Chipotle Mexican Grill

Nothing really bad to say here good food friendly service

Atmosphere: 5

Food: 5

Service: 5

This specific location is severely under staffed on weekends, always out of food. Today is was 6 different items they’re out of it’s ridiculous. How can a store on a Sunday be out of 6 different ingredients. The process to cancel order and get refunded is insanely difficult and re routed to ai bots. Ordering ahead through the app should make it easier but really it makes it 10xs harder when issues come up. The wait time for this location is so long, and they never are stalked to make it worth going here. My husband and I will go out of our way to go to a more efficient chipotle from now on.

Atmosphere: 1

Food: 1

Service: 1

Mobile order from here maybe 3-4 times a month. Everytime it takes about 30-40 minutes past the time it says on the app. I’d understand if the store was busy but this happens when the place is empty too. I don’t understand why it takes so long. Employees are nice and the place is clean enough. Just the long mobile order times.

Atmosphere: 4

Food: 3

Service: 1

Connor (server) was very generous with the chicken portion unlike other loactions. Very happy with this chipotle . Very polite and fast.

Atmosphere: 5

Food: 5

Service: 5

Waited 30 minutes for an online order. Staff pretended not to speak English though the ticket was printed in English. Place is a joke

Atmosphere: 2

Food: 3

Service: 1

Wait time for a mobile order for about 15 customers was over 45 minutes some were there for over an hour and the staff was taking walk ins and serving them immediately with a packed dining room of waiting prepaid guests. We won’t be back to this location.

Atmosphere: 1

Food: 1

Service: 1

They are fine!

I am absolutely furious with Chipotle’s catering service. I placed a huge order for 45 people for my child’s birthday party and when I showed up to pick it up they had no clue about the order at all. Just a blank stare like this wasn’t a big deal and there wasn’t even a manager available to talk to.

This wasn’t some last-minute order. It was planned and the order was placed almost a week prior to the event. We had a house full of guests expecting food, and Chipotle completely dropped the ball. They left us scrambling at the last minute, and it put an enormous amount of stress on what was supposed to be a fun and special day for our family.

This kind of incompetence and lack of responsibility is unbelievable. If you can’t handle large catering orders, don’t offer them.

Atmosphere: 1

Food: 1

Service: 1

They only give some rice because it's finished. They need to refill it and give more rice. Because all other Chipotle has full bowl rice and other stuff but in this Chipotle. They only give some more then half bowl of rice.

Atmosphere: 4

Food: 1

Service: 1

Placed an online order for 8pm pick up. Arrived on time to retrieve my order when I learned they were running 40 minutes behind. Unable to talk to anyone in the store to get a refund or see what the delay was. After 30 minutes I learned they were out of chicken. The manager on duty had no clue how to handle the rush. The employees were running all over the place and taking smoke breaks instead of making food. After 40 minutes I left with bowls with mystery meat in them as that was the only resolution they could offer. Didnt bother to express how a refund could be given in the app until after they gave me food I didnt order. Didnt even offer an apology for it. Once the chicken became ready they used it all to fill the walk in orders and left those who ordered ahead online waiting even longer.

Atmosphere: 1

Food: 1

Service: 1

First time ever at a Chipotle, and last time at this location. Food at 1:30 today was good and the young lady on the register worked hard. But does not make up for the rest. Lemonaid specialty drinks was empty, and soda station was dirty and a mess. Ice machine was empty, young girl had to take care of that also. Most tables upon arrival were dirty and were never cleaned while we ate. Looking around now noticed glass was also pretty dirty, so now wondering about food prep areas. When we got ready to leave I went to the front, no one there! When they finally returned and I asked for a bag I was just pointed toward the bags without a smile or word spoken. Worst place I seen in a long time.

Atmosphere: 1

Food: 3

Service: 2

Chipotle just isn’t what it used to be. The prices have gone way up, and at the same time they’ve cut back on what really matters …the protein. You get a ton of rice and fillers, but barely any meat. For the price they charge now, it doesn’t feel worth it anymore. Definitely not the same quality or value it used to be.

Atmosphere: 2

Food: 2

Service: 2

I love chipotle

Atmosphere: 5

Food: 5

Service: 5

I had went in the evening and they were very well staffed and were very friendly, the line had gone by very fast and I was very happy. The food was especially good that day as well. The employees were in a good mood probably because they were well staffed for once!

Atmosphere: 5

Food: 5

Service: 5

I actively see at least 5 people working in the establishment. There is 1 employee doing both the line and cash register having to deglove and wash between every person. There is a line of at least 16 people and I have watched no less than 8 people leave. I would have to say this is not only irritating customers but also just straight losing money on all the people that have walked out. I have had countless issues with this location over the years and I would think that the management/ownership would be more concerned with the bottom line, which might mean looking into both employee and customer satisfaction. No one ever looks happy here, which impacts the entirety of the business at this location. I

Atmosphere: 1

Food: 3

Service: 1