Everything is fine, except: 1. They’ve now put in multiple ordering kiosks where you can place your own order. They weren’t even at the cash register, or offering to take our order. I don’t want to take 10 mins to figure out the kiosk and order food for my family of 4, when there are multiple people behind the counter acting like they don’t see me. Please acknowledge your customers. 2. Each time we eat there, they are sweeping and mopping the floor around us, so close they could touch our feet. It’s basic hospitality, you don’t sweep where people are eating! And it goes on the entire time. It’s over the top. Please wait until the customers leave before you start sweeping and mopping!! 3. On the plus side, food is mostly fresh, and the employees are kind when you do interact with them.
Atmosphere: 3
Food: 4
Service: 2
TISH MARTINEZ
I am so frustrated. This has been my Dunkin but I think the time has come. I speak two languages but I am American and this isn’t a racist comment. I adored the Holiday signature latte after attempting to ask a few questions about the signature drinks I gave up and ordered the cookie signature and an almond croissant. The croissant seemed a bit stale which is why I usually ask for it heated. The latte ended up a regular coffee with oat milk. I was the only one in the place. I went up and told her what I had ordered. I was unable to understand what she said and she was unable to understand me. We are talking coffee talk. The business that I just walked into… ok. The boss came over. I told him and assume he understood me and he started to tell me something about the latte. Which I couldn’t quite understand. I’ve done this way too many times and I guess finally I reached the limit. I thought ok I’ll have regular coffee and then I took a sip and was like nope. I quietly walked toward the door and through the coffee in the trash. Went to the one down the street where yeah still language issues but seemed we worked it out easier. I think if any business wants to really be good at what they do they at least have to have one person in the establishment that can communicate to the customers. Or I guess it comes down to order by number and no alterations. Sad.
A N
Old donuts 🍩 i try other one two both taste like not fresh
Atmosphere: 4
Food: 1
Service: 4
Jada Forbes
I ordered a specific coffee order and I am pretty sure it was rushed because i put in the sweetest ingredients and the coffee was very very bitter. I will not be back.
Atmosphere: 4
Service: 3
Kristen D
I just came through the drive through and reluctantly didn’t check my bag because I was holding a piping hot coffee with a loose lid. Imagine my surprise when I arrived home and instead of 10 assorted munchkins I got 3 glazed donuts ? the rest of my order was correct and the drive through line is so long it’s not worth it to go back
Amanda Woolley
The decaf iced coffee always tastes old and bitter. I’ve tried a few times, thinking it was just an off day. And I tried to add more flavor and cream, but it’s bad every time.
Food: 1
Service: 4
kajae jones
Will not return. Man taking orders was argumentative. Went at 7am and donut tasted like it was either burnt or day old.
Food: 1
Service: 1
ariella
I stopped going to Dunkin during my pregnancy last year because I was served undercooked bacon consistently every time I ordered my avocado toast. I also kept getting bland and disgusting coffee. For the last week I’ve frequented this Dunkin 4 times and let me tell you…I don’t know what happened but they were CONSISTENT! My avocado toast with bacon was PERFECT EACH TIME! My coffee was fresh and delicious!!! Good job DD!!! Keep up the GREAT WORK!
Atmosphere: 5
Food: 5
Service: 5
Rosiie Gaskin
The food was old and cold, the outside of the bag was dirty with some kind of food that i didn’t order. Worst part she put the receipt in the bag with the donuts. Very unsanitary!!!
Everything is fine, except:
1. They’ve now put in multiple ordering kiosks where you can place your own order. They weren’t even at the cash register, or offering to take our order. I don’t want to take 10 mins to figure out the kiosk and order food for my family of 4, when there are multiple people behind the counter acting like they don’t see me. Please acknowledge your customers.
2. Each time we eat there, they are sweeping and mopping the floor around us, so close they could touch our feet. It’s basic hospitality, you don’t sweep where people are eating! And it goes on the entire time. It’s over the top. Please wait until the customers leave before you start sweeping and mopping!!
3. On the plus side, food is mostly fresh, and the employees are kind when you do interact with them.
Atmosphere: 3
Food: 4
Service: 2
I am so frustrated. This has been my Dunkin but I think the time has come. I speak two languages but I am American and this isn’t a racist comment. I adored the Holiday signature latte after attempting to ask a few questions about the signature drinks I gave up and ordered the cookie signature and an almond croissant. The croissant seemed a bit stale which is why I usually ask for it heated. The latte ended up a regular coffee with oat milk. I was the only one in the place. I went up and told her what I had ordered. I was unable to understand what she said and she was unable to understand me. We are talking coffee talk. The business that I just walked into… ok. The boss came over. I told him and assume he understood me and he started to tell me something about the latte. Which I couldn’t quite understand. I’ve done this way too many times and I guess finally I reached the limit. I thought ok I’ll have regular coffee and then I took a sip and was like nope. I quietly walked toward the door and through the coffee in the trash. Went to the one down the street where yeah still language issues but seemed we worked it out easier.
I think if any business wants to really be good at what they do they at least have to have one person in the establishment that can communicate to the customers. Or I guess it comes down to order by number and no alterations. Sad.
Old donuts 🍩 i try other one two both taste like not fresh
Atmosphere: 4
Food: 1
Service: 4
I ordered a specific coffee order and I am pretty sure it was rushed because i put in the sweetest ingredients and the coffee was very very bitter. I will not be back.
Atmosphere: 4
Service: 3
I just came through the drive through and reluctantly didn’t check my bag because I was holding a piping hot coffee with a loose lid. Imagine my surprise when I arrived home and instead of 10 assorted munchkins I got 3 glazed donuts ? the rest of my order was correct and the drive through line is so long it’s not worth it to go back
The decaf iced coffee always tastes old and bitter. I’ve tried a few times, thinking it was just an off day. And I tried to add more flavor and cream, but it’s bad every time.
Food: 1
Service: 4
Will not return. Man taking orders was argumentative. Went at 7am and donut tasted like it was either burnt or day old.
Food: 1
Service: 1
I stopped going to Dunkin during my pregnancy last year because I was served undercooked bacon consistently every time I ordered my avocado toast. I also kept getting bland and disgusting coffee. For the last week I’ve frequented this Dunkin 4 times and let me tell you…I don’t know what happened but they were CONSISTENT! My avocado toast with bacon was PERFECT EACH TIME! My coffee was fresh and delicious!!! Good job DD!!! Keep up the GREAT WORK!
Atmosphere: 5
Food: 5
Service: 5
The food was old and cold, the outside of the bag was dirty with some kind of food that i didn’t order. Worst part she put the receipt in the bag with the donuts. Very unsanitary!!!
Atmosphere: 2
Food: 1
Service: 2
Go drive thru they are always nice
Food: 5
Service: 5
Recommended dishes: Donuts, Munchkins Donut Hole Treats
Restaurantji Recommends
Good employees and customer service.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Donuts
That am crew Monday through Friday know how to make coffee!
Atmosphere: 2
Food: 2
Service: 4
Love me a good ice coffee and hot tea with milk and sugar from there. And no one has a Boston cream donut like there's.
Atmosphere: 4
Food: 5
Service: 4
Got the order wrong and food was not good.
Atmosphere: 3
Food: 2
Service: 4
Got the order right. Quick, friendly service. Food and coffee was hot, fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Sandwich
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