not sure if they were feeling stingy with the cookie dough or what but when i order cookie dough im expecting cookie dough. fix this ASAP.
Eden
Ordered extra cookie dough plus the free mix in, didn’t get a DROP of cookie dough. Ordered a cone on the side, no cone in sight. what are we doing.
NBA Slams
Just super overpriced it may be high quality products and service but honestly a little over priced if you want to add in more ingredients that’s another 5$.
Renee quinones
Very clean location, courteous and kind workers. Fast service.
Mea Floyd
Not it tonight! Normally I get the right size.
johndoe9191
Highly disappointed when I was served a stale chocolate dipped waffle bowl with my icecream. Would love to have a fresh waffle cone for that price.
R
Horrible ice cream, not sure if the ice cream is cold enough because there’s no reason for it to turn into soup in 5 minutes
Great Service!!! The team led by Ms. Kim is always polite and professional!!! Please stop by and enjoy some delicious ice cream!!!
Atmosphere: 5
Food: 5
Service: 5
Aladdin Ibrahim
Please help me understand why there are children behind the counter making their own ice cream? And I'm not referring to the staff who are so nice and helpful. But actual kids touching things with no gloves, touching his long hair then grabbing ice cream. I couldn't believe what I was seeing! I've been here countless times and luckily never seen it before. Now.. not sure I'll be back.
This location has a chronic problem with being understaffed and having long wait times. Observed an employee making waffle bowls while there was a line of 15 people. There were plenty of waffle bowls already made. There is no motivation and no hustle among the crew. There are no smiles. The floor is usually sticky and the outside tables are disgusting from ice cream spills. You can tell there are no adults in charge here -- just a bunch of kids. My order was supposed to be ready for pickup, but instead that is the time they started making the order, which I then waited 20 minutes for.
Edit: I opened the containers later at home and was so disappointed to see that all toppings were mashed into absolute crumbs. If I wanted to blend everything into a milkshake I would have don't that at home and saved my $70. Why did I tip the guy for making such trash?
Atmosphere: 2
Food: 4
Service: 2
Aladdin I
Please help me understand why there are children behind the counter making their own ice cream? And I'm not referring to the staff who are so nice and helpful. But actual kids touching things with no gloves, touching his long hair then grabbing ice cream. I couldn't believe what I was seeing! I've been here countless times and luckily never seen it before. Now.. not sure I'll be back.
Atmosphere: 3
Food: 5
Service: 5
Jen Mason
This location has a chronic problem with being understaffed and having long wait times. Observed an employee making waffle bowls while there was a line of 15 people. There were plenty of waffle bowls already made. There is no motivation and no hustle among the crew. There are no smiles. The floor is usually sticky and the outside tables are disgusting from ice cream spills. You can tell there are no adults in charge here -- just a bunch of kids. My order was supposed to be ready for pickup, but instead that is the time they started making the order, which I then waited 20 minutes for.Edit: I opened the containers later at home and was so disappointed to see that all toppings were mashed into absolute crumbs. If I wanted to blend everything into a milkshake I would have don't that at home and saved my $70. Why did I tip the guy for making such trash?
Atmosphere: 2
Food: 4
Service: 2
Adam Jacobs
Had the cheesecake flavor in the chocolate dipped waffle bowl. highly recommend the waffle bowl!
Wheelchair accessibility: large entry door and open floorspace.
Atmosphere: 5
Food: 5
Service: 5
Lauren Johnson
Rude employee. You guys should stop applying for jobs that you dislike. You walked in & asked if they were hiring, I didn't. You wanted this, so put your best foot forward and treat customers with respect. Will not return.
not sure if they were feeling stingy with the cookie dough or what but when i order cookie dough im expecting cookie dough. fix this ASAP.
Ordered extra cookie dough plus the free mix in, didn’t get a DROP of cookie dough. Ordered a cone on the side, no cone in sight. what are we doing.
Just super overpriced it may be high quality products and service but honestly a little over priced if you want to add in more ingredients that’s another 5$.
Very clean location, courteous and kind workers. Fast service.
Not it tonight! Normally I get the right size.
Highly disappointed when I was served a stale chocolate dipped waffle bowl with my icecream. Would love to have a fresh waffle cone for that price.
Horrible ice cream, not sure if the ice cream is cold enough because there’s no reason for it to turn into soup in 5 minutes
Free parking available.
Nice environment.
Chair/tables available.
Great Service!!! The team led by Ms. Kim is always polite and professional!!! Please stop by and enjoy some delicious ice cream!!!
Atmosphere: 5
Food: 5
Service: 5
Please help me understand why there are children behind the counter making their own ice cream? And I'm not referring to the staff who are so nice and helpful. But actual kids touching things with no gloves, touching his long hair then grabbing ice cream. I couldn't believe what I was seeing! I've been here countless times and luckily never seen it before. Now.. not sure I'll be back.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Germanchökolätekäke - Freezer
Restaurantji Recommends
This location has a chronic problem with being understaffed and having long wait times. Observed an employee making waffle bowls while there was a line of 15 people. There were plenty of waffle bowls already made. There is no motivation and no hustle among the crew. There are no smiles. The floor is usually sticky and the outside tables are disgusting from ice cream spills. You can tell there are no adults in charge here -- just a bunch of kids. My order was supposed to be ready for pickup, but instead that is the time they started making the order, which I then waited 20 minutes for.
Edit: I opened the containers later at home and was so disappointed to see that all toppings were mashed into absolute crumbs. If I wanted to blend everything into a milkshake I would have don't that at home and saved my $70. Why did I tip the guy for making such trash?
Atmosphere: 2
Food: 4
Service: 2
Please help me understand why there are children behind the counter making their own ice cream? And I'm not referring to the staff who are so nice and helpful. But actual kids touching things with no gloves, touching his long hair then grabbing ice cream. I couldn't believe what I was seeing! I've been here countless times and luckily never seen it before. Now.. not sure I'll be back.
Atmosphere: 3
Food: 5
Service: 5
This location has a chronic problem with being understaffed and having long wait times. Observed an employee making waffle bowls while there was a line of 15 people. There were plenty of waffle bowls already made. There is no motivation and no hustle among the crew. There are no smiles. The floor is usually sticky and the outside tables are disgusting from ice cream spills. You can tell there are no adults in charge here -- just a bunch of kids. My order was supposed to be ready for pickup, but instead that is the time they started making the order, which I then waited 20 minutes for.Edit: I opened the containers later at home and was so disappointed to see that all toppings were mashed into absolute crumbs. If I wanted to blend everything into a milkshake I would have don't that at home and saved my $70. Why did I tip the guy for making such trash?
Atmosphere: 2
Food: 4
Service: 2
Had the cheesecake flavor in the chocolate dipped waffle bowl. highly recommend the waffle bowl!
Wheelchair accessibility: large entry door and open floorspace.
Atmosphere: 5
Food: 5
Service: 5
Rude employee. You guys should stop applying for jobs that you dislike. You walked in & asked if they were hiring, I didn't. You wanted this, so put your best foot forward and treat customers with respect. Will not return.
Atmosphere: 1
Service: 1
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