Dunkin'
3101 Baltimore Blvd, Finksburg
(443) 273-3143
Recent Reviews
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Worst experience every time I stop here I am done with this location food cold don’t make the order correct the lady on the drive through with head phones at 10:45pm was very rude in taking the order, never going back not worth giving them business. Strictly DO NOT RECOMMEND.
Atmosphere: 1
Food: 1
Service: 1
This is my favorite one in the area but lately if you go inside when it’s a little busy, it either takes 5+ minutes to get waited on or they just ignore you until you use the kiosk to order. Everything else is fine, drive through is great.
Atmosphere: 4
Food: 5
Service: 3
I love the regular crew of workers. They all know me pretty much since I go there almost every day. Always joking with me. N I love that some of them make little designs on my cold foam 🥰
As others have mentioned, the older man at the drive thru is rude. He didn’t bother to say hello and thank you. Based on the overall environment and management style, this may not be a franchised location—which unfortunately suggests that the improvements necessary to elevate this store to a 5-star experience are unlikely to occur.
If customers choose not to patronize a business, then the business wouldn’t be able to keep their doors open. Dunkin’, take note of this.
Food: 1
Service: 1
The older man at the drive thru is so rude! I asked to add a coffee to my order and he made a face (he was not thrilled at my request) then he scanned my card, handed me my bagel and closed the door. I thought I was just waiting for the coffee to be made, but he came back and asked why I was still there? I told him I was waiting on my additional order, small coffee. He literally argued with me that THAT was not my order, just a bagel... and that there was a long line... and i did not order ... and next time to put in full order at speaker... etc... and he was shaking his head in disgust. Then I asked if I could speak to another employee, and he flat out said NO! I told him I only asked to have a coffee added and that he was being rude, and he continued to be rude. Even the people in the store were looking at him funny! Someone came to the window and brought the coffee to him and gave it to me but man what a RUDE RUDE man!
Food: 5
Service: 1
Discrimination!!! Waited patiently for several minutes, and the employee behind counter wouldn’t even acknowledge my presence, let alone greet or ask me for my order. Until another customer walked in several minutes later when the employee aggressively placed both hands on the counter and gestured with an aggressive nod as if I was in the wrong place. I left immediately! WORST SERVICE/LACK OF, VERY DISCRIMINATORY!!!
Atmosphere: 1
Service: 1
Good coffee
Atmosphere: 4
Food: 4
Service: 4
Got coffee inside, drive thru was long at 9:30 inside were 4 girls very loud, when did young girls become so dang loud? 2nd time if encountered a group of really loud girls laughing, etc
AVOID AT ALL COSTS!!! My wife ordered two dozen donuts through the mobile app. When my father went to pickup the donuts the employee rudely told him there was no order. When my father presented the receipt with the order, location, and payment confirmation, the employee then refused to speak to my father and roughly threw donuts into the boxes, not giving us what we have ordered. We have contacted corporate and will be filing a case with the BBB. This place SUCKS. This is not how you treat paying customers.
quick drive through
Restaurantji Recommends
Service sucks they’re rude and don’t like to answer questions
Wow this really was the last visit I'll make. I went there this morning and when I paid for my order my change should of been $8.00 it showed right on the screen and she tried to to only give me $5.00 back I told her to give me the rest then she did....get home my order was wrong and only got a half an order of hash rounds... Such a shame!!
Service of course it's great. The people there are lovely employees. But I only go to Dunkin when I'm desperate. Way to expensive and mediocre prodo
It's a Dunkin, but like this location the best in my area. Service is always quick, and usually accurate. Parking lot is a little tricky sometimes but overall the best one in the area.
Just FYI to the owners! The girl checking out on 2/22/25 at 10:30am is SO unbelievably rude!
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