Dunkin'
12915 Wisteria Dr, Germantown
(301) 528-6250
Recent Reviews
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Service on inside seemed slow. Even with just coffee orders.
Atmosphere: 2
Food: 5
Service: 3
Extremely inconvenient not having the self checkout. I had 3 peeps in front of me ordering a dozen donuts each and taking their sweet time.
Atmosphere: 5
Food: 5
Service: 1
I went to this Dunkin’ Donuts/Baskin Robbins about 30 minutes ago and the experience was really disappointing. I first asked for a Cappuccino Blast — they didn’t have it. So I tried ordering a Creature Creation — they didn’t have that either. At that point I asked, “Well, what do you actually have?” and was told “basically everything else.” So I ordered a frozen coffee, only to be told they were out of whipped cream.
It’s really frustrating when a store is constantly out of stock on the very things that make the menu worth ordering from. If they can’t keep up with the basics like whipped cream or their specialty drinks, it shows poor inventory management. They need to plan and budget their stock better so customers aren’t left settling for less every visit. Definitely not a good experience.
Atmosphere: 2
Food: 1
Service: 1
Love it.
Atmosphere: 5
Food: 5
Service: 5
Dont know how this place has a 3.8 stars. The workers work slow as hell here. And refreshers are out of stock. They got a supply chain and bad worker issue
Atmosphere: 2
Food: 4
Service: 1
I like it because it is always clean, and they have a variety of donut flavors in the store.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese, Bacon Egg and Cheese, Dozen Donuts
Tea and donuts
Atmosphere: 5
Food: 5
Service: 5
Coffee is always burned. Update: I’ve noticed their sandwiches always taste funny. To me it tastes like tap water that is dirty.
Atmosphere: 2
Food: 1
Service: 2
This place has gone down hill from when it opened the first time. Coffee now tasted extremely water down. I might as well to drink water at this point.
At 3:30 pm, there were no more donuts to choose...
Food: 2
Restaurantji Recommends
I have no complaints other than this is the slowest Dunkin I have ever been to. No matter what day or time, always waiting in the drive through for at least 5-10 mins minimum. It’s always the same people at the window. They are very nice but never have my order ready when I order ahead on the app
Atmosphere: 4
Food: 4
Service: 1
Wheelchair accessibility: yes
Atmosphere: 3
Food: 4
Service: 4
The worst Dunkin. No one speaks English. They don’t make drinks right. They don’t pay attention and the service is terrible.
Atmosphere: 1
Food: 1
Service: 1
Good customer service
Atmosphere: 5
Food: 5
Service: 5
A good experience. Yummy and creamy ice cream. We got Gold Medal and World Class. I feel like I win Gold in Olympics 2024. Both flavors actually good the Gold Medal have Caramel on it which I like too, but I prefer the world class better, the chocolate on it is more tasty.
The store is clean, they have 5 tables and chairs inside and one umbrella table outside.
They have variety of flavors for Ice cream and good delights of cakes on their display. Hope I can try someday.
We came here weekday at it was not busy around afternoon.
They also have drive thru which easier to just order and go.
Must try!
Atmosphere: 5
Food: 5
Service: 5
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