Jersey Mike's Subs
21040-F Frederick Rd, Germantown
(301) 540-6777
Recent Reviews
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Had the worst experience at this jersey mikes the other day. I was rung up by a lady who was super rude to me for asking if the mini sub was the same as the kids sub . I wasn’t aware there was a difference until I got to the checkout but I clearly had my toddler with me and was ordering for him. I feel like that should’ve been offered to me when I first ordered because I clearly had very little experience ordering from Jersey mikes. The woman who checked me out “up and downed me before deciding to give me the worst customer service possible like just my presence was annoying to her. I was even going to try and pay with an upside offer code but didn’t have the courage to ask her if I could , at the risk of inconveniencing her further. If the cashier is so miserable at her job that she’s going to take it out on customers, maybe she shouldn’t work there. Food is also pretty mid
Atmosphere: 2
Food: 3
Service: 1
Best subs ever to me 😁. The veggie sub is great
Atmosphere: 5
Food: 5
Service: 5
This is the worst restaurant in the franchise I’ve witnessed. Why did I decide to go after I vowed, I never step foot in there again. Sweeping the floors as preparing food is disgusting & I had to say something. Why is always filthy in there & the staff’s uniform look the same. Although, I live closer to Germantown, I go to FALLSGROVE. I would suggest your staff be trained by the fallsgrove staff to get a better understanding of cleanliness in all areas to get your restaurant up to par.
Atmosphere: 1
Sandwich was good but no military discount. Sad
It was a very big sandwich. Only thing I would like is if they can toast the buns.
My husband and I ordered food for delivery, and my husband's sub was missing multiple condiments (e.g., mayo, hot pepper relish, oil, and vinegar). When he called to notify the store, the employee and manager, Stacy, were extremely unprofessional and combative. This location desperately needs employee training on how to make sandwiches and handle customer service.
Salad was a disappointment. Someone who doesn’t eat salad thought this was a good idea to make money, but falls short in the area of product delivery. Their sub an in a bowl doesn’t come with croutons or any type of salad seasoning pack. It’s basic, not a “sub-in-a-bowl above.”
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Chips
Ordered extra meat extra cheese got less than a regular. Called manager who really didn't care. So much for a weekly lunch. Marty
Parking: A safe place to park with many options.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mike's Chicken Philly, Sandwich, Jersey Mike's Famous Philly
Great sandwiches
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cheese Steak, Sandwich
Restaurantji Recommends
Very welcoming atmosphere.
Good food fresh!
Parking: #10, awesome tuna sub
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Steak, Mike's Chicken Philly
Best subs , better than subway a little pricey
Food: 5
I've been looking for a Real Steak n Cheese like they make in DC off the Grill. Man o'Man did I have the Best I haven't had in 6 years. Most places make it neat n the steak to be desired but JM made it with the provolone the Red Hot relish, loaded grilled onions n w/however u Want. The result is - if u can still smell ur grilled S&C on ur hands an hour After eating (yes I washed my damn hands), It's The Real Real! Take it from someone who knows how "joints" make 'em, hell DC joints came up with Mambo sauce. Just like Chinese places if its a spit shine n pretty place ur foods will Not have The Wok cook or taste.. Grilled onions R grilled onions Periodt!! 😋😋😎.btw, germ was betta than kentlands (a lil bit of stuff), man Pack It In😂😂😂😂😂😂 bc I bought the Whole long sub. Oh that choc cookie, dammmnn!!!!! Like it came outta the oven.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cheese Steak
Love it!! I always get the sandwich "Mike's Way" with extra oregano! Great place, great service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original Italian
Had the Buffalo Chicken it’s was really good and light , freshly made to perfection
Atmosphere: 4
Food: 5
Service: 4
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