Chipotle Mexican Grill

1538 Rock Spring Rd, Forest Hill
(410) 420-6871

Recent Reviews

Becca Smith

This is the most consistent one we’ve found in the area.

Atmosphere: 5

Food: 5

Service: 5

Derrick Powers

Not worth going to. If you want Chipotle drive down to the one in Fallston.

Atmosphere: 1

Food: 1

Service: 1

John Smith

Let me start out by saying this is the worst chipotle I’ve ever been to. The customer service is terrible they have no care for the food or their customers. The lady working the register completely dumped the contents of my burrito into my bag and proceeded to hand it to me. They are unhygienic and I will not be returning in the future.

Atmosphere: 1

Food: 2

Service: 1

melissa cole

We went to this place on a Wednesday around 2 o’clock. We ordered our food and we were prepared to sit down and eat at the restaurant. However, there was not one table in the dining room or in the outside dining area that was cleaned . The station where you get your drinks and cutlery was absolutely disgusting and almost empty there were not even lids for the cups. There appeared to be plenty of people working that day and all very young that I saw. Management needs to do a better job training these folks to pay attention to all the duties necessary to give their guests a good experience

Atmosphere: 1

Food: 4

Service: 3

Brandie L

The steak was uncooked.. blood still coming out the steak. very pinkish red inside.

Atmosphere: 3

Food: 1

Service: 3

Recommended dishes: Burrito Bowl

theresa mullen

I decided to try Chipotle and I wont be back. It was overpriced and terrible food. The chicken was dry, rubbery and burnt. The associate taking my order didn't speak/understand English so couldn't communicate with me.

Atmosphere: 1

Food: 1

Service: 1

Chris Thompson

Everytime my girlfriend and I get food from here nothing is every cooked properly and about 90% of the time the food is

Atmosphere: 1

Food: 1

Service: 1

Jason B (JB)

Super speedy service and great staff!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl

shane l

the absolute worst chipotle in the state. everyone from the manager to cashier should be fired for how poorly run this place is.also, are you allowed to pour a new bag of queso into a old hot pan that's been sitting on the line? sunday 2/11 watched the "cook" do that.

Atmosphere: 1

Food: 1

Service: 1

Keith

Hard to tell if it's open, The lights are on. People are in the lobby during the hours posted but they're not taking any orders.

Matthew Mannfolk

The absolute WORST service in town. Only go there if you like waiting 30 mins for your burrito bowl. Literally been happening since I moved here 18 months ago.

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Burrito Bowl

Ryan Filer

Here again with another bad review, our orders were completely wrong. Order a bunch of things on my bowl and received ONLY steak and rice. Out of chips at 6pm on a Saturday ? I’m sorry but this establishment is a joke and a mockery for everyone who orders here. If you like to play roulette with a $14 dollar meal here’s the place for you !

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Burrito Bowl

Randy Ruff

We are constantly disappointed in this location. Every time we order either the food is wrong or we go in to pick it up to find out that they are out of something that we ordered. It’s a great convenient location but we will not be going back. They’ve had numerous chances but it’s consistently wrong

Amy and Ed Barlow

Awful experience. Waited over an hour for food with about 10 other people who ordered online. Then didn’t even get all my food and told to take care of the refund on my own on the app. When I repeatedly asked for help from the manager, Zion, he belittled me and kept asking me if I was going to be “nice” to him before he would help me. Clearly I refused to answer him and walked out. Filed a complaint with the company and leaving a horrible review.

Atmosphere: 1

Food: 1

Service: 1

Melissa McGraw

Third time I’ve experienced a major delay in getting my online order. At least 7 others waiting 20 plus minutes longer than what their pick up times were scheduled to be… best bet is to order on arrival - you’ll get your food WAY

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Burrito Bowl

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