Five Guys

12840 Pinnacle Dr, Germantown
(301) 528-5525

Recent Reviews

John Leinweber

Surprisingly BLANDIf you want a bland burger and soggy, oil soaked fries, this is the spot for you.I've eaten at 5 Guys many different times, and it was always delicious, but this location leaves a lot to be desired...Staff was polite, prompt, and helpful, though ??

Atmosphere: 5

Food: 2

Service: 5

Dudical McNikejordanairreeboks

The crew are always friendly even when the grind gets tough. 5/5 would dine again.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hamburger

Ashwin SBAT

I brought fries in the store and ate it. It's not crispy. It's soggy, fully disappointed comparing with Germantown branch.

Atmosphere: 5

Food: 2

Service: 5

Ashwin

I tried a veg sandwich and fries with cajun, and we enjoyed it a lot. They have roasted with salt peanuts to eat until the order gets ready, healthy foodVegetarian options: Only veg sandwiches and fries are veg

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Five Guys Style Fries

John Vasquez

AMAZING CUSTOMER SERVICE !!! They were closing in 5 minutes and my wife had a terrible craving of five guys so she popped in really quick . Alberto and edmin did not mind one bit that she walked in right before closing and made her a GREAT burger. Her cravings were 100% satisfied . Thank you Alberto and Edmin for saving me a hangry pregnant wife? You guys rock.

Atmosphere: 5

Food: 5

Service: 5

B James

Esmeralda greeted me with a smile. It was a slow late lunch. They were professional and friendly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hamburger, Five Guys Style Fries

Rami S

My bacon cheeseburger came with no bacon and mushrooms that I didn't ask for. Keep in mind you pay extra for the bacon...

Atmosphere: 1

Food: 1

Service: 1

Rami S.

My bacon cheeseburger came with no bacon and mushrooms that I didn't ask for. Keep in mind you pay extra for the bacon...

Christopher Kramer

Nothing like a burger from Five Guys. ??I can't say I've ever been disappointed by them, and this one is no exception. Friendly staff that greet you when you come in who deliver a smile. Patient while I run through the list of awesome toppings.

Atmosphere: 5

Food: 5

Service: 5

Catherine Ferguson

Even though 5 guys is a franchise, and there is always the concern that quality might be different, this shop served the perfect 5 guys burger that I remember when I lived in Arlington, VA, and ate at the original shop on Rte 7 in Alexandria. Kudos to the team!

Atmosphere: 5

Food: 5

Service: 5

Mike J.

Paul was kind and polite and professional and Daniel was kind to fix my order even though it was my mistake

Jason Jones

Love the Cajun fries. Burgers just OK. Overpriced.

Atmosphere: 3

Food: 3

Service: 3

Tonya Nelson

Other than bad parking, I asked g for a lattice wrap and recieved a bun.

Atmosphere: 4

Food: 4

Service: 4

Moneyla Nyarko

I ordered delivery at 3 pm. I was waiting for about an hour to receive my food but never received the food. I called because 5 guys doesn’t have cancellations on their website. There was nothing that they did to resolve my issues. It made me upset because I was told to call an hour later like that is to solve anything. This is truly the most ridiculous thing I’ve had to encounter through delivery.

Atmosphere: 1

Food: 1

Service: 1

Moneyla N.

I ordered delivery at 3 pm. I was waiting for about an hour to receive my food but never received the food. I called because 5 guys doesn't have cancellations on their website. There was nothing that they did to resolve my issues. It made me upset because I was told to call an hour later like that is to solve anything. This is truly the most ridiculous thing I've had to encounter through delivery.

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