I ordered the biggie bag jr cheeseburger. My order was warm, the burger was overcooked and the fries were not tasty. The cashier was professional and friendly as was the server.
Atmosphere: 4
Food: 1
Service: 5
Gen
Just left drive through, guy with dreads in gray shirt acts like he doesn’t want to be at work and everyone is bothering him. Did not give me a receipt, every time you come to this “restaurant” it is out of something. This place is
Atmosphere: 1
Service: 1
michelle wade
Didn't receive what I order. Makes me rethink going thru drive
Food: 3
Service: 4
Tresh T.
Whoever the chocolate girl who is always there on late nights around 12- 1 in drive thru is amazing she is patient, her customer service is immaculate . Every time I come her energy is there I try to give her tips all the time she won't take them . People like her need more appreciation they are the reason places like this are still in business. If I'm not mistaken I believe she said her name was zolie or Zoey .
John Gilchrist
I came to the drive thru at 6:32 on 12.31.23 and did not have a great experience the young lady that was suppose to greet me with a great customer service experience most definitely did not. She was extremely rude no eye contact, no interaction, but your payment is 15.35 she appeared to not be in the best mood and even talked to the Hispanic works as though they were beneath her all of this was observed at the window.When shopping in this area you kind of get this on a regular but it shouldn’t be this is a business and should be operated as one. I’ve said thank you no response I believe I said thank you 3 times after giving my card, then after given my drink, and finally after receiving my food to just get a “mmhhmm” in response.While working in customer service we cannot wear our emotions on our shoulder we have to come to work breathe in and smile. Training for her customer service is well needed.
Atmosphere: 3
Food: 4
Service: 1
Jay Fisher
God the worst ever. Get it together. At least put soap in the bathroom. How do your employees wash their hands??
Atmosphere: 1
Food: 1
Service: 1
Michael Liberatore
Closed for Holiday
Tiana T.
Horrible Service. I went to the drive thru and was told I couldn't be served because the system was down. They said wait 10 minutes but also told me I couldn't wait in the drive thru. I wish I could get paid to be on the clock and do nothing. Why not close down if you can't serve customers? To be clear, this is not an employee issue but a company issue. Do better
Octavia M.
If I can give this place negative stars for poor customer service I would. I came to place an order through the drive thru and the person who was taking my order was very rude and impatient. She was rushing us to order and her tone was very aggressive. We ended up just pulling off and ordered from somewhere else. We came on January 1st at 6:55pm whoever this girl is taking orders should get some more training in customer service. No one wants to spend money at an establishment with poor service.
If doing a mobile order if your not calling your name your food will sit SO WENDYS CALL OUT MOBILE ORDER WHEN THERE READY!!!
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Wendy’S French Fries, Wendy’S Baked Potatoes, Over Salted Fries
Tammy Davis
Prior to the renovation, this Wendy’s was a no for me. However, last week, my family and I were craving honey chicken sandwiches. So I crossed my fingers and hoped for the best. Let me tell you, it was the BEST! The food was fresh, hot and more importantly the service was impeccable. This is the Wendy’s you want to frequent and Wendy’s… keep up the great work. We see you!
Atmosphere: 5
Food: 5
Service: 5
Tucci
I went there and got food and the boy maurice douglas did real good in taking my order he was not rude and communicated really
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich Combo
Brian Morales
The breakfast Baconator was phenomenal. Also free on Veterans Day. Thank you Wendy’s! You made my morning.
Atmosphere: 5
Food: 5
Service: 5
Jennifer Barnes
Service was so slow, stood in line 15 mins before being waited on. Food was old and had been sitting a while. Just bad all the way around.
Wheelchair accessibility: Yes at main entrance easy to access
Recommended dishes: Spicy Chicken Sandwich Combo, Wendy’S Baked Potatoes
I ordered the biggie bag jr cheeseburger. My order was warm, the burger was overcooked and the fries were not tasty. The cashier was professional and friendly as was the server.
Atmosphere: 4
Food: 1
Service: 5
Just left drive through, guy with dreads in gray shirt acts like he doesn’t want to be at work and everyone is bothering him. Did not give me a receipt, every time you come to this “restaurant” it is out of something. This place is
Atmosphere: 1
Service: 1
Didn't receive what I order. Makes me rethink going thru drive
Food: 3
Service: 4
Whoever the chocolate girl who is always there on late nights around 12- 1 in drive thru is amazing she is patient, her customer service is immaculate . Every time I come her energy is there I try to give her tips all the time she won't take them . People like her need more appreciation they are the reason places like this are still in business. If I'm not mistaken I believe she said her name was zolie or Zoey .
I came to the drive thru at 6:32 on 12.31.23 and did not have a great experience the young lady that was suppose to greet me with a great customer service experience most definitely did not. She was extremely rude no eye contact, no interaction, but your payment is 15.35 she appeared to not be in the best mood and even talked to the Hispanic works as though they were beneath her all of this was observed at the window.When shopping in this area you kind of get this on a regular but it shouldn’t be this is a business and should be operated as one. I’ve said thank you no response I believe I said thank you 3 times after giving my card, then after given my drink, and finally after receiving my food to just get a “mmhhmm” in response.While working in customer service we cannot wear our emotions on our shoulder we have to come to work breathe in and smile. Training for her customer service is well needed.
Atmosphere: 3
Food: 4
Service: 1
God the worst ever. Get it together. At least put soap in the bathroom. How do your employees wash their hands??
Atmosphere: 1
Food: 1
Service: 1
Closed for Holiday
Horrible Service. I went to the drive thru and was told I couldn't be served because the system was down. They said wait 10 minutes but also told me I couldn't wait in the drive thru. I wish I could get paid to be on the clock and do nothing. Why not close down if you can't serve customers? To be clear, this is not an employee issue but a company issue. Do better
If I can give this place negative stars for poor customer service I would. I came to place an order through the drive thru and the person who was taking my order was very rude and impatient. She was rushing us to order and her tone was very aggressive. We ended up just pulling off and ordered from somewhere else. We came on January 1st at 6:55pm whoever this girl is taking orders should get some more training in customer service. No one wants to spend money at an establishment with poor service.
Restaurantji Recommends
If doing a mobile order if your not calling your name your food will sit SO WENDYS CALL OUT MOBILE ORDER WHEN THERE READY!!!
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Wendy’S French Fries, Wendy’S Baked Potatoes, Over Salted Fries
Prior to the renovation, this Wendy’s was a no for me. However, last week, my family and I were craving honey chicken sandwiches. So I crossed my fingers and hoped for the best. Let me tell you, it was the BEST! The food was fresh, hot and more importantly the service was impeccable. This is the Wendy’s you want to frequent and Wendy’s… keep up the great work. We see you!
Atmosphere: 5
Food: 5
Service: 5
I went there and got food and the boy maurice douglas did real good in taking my order he was not rude and communicated really
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich Combo
The breakfast Baconator was phenomenal. Also free on Veterans Day. Thank you Wendy’s! You made my morning.
Atmosphere: 5
Food: 5
Service: 5
Service was so slow, stood in line 15 mins before being waited on. Food was old and had been sitting a while. Just bad all the way around.
Atmosphere: 1
Food: 2
Service: 1