Terrible customer services. I ordered two lychee green tea and patiently waited for a while. Another customer came behind me (after I waited) got his drink wrong and got fixed (Lychee Green Tea) before my order. I ignored and ask the guy if my drinks are made? He responded to my question with a little attitude that they are coming. Again I let it go. Finally, my drinks came out wrong with milk tea instead of green tea. I told him that it is not green tea. He gave me attitude again of which it is ny fault that the ticket said milk tea. I like the drinks and food but giving customer your frustration attitude is not ideal. Good food but terrible customer service is not going long.
Food: 3
Service: 1
Jenna Capacchione
My kids love the bubble tea smoothies
Naldo Salgado
Taiwanese Chicken appetizer is amazing!! Some of the best flavor I’ve had an amazing crunch
Atmosphere: 5
Food: 5
Service: 5
Lauren Denmark
Terrible boba. Not fresh at all! Don’t waste your money like I did ?
Food: 1
Service: 5
Dr. Rajeev Bhattacharya
It’s difficult to describe how nice the staff members are! And their bubble teas are excellent!!!
Atmosphere: 4
Food: 5
Service: 5
Christopher Case
They have the best Boba
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vietnamese Chicken
Alice J.
Friendly service, short wait for take-out orders, inviting interior (clean and modern, airy). However, food is definitely not the same as the Jumbo Jumbo in Rockville. Menu is much shorter and simpler, and the taste is definitely Americanized (unlike the authentic Jumbo Jumbo). Packaging is different too (still good packaging). The kumquat drink is still great (same taste as the branch in Rockville). The fried tempura is so bland that we didn't finish it. It's supposed to be our favorite dish. Don't order that one at this branch (the Rockville store is much better). Taiwanese popcorn is alright but not as good as those from Rockville. Not enough basil (love fried basil). Not enough spice. But not too bad ... Winter hours are 11 am to 7:30 pm
Binh Nguyen
The drinks I ordered were really bad. The milk tea tasted super watered down while the plum fruit tea had no detectable flavor.
Atmosphere: 3
Food: 2
Service: 5
Kelly Latte
I love this place. It’s one of the original bubble tea shops in the area that used to also have a location in Rockville.For drinks, I usually get the taro milk tea to go. I’ve noticed every time this one employee (older white male) makes it there’s a ton of undissolved powder that makes the drink..unappetizing. This is the third time I’ve had a disappointing chalk-like consistency drink and it’s always been made by him. Other employees seem to make the taro milk tea taste creamy and smooth so if you see him in particular when you’re craving in a boba drink, go to boba pop instead for your boba fix. Otherwise, jumbo jumbo has super friendly and great customer service (shoutout to the sweet African lady) and tasty treats. Their spicy popcorn chicken is quite savory and I highly recommend them if you’re looking to indulge as they deep fry them in lots of oil. They also have unique toppings like taro boba and their prices are very reasonable.
Atmosphere: 3
Food: 3
Service: 5
Leah and ivy
I always get regular milk tea every time i go here and it is the best bubble tea i have ever tasted.Parking: always a spot for me when i go.Kid-friendliness: They are bright and welcoming and happy.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Ice Smoothie More Than 15 Flavor for Your Choice, Shaved Ice, Fried Tofu, Mango
I grabbed dinner with a friend for a sit down meal. The food was delicious and the service friendly. Parking was right in front of the store and free. The ambiance is light and inviting. Wishing it had more seating space but it did the trick. The chicken was tender and fried perfectly. I wouldn't mind ordering from the location again.
Rosemary M.
A cute little place! I got there right when they opened, so I had no wait to order and it only took a few minutes for my drink. I ordered a Pumpkin Spice Milk Tea, which is a seasonal menu item. They had a couple different toppings you could choose from for the drinks if you want them, so I added some boba to mine. The flavor itself wasn't really that strong, but it still tasted good. I just wish it was a little more pumpkin spice-y.
G E
Holy cow, if you are into the fried chicken craze, Jumbo Jumbo is a must. Bon Chon is good, but the flavor of the Taiwanese chicken here beats it hands down. Don't expect as much crunch.I had the fried combo (chicken, tofu, squid). I didn't love the squid as it had a bit of fishy aftertaste that I don't generally get in calamari. The chicken and the tofu were spectacular.Good value for the price.I have been to the location in Rockville that closed. This was just as good.Highly recommend.
Atmosphere: 4
Food: 5
Service: 5
L. W.
Maybe we came on a bad day, but the lemon kumquat boba was astringent and watery, with a strong floral taste, and the vanilla boba tasted like watery, artificial vanilla powder. The pork chop was fine but my husband said the dumplings were hard and dry. With so many other boba options in the area, we probably won't be coming back.
Han Stw
I had the taro bubble tea, and ordered the jumbo/large size. Decently priced for the portion/size and the boba/tapioca pearls was actually good. However, the taro milk tea that I had was not good and tasted like it was quite watered down. I did not taste any tea at all. However I do want to give a shout out to the staff who was super friendly!
Terrible customer services. I ordered two lychee green tea and patiently waited for a while. Another customer came behind me (after I waited) got his drink wrong and got fixed (Lychee Green Tea) before my order. I ignored and ask the guy if my drinks are made? He responded to my question with a little attitude that they are coming. Again I let it go. Finally, my drinks came out wrong with milk tea instead of green tea. I told him that it is not green tea. He gave me attitude again of which it is ny fault that the ticket said milk tea. I like the drinks and food but giving customer your frustration attitude is not ideal. Good food but terrible customer service is not going long.
Food: 3
Service: 1
My kids love the bubble tea smoothies
Taiwanese Chicken appetizer is amazing!! Some of the best flavor I’ve had an amazing crunch
Atmosphere: 5
Food: 5
Service: 5
Terrible boba. Not fresh at all! Don’t waste your money like I did ?
Food: 1
Service: 5
It’s difficult to describe how nice the staff members are! And their bubble teas are excellent!!!
Atmosphere: 4
Food: 5
Service: 5
They have the best Boba
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vietnamese Chicken
Friendly service, short wait for take-out orders, inviting interior (clean and modern, airy). However, food is definitely not the same as the Jumbo Jumbo in Rockville. Menu is much shorter and simpler, and the taste is definitely Americanized (unlike the authentic Jumbo Jumbo). Packaging is different too (still good packaging). The kumquat drink is still great (same taste as the branch in Rockville). The fried tempura is so bland that we didn't finish it. It's supposed to be our favorite dish. Don't order that one at this branch (the Rockville store is much better). Taiwanese popcorn is alright but not as good as those from Rockville. Not enough basil (love fried basil). Not enough spice. But not too bad ... Winter hours are 11 am to 7:30 pm
The drinks I ordered were really bad. The milk tea tasted super watered down while the plum fruit tea had no detectable flavor.
Atmosphere: 3
Food: 2
Service: 5
I love this place. It’s one of the original bubble tea shops in the area that used to also have a location in Rockville.For drinks, I usually get the taro milk tea to go. I’ve noticed every time this one employee (older white male) makes it there’s a ton of undissolved powder that makes the drink..unappetizing. This is the third time I’ve had a disappointing chalk-like consistency drink and it’s always been made by him. Other employees seem to make the taro milk tea taste creamy and smooth so if you see him in particular when you’re craving in a boba drink, go to boba pop instead for your boba fix. Otherwise, jumbo jumbo has super friendly and great customer service (shoutout to the sweet African lady) and tasty treats. Their spicy popcorn chicken is quite savory and I highly recommend them if you’re looking to indulge as they deep fry them in lots of oil. They also have unique toppings like taro boba and their prices are very reasonable.
Atmosphere: 3
Food: 3
Service: 5
I always get regular milk tea every time i go here and it is the best bubble tea i have ever tasted.Parking: always a spot for me when i go.Kid-friendliness: They are bright and welcoming and happy.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Ice Smoothie More Than 15 Flavor for Your Choice, Shaved Ice, Fried Tofu, Mango
Restaurantji Recommends
I grabbed dinner with a friend for a sit down meal. The food was delicious and the service friendly. Parking was right in front of the store and free. The ambiance is light and inviting. Wishing it had more seating space but it did the trick. The chicken was tender and fried perfectly. I wouldn't mind ordering from the location again.
A cute little place! I got there right when they opened, so I had no wait to order and it only took a few minutes for my drink. I ordered a Pumpkin Spice Milk Tea, which is a seasonal menu item. They had a couple different toppings you could choose from for the drinks if you want them, so I added some boba to mine. The flavor itself wasn't really that strong, but it still tasted good. I just wish it was a little more pumpkin spice-y.
Holy cow, if you are into the fried chicken craze, Jumbo Jumbo is a must. Bon Chon is good, but the flavor of the Taiwanese chicken here beats it hands down. Don't expect as much crunch.I had the fried combo (chicken, tofu, squid). I didn't love the squid as it had a bit of fishy aftertaste that I don't generally get in calamari. The chicken and the tofu were spectacular.Good value for the price.I have been to the location in Rockville that closed. This was just as good.Highly recommend.
Atmosphere: 4
Food: 5
Service: 5
Maybe we came on a bad day, but the lemon kumquat boba was astringent and watery, with a strong floral taste, and the vanilla boba tasted like watery, artificial vanilla powder. The pork chop was fine but my husband said the dumplings were hard and dry. With so many other boba options in the area, we probably won't be coming back.
I had the taro bubble tea, and ordered the jumbo/large size. Decently priced for the portion/size and the boba/tapioca pearls was actually good. However, the taro milk tea that I had was not good and tasted like it was quite watered down. I did not taste any tea at all. However I do want to give a shout out to the staff who was super friendly!
Atmosphere: 4
Food: 2
Service: 5