I'm uncertain whether the problem is Five Guys or the delivery system (Uber Eats). My last 4 orders, the fries were cold (lukewarm at best), likely due to a lengthy delivery time. Reheated fries are good for nothing. But, when I went in person to Five Guys off of Century Blvd (Pinnacle in Germantown MD 20874) the fries were soaked through with grease and not hot. Either way, the fries are terrible; I won't be ordering the fries anymore. Good Little Bacon Hamburgers, though!
Food: 3
Recommended dishes: Little Bacon Burger
Meagan Warren
I ordered a little Bacon Cheeseburger and Cajun fries, They didn't even give me my Cajun fries and the fries I did receive were raw. They were only fried for maybe 2 seconds didn't have any brown coloring and just looked like they were soaked in grease and completely inedible. Truly unacceptable. The burger was fine, but what's a burger without your fries. It was a really a disappointment.
Food: 2
Rebecca McDaniel
After a long day at work I picked up dinner for my family, have never ordered such a big order and it was really a great experience. Staff was very helpful and the food was delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Five Guys Style Fries, Bacon Cheeseburger, Hamburger
Lauren Benjamin
The one in Columbia is clean, delicious friendly atmosphere
Atmosphere: 5
Food: 5
Service: 5
Kenny V
Our neighborhood five guys! I have not had any problem ordering pickups from here. There is street parking and also a parking lot behind the place that is usually empty after 5pm and on weekends.
Atmosphere: 5
Food: 5
Service: 5
Taylor
Quick high quality burger, and friendly staff, love coming here
Atmosphere: 4
Food: 5
Service: 5
Alejandro Hinojosa
First time here and the food was great, even generous enough that they added extra fries in my small cup, service was great too because all the workers were happy and nice, atmosphere I liked because of the red and white tiles and their unique design
Atmosphere: 4
Food: 5
Service: 5
Lucien Weitzman
I miss the days when an order of fries from five guys was rediculous... Now an order of fries is whatever fits in the little cup they put in your bag. I'm not even that old I'm not even 27 yet and it's changed so much from when I was a kid. Food is good but, not like it used to be.
Atmosphere: 4
Food: 4
Service: 4
Chadilynne Howard
It was a fun and new experience. Love the peanuts. We also had a grilled cheese with a hamburger patty 😋
Atmosphere: 4
Food: 5
Service: 4
Alan Feldman
Went for their French fries. Very over salted. Even the small was a lot of food.
Bun was cold. Burger was not the usual juicy nor flavorful as not by the two of us
Atmosphere: 4
Food: 2
Service: 4
Daniela Sousa
Employees only talk to their cell phones in their hands. Only one working is negligent
Lysa S
Service slow with only me in store. Food great. Location parking sketchy
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Regular Fries, Little Cheeseburger
John Leinweber
Surprisingly BLANDIf you want a bland burger and soggy, oil soaked fries, this is the spot for you.I've eaten at 5 Guys many different times, and it was always delicious, but this location leaves a lot to be desired...Staff was polite, prompt, and helpful, though ??
Atmosphere: 5
Food: 2
Service: 5
Dudical McNikejordanairreeboks
The crew are always friendly even when the grind gets tough. 5/5 would dine again.
I'm uncertain whether the problem is Five Guys or the delivery system (Uber Eats). My last 4 orders, the fries were cold (lukewarm at best), likely due to a lengthy delivery time. Reheated fries are good for nothing. But, when I went in person to Five Guys off of Century Blvd (Pinnacle in Germantown MD 20874) the fries were soaked through with grease and not hot. Either way, the fries are terrible; I won't be ordering the fries anymore. Good Little Bacon Hamburgers, though!
Food: 3
Recommended dishes: Little Bacon Burger
I ordered a little Bacon Cheeseburger and Cajun fries, They didn't even give me my Cajun fries and the fries I did receive were raw. They were only fried for maybe 2 seconds didn't have any brown coloring and just looked like they were soaked in grease and completely inedible. Truly unacceptable.
The burger was fine, but what's a burger without your fries. It was a really a disappointment.
Food: 2
After a long day at work I picked up dinner for my family, have never ordered such a big order and it was really a great experience. Staff was very helpful and the food was delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Five Guys Style Fries, Bacon Cheeseburger, Hamburger
The one in Columbia is clean, delicious friendly atmosphere
Atmosphere: 5
Food: 5
Service: 5
Our neighborhood five guys! I have not had any problem ordering pickups from here. There is street parking and also a parking lot behind the place that is usually empty after 5pm and on weekends.
Atmosphere: 5
Food: 5
Service: 5
Quick high quality burger, and friendly staff, love coming here
Atmosphere: 4
Food: 5
Service: 5
First time here and the food was great, even generous enough that they added extra fries in my small cup, service was great too because all the workers were happy and nice, atmosphere I liked because of the red and white tiles and their unique design
Atmosphere: 4
Food: 5
Service: 5
I miss the days when an order of fries from five guys was rediculous... Now an order of fries is whatever fits in the little cup they put in your bag. I'm not even that old I'm not even 27 yet and it's changed so much from when I was a kid. Food is good but, not like it used to be.
Atmosphere: 4
Food: 4
Service: 4
It was a fun and new experience. Love the peanuts. We also had a grilled cheese with a hamburger patty 😋
Atmosphere: 4
Food: 5
Service: 4
Went for their French fries.
Very over salted.
Even the small was a lot of food.
Restaurantji Recommends
Bun was cold. Burger was not the usual juicy nor flavorful as not by the two of us
Atmosphere: 4
Food: 2
Service: 4
Employees only talk to their cell phones in their hands. Only one working is negligent
Service slow with only me in store. Food great. Location parking sketchy
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Regular Fries, Little Cheeseburger
Surprisingly BLANDIf you want a bland burger and soggy, oil soaked fries, this is the spot for you.I've eaten at 5 Guys many different times, and it was always delicious, but this location leaves a lot to be desired...Staff was polite, prompt, and helpful, though ??
Atmosphere: 5
Food: 2
Service: 5
The crew are always friendly even when the grind gets tough. 5/5 would dine again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
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