Chick-fil-A
2615 Brandermill Blvd, Gambrills
(410) 451-7166
Recent Reviews
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Food was good and when I needed another salad dressing it was give without any problem.
Atmosphere: 4
Food: 4
Service: 4
Yonas is such a wonderful employee!! Very kind and well-mannered, made my visit very special.
Atmosphere: 5
Food: 4
Service: 5
The mint/chip shakes are the best.working on #14 for the 2025 season.
Atmosphere: 5
Food: 5
Service: 5
Enjoyed the Spicy Deluxe chicken sandwich and especially liked the peppermint milkshake!
Atmosphere: 4
Food: 5
Service: 5
Excellent all good around a nice white boy dropped my card and even offered to clean it on top
Atmosphere: 5
Food: 5
Service: 5
Have you ever had Chick-fil-A it's like really good or so my little buddy says
Atmosphere: 5
Food: 5
Service: 5
A beggar can't be choosey lol
Atmosphere: 5
Food: 5
Service: 5
I typically love Chick-fil-A for the cleanliness and most of all the customer service. If my daughter is going to eat out, this is my preferred place to go. I love the way they greet you and are poised to help you get through what may be a long stressful day with a smile. Unfortunately, I went into the location for the first time in a long time and was not greeted the same. The young lady messed up my order which I noticed when I got my receipt and had to go back to order the additional fry. She was very nonchalant about not getting the order correct - not the customer service I am used to a Chick-fil-A. Then while I was waiting for the fries to hurry back home, there was a group of younger staff members (young ladies) laughing and having a great time all while I am waiting and looking on, almost in disbelief. Had I entered Chick-fil-A?!?! It was obvious not only to me, because at some point the Manager then came around and said something to them light heartedly about breaking them up. I am all for having fun at work however, I think staff and management should be mindful when customers are around and waiting. This is the reason I go to Chick-fil-A, let's keep it up the excellent customer service, quick service and smiles.
Atmosphere: 5
Food: 5
Service: 2
Joe was awesome at the drive thru! 10/10
Atmosphere: 5
Food: 5
Service: 5
Food was tasty and hot. It came out quickly. Servers were polite and friendly. Restaurant and restrooms were clean and good condition.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I just went to o say that employee Joe who was taking orders outside has superior customer service....it was so noticed that even someone who I was on the phone with, while I was giving my order said...who ever that was, was made for customer service!! Keep up the great work Joe 😊
Atmosphere: 5
Food: 5
Service: 5
I placed a mobile order today and mistakenly thought I had ordered Polynesian sauce instead of Chick-fil-A sauce. When I went inside and explained, the employee asked for my name, printed out my order, and pointed out that I had ordered Chick-fil-A sauce. I told him it was my mistake, but I just wanted Polynesian sauce instead. He finally gave it to me—with a smirk on his face. Honestly, that felt very un-Chick-fil-A-like.
Another thing I’ve noticed at this location: they don’t put out sauces anymore. After three packets, they make you buy the small bottle of Chick-fil-A sauce.
Instead of being petty, he could have just given me the Polynesian sauce. I guess he’s a former McDonald’s employee who doesn’t understand the Chick-fil-A way of customer service.
Atmosphere: 4
Food: 4
Service: 1
Always clean and fast, no matter how long the drive thru looks
Atmosphere: 5
Food: 5
Service: 5
Fast service
Atmosphere: 5
Food: 5
Service: 5
I had an absolutely terrible experience with a mobile order today. I was unaware the curbside pickup was in a different location and was told to use the drive-thru. After waiting in the drive-thru line for over ten minutes, I was then told I couldn't get my meal there and had to go to curbside pickup. The employee was extremely rude throughout the interaction. The process was inefficient and the customer service was unacceptable. I went inside and my food was freezing. I will not be returning
Atmosphere: 1
Service: 1
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