Wendy's

1064 MD-3, Gambrills
(410) 721-4165

Recent Reviews

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Jason Jurkowski

Discounted combo deal on sale

Atmosphere: 4

Food: 4

Service: 5

Justin Griffin

Found a long black hair in my baconator. Tried Calling back to let them know and nobody answered

Food: 1

Service: 1

matthew parr

Food was amazing and the inside was very modern and clean!

Atmosphere: 5

Food: 5

Service: 5

Yessenia

The food was very amazing and the drinks are very refreshing!

Atmosphere: 5

Food: 5

Service: 4

Relly

Food always trash, but that customer service the worst!!! Idk Wat buddy wit the longer dreads( usually on drive thru) problem is but maybe y'all need to let that goofball go! If u don't wanna deal wit food and customers find another job

Atmosphere: 1

Food: 1

Service: 1

Carl The Turtle

Manager was very rude and passive aggressive to my father. Every time I go to this location they forget part of my order too.

Atmosphere: 1

Food: 4

Service: 1

That Guy

Deonta was very friendly got my order processed quickly and gave me an excellent customer service experience! The best late-night dining experience I’ve ever had on RT 3!!!

Atmosphere: 5

Food: 5

Service: 5

Kenechi Enezuagu

Never ending deals on the mobile app. And the staff are friendly

Atmosphere: 5

Food: 5

Service: 4

Asia Williams

I love Wendy’s, but I typically drive an extra 10 minutes to go to the Bowie location because the Gambrills/Crofton location is awful. They have the rudest employees with terrible customer service skills. I’ve gone to this location a handful of times and each time has been a negative experience. The food tastes like it’s been sitting out, they’ve gotten my order wrong on numerous occasions, and it’s pretty obvious that having customers that want to order food at this establishment is a HUGE inconvenience and a disruption to them and they treat their customers as such. Look at the pattern of these reviews and choose literally anywhere else to go to have an overall decent dining experience.

Atmosphere: 1

Food: 1

Service: 1

Casey

How do you seriously screw up every App order? It's printed out right in front of you. It's a dang shame. You have one job...

Food: 1

Service: 1

Oben Ayuk

We bought breakfast from here. The wait time wasn’t encouraging for reasons I don’t know but we eventually got our breakfast. The fries, hamburger, cheeseburger and sandwiches were really delicious. The staff and the service they offered was ok.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: French Fries, Hamburger, Jr Bacon Cheeseburger

Chris White

Worst Wendy’s experience I’ve ever had. Store #4178 in Gambrills, MD was completely unprofessional and rude. I ordered through the app to make things easy, but the staff made it miserable. The man at the drive-thru opened with “What ya want?”—not even trying to be polite. They forgot burgers, gave the wrong Frosty, and didn’t include napkins, forks, or spoons. When I asked about sauce, the woman with Rubik’s Cube earrings snapped, “What do you want?” Her attitude was awful. This was supposed to be a quick stop for my kid’s best friend’s birthday, but it turned into a frustrating mess. I’ve been a loyal Wendy’s customer, but this location made me rethink that. Check the Google reviews—it’s a pattern. Management needs to step in and hold this team accountable.

Atmosphere: 1

Food: 1

Service: 1

Mike and Ike Gamer

Employee didn’t care what my burger had on it

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: French Fries

Lucas Cluney

Closed way before scheduled

Atmosphere: 4

Food: 4

Service: 1

Robby Tee

They’re about 1/5 chances of getting your order correct lol. Which tells me the management should’ve been replaced a long time ago. It’s consistently bad service over a prolonged period of time. They don’t care and you should take your business elsewhere. They spend more time outside smoking cigarettes than inside making the correct orders. The general and district managers should be ashamed of themselves. The burger was supposed to be a son of Baconator. Got single with cheese. Even the simplest of products they can’t get down.

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