Pizza Hut
2299 Johns Hopkins Rd, Gambrills
(410) 721-4141
Recent Reviews
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Do not order from here! However, if you do be prepared to wait for 30+ beyond the time quoted for you order to be ready. My order was supposed to be ready at 6:54PM and it was actually done at 7:31PM.
Atmosphere: 1
Food: 2
Service: 1
Worst pizza place in Crofton. Workers are lazy. Close down the phones if they don't feel like working! If you order online they take your money and never show up. I've never written a review in my life but this place is so terrible I thought it was necessary
Atmosphere: 1
Food: 1
Service: 1
Pizza was hot and fresh. Great customer service. As we sat there we could smell cigarette smoke. I'm like wow someone must be outside the door for it to be so strong. I then tried to use the bathroom and realized it was locked, but worse it's where the smoke was coming from. I waited 10 minutes hoping to get into the restroom. The person still hadn't come out, so we left and alerted the workers maybe someone needed help in there. We were told it's the Manger who is in the bathroom! Smoking! Isn't it againt the law to smoke inside restaurants? It stuck so bad. It's a beautiful day outside. Why not go smoke outside.
I left with the worst headache.
Atmosphere: 1
Food: 5
Service: 5
The pizza was hot and ready when I walked in!
Atmosphere: 5
Food: 5
Service: 5
Only one guy working there. Came to pick up an order and after waiting for 10 mins the guy said he was waiting 20 mins before I even got there. Left to pick up chic fil a for my family and when I got back the dude was still waiting for his door dash. Pizza Hut out pizza’d themselves.
I arrived early to pick up my pizza and saw the cook drop my pizza on the floor. I did not say anything initially hoping he would let me know the mistake and tell me it would be a few minutes to remake the pizza. Instead it was passed off as totally normal and they handed me the pizza order. When I confronted the worker they denied it and when they got the manager in charge he did not talk to the cook and did not believe me. I asked him again to walk back and ask the truth. Upon walking back up to the front of the store the manager said nothing and just gave me a full refund with no explanation or apology. Needless to say I am more disappointed in the lie and continuing to cover it up instead of taking responsibility. As a frequent customer at this location I must say I will never go back.
Atmosphere: 1
Food: 1
Service: 1
I got a very good pizza here.
Atmosphere: 4
Food: 5
Service: 5
I don't understand how this location is ALWAYS OUT OF WINGS!!!! Like how is this happening so often? They need to fix this issue because I'm sure I'm not the only customer who cancels ordering all together because I can't get wings with my pizza! It sucks
Food: 1
Service: 3
I always have to do carry out because for some reason they get my delivery order incorrect all the time. Then when I come to the store, no one is wearing hair nets and just scratching their heads over the dough, I'm good !
great customer service, food was on
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Mangers are never helping employees either outside doing drugs in car or smoking cigarettes all the pizzas here are sloppy and not made with care i don't trust the management
This pizza here is always fresh and delicious, with a great presentation , they make it with
Atmosphere: 5
Food: 5
Service: 5
these guys can crank out a quality order in no time flat.
Atmosphere: 5
Food: 5
Service: 5
Too much money nowadays. Great pizza. ?
Atmosphere: 3
Food: 3
Service: 3
Parking: Mostly empty parking lot.
Atmosphere: 5
Food: 4
Service: 5
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