, I came in and ordered a spinach and cheese wrap through the website. I couldn’t take it with me because only one person was working, and another employee was sitting at a table chatting with a coworker instead of helping. I had to leave because I was getting late for work.
I came back again and ordered some bread, but I mistakenly selected two drinks. I asked one of the staff members if I could switch it, since the price was practically the same, but instead of being helpful, the girl didn’t do much to assist me.
I hope this message gets your attention and leads to an improvement in your customer service.
Atmosphere: 1
Food: 1
Service: 1
Never am I upset when I go to Starbucks. The beverages are portioned correctly, the simple food is delicious and I appreciate they provide calories for those trying to be healthy. With a copious amount of choices to select from your order will leave your satisfied.
Atmosphere: 4
Food: 4
Service: 4
There is a genius running this place who put stoppers on the legs of all the chairs so there isn’t that rasping scraping that happens whenever someone gets up or goes to sit down.
Atmosphere: 5
Food: 4
Service: 5
Picked up a doordash order for a customer and had no idea there was no lid put on this cup so the entire order leaked out the bag into my SUV and I had to bring the entire thing back. I asked them to remake it which they said they would. Told me 15 minutes and I am still standing here 45 minutes later and when I asked the girl behind the counter she got smart with me and told me she has no clue when they'll be able to even make this order that THEY Screwed up.
Super unprofessional and ignorant and just ridiculous
Atmosphere: 1
Food: 1
Service: 1
Delicious
Atmosphere: 5
Food: 5
Service: 5
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