Cold cold. This feels like it is just a job to these folks. It use to be a happy place to visit.
Atmosphere: 1
Food: 4
Service: 2
Kacie Nowakowski
I visited the Starbucks located at Route 1 S & Mountain Road in Fallston today and had an unpleasant experience. When I walked in, the four employees working at the front counter looked at each other and continued talking while I stood there waiting to order. None of them initially stepped up to assist me, and when they finally did, they were whispering to one another throughout the interaction, which made me feel uncomfortable as a guest. When I ordered a medium coffee, the cashier asked again what size I wanted. I repeated “medium,” but the way she responded made me feel as though I was being mocked. After I completed my order, the employees gathered together again and continued whispering, which created an unwelcoming environment. I live in Middle River and had planned to stop in for coffee, but after this experience I do not plan to return to that location. I wanted to share this feedback so it can be addressed.
Atmosphere: 1
Service: 1
Hayden A
so many of the reviews here state “there’s always a problem at this store” but don’t seem to understand the way corporate culture functions. the folks here are lovely and mostly gay too good for them! but they are understaffed at no fault of their own. despite this you can tell they work very hard to match the high volume of the store when they have so few baristas. they should be applauded for that! good service and good people. #istandwithmygaybaristas #andthestraightonestoobutespeciallythegayones
Melissa Stillwagon
The staff here is always so kind and welcoming!
Atmosphere: 5
Food: 5
Service: 5
Lisa Stimson
Great barista's and friendly environment.
Atmosphere: 5
Food: 5
Service: 5
Melissa Bonaccorsi
My closest Starbucks and it used to be the best. Yesterday I asked for light ice and it was 75% ice. No sweetner was added like requested. My croissant was still cold. It seems to happen quite often so I will go to another location now.
Rob Landon
Coffee is fine. The service here was very slow
Daryl
Tonight was a game changer. My daughter and I decided to try a new Starbucks. Words aren’t enough to describe the attentive, friendly, warm greeting we received from Anna, Bee, and Selena. Not to mention, Anna made my caramel macchiato outstanding and provided us with the perfect recipe she made for my drink. All three girls engaged with my daughter and me and not only made us feel welcomed but also put a smile on our faces to outshine the hate that our world is currently experiencing. They exemplified what our world needs, and our entire family will be returning all because of Anna, Bee, and Selena. Thank you, girls, for going above and beyond and, most importantly, showing my daughter what good-spirited people look like. Thank you,
A dad with his daughter.
PS: The energy you give is the energy you receive.
Angel Pomavilla
The place is very good, the food is good, exquisite, but today I arrived and the person who attended me looked at me as if I were a weirdo at the time of drinking my drink, everyone was looking at me strangely and started talking to each other. It’s a nice place and good food, but what happened to me today. I hope it doesn’t happen to anyone
Atmosphere: 2
Food: 5
Service: 3
Bobbert Bort
This Starbucks is more expensive than the one i usually go to in Shrewsbury. Some of the staff are super friendly. Others are not friendly at all. Taste and Flavor is the same as any other
Me and my daughter love this place ? We almost know all the staff and they are super nice ? Angel is always our server and is the best Hiley recomended
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg White & Roasted Red Pepper Egg Bites
Michelle DeGroot
Very clean and excellent staff. It's real nice seeing the barista Robyn who works there. She always has a smile on her face and has excellent customer service.
Atmosphere: 5
Food: 5
Service: 5
Drew Mace
Always good coffee and excellent service. Wish they were open later but not a knock.
Atmosphere: 5
Food: 4
Service: 5
Magnum Home Services
Hailey is the best! Excellent customer service and always on top of her game.
Atmosphere: 5
Food: 5
Service: 5
E Mail
Small shop, snobby farmland area and the trenta cups lids don’t work. Had 2 over the last 3 months break from how the drink was handed to me in my truck - one even spilled in my Highlander!
Cold cold. This feels like it is just a job to these folks. It use to be a happy place to visit.
Atmosphere: 1
Food: 4
Service: 2
I visited the Starbucks located at Route 1 S & Mountain Road in Fallston today and had an unpleasant experience. When I walked in, the four employees working at the front counter looked at each other and continued talking while I stood there waiting to order. None of them initially stepped up to assist me, and when they finally did, they were whispering to one another throughout the interaction, which made me feel uncomfortable as a guest.
When I ordered a medium coffee, the cashier asked again what size I wanted. I repeated “medium,” but the way she responded made me feel as though I was being mocked. After I completed my order, the employees gathered together again and continued whispering, which created an unwelcoming environment.
I live in Middle River and had planned to stop in for coffee, but after this experience I do not plan to return to that location. I wanted to share this feedback so it can be addressed.
Atmosphere: 1
Service: 1
so many of the reviews here state “there’s always a problem at this store” but don’t seem to understand the way corporate culture functions. the folks here are lovely and mostly gay too good for them! but they are understaffed at no fault of their own. despite this you can tell they work very hard to match the high volume of the store when they have so few baristas. they should be applauded for that! good service and good people.
#istandwithmygaybaristas #andthestraightonestoobutespeciallythegayones
The staff here is always so kind and welcoming!
Atmosphere: 5
Food: 5
Service: 5
Great barista's and friendly environment.
Atmosphere: 5
Food: 5
Service: 5
My closest Starbucks and it used to be the best. Yesterday I asked for light ice and it was 75% ice. No sweetner was added like requested. My croissant was still cold. It seems to happen quite often so I will go to another location now.
Coffee is fine. The service here was very slow
Tonight was a game changer. My daughter and I decided to try a new Starbucks. Words aren’t enough to describe the attentive, friendly, warm greeting we received from Anna, Bee, and Selena. Not to mention, Anna made my caramel macchiato outstanding and provided us with the perfect recipe she made for my drink. All three girls engaged with my daughter and me and not only made us feel welcomed but also put a smile on our faces to outshine the hate that our world is currently experiencing. They exemplified what our world needs, and our entire family will be returning all because of Anna, Bee, and Selena. Thank you, girls, for going above and beyond and, most importantly, showing my daughter what good-spirited people look like. Thank you,
A dad with his daughter.
PS: The energy you give is the energy you receive.
The place is very good, the food is good, exquisite, but today I arrived and the person who attended me looked at me as if I were a weirdo at the time of drinking my drink, everyone was looking at me strangely and started talking to each other. It’s a nice place and good food, but what happened to me today. I hope it doesn’t happen to anyone
Atmosphere: 2
Food: 5
Service: 3
This Starbucks is more expensive than the one i usually go to in Shrewsbury. Some of the staff are super friendly. Others are not friendly at all.
Taste and Flavor is the same as any other
Atmosphere: 4
Food: 3
Service: 3
Restaurantji Recommends
Me and my daughter love this place ? We almost know all the staff and they are super nice ? Angel is always our server and is the best Hiley recomended
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg White & Roasted Red Pepper Egg Bites
Very clean and excellent staff. It's real nice seeing the barista Robyn who works there. She always has a smile on her face and has excellent customer service.
Atmosphere: 5
Food: 5
Service: 5
Always good coffee and excellent service. Wish they were open later but not a knock.
Atmosphere: 5
Food: 4
Service: 5
Hailey is the best! Excellent customer service and always on top of her game.
Atmosphere: 5
Food: 5
Service: 5
Small shop, snobby farmland area and the trenta cups lids don’t work. Had 2 over the last 3 months break from how the drink was handed to me in my truck - one even spilled in my Highlander!
Atmosphere: 2
Food: 2
Service: 2
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