Every single time i come here they never have extra crispy wings… what is the point of advertising them take them off the menu!!!!!
Atmosphere: 2
Food: 2
Service: 2
Skip Romero
Good food value
Atmosphere: 5
Food: 5
Service: 5
Demaris Palmer
The chicken was dripping grease, not cleaned of fat and was basically slimy and unedible
Food: 1
Service: 5
Bidesh Ghosh
Employees are nice but they ration the sauce in their sandwiches as if it's coming directly out of their lunch. And no extra sauce if asked.
Patrick James
I know in the Popeyes/KFC war, Popeyes is the clear winner. But I figured after a couple years I’d give KFC another shot. And then they got my order wrong. So I guess it’s back to Popeyes for another couple years. jfc kfc lmao get it together
Atmosphere: 1
Food: 1
Service: 1
nawar hussein
Worst customer service ever! The guy who takes order was super rude. I asked him to give me 4 thighs and he refused for absolutely no reason. I asked him then that I want to talk to the manager and he said I am the manager! I said I want to cancel the order and he said call customer service. Super rude and unprofessional! I would never come back to this location again, nor I would recommend anyone to come to this location!
Atmosphere: 1
Food: 1
Service: 1
Dahlia Awad
i should’ve just gone grocery shopping and cooked.
Atmosphere: 3
Food: 1
Service: 3
Adarsha Giri
They made us park for almost half and hour for one meal and we had to go inside to ask for our food.
Atmosphere: 1
Food: 1
Service: 1
Shawn Jaye
Went to pick up 2 mobile orders and asked for 4 bbq sauces. Was told that’d be $2 because they’re 50 cents each. 2 dollars for a couple small bbq sauce packages is ridiculous. The chicken filet is one of the worst quality out of all the kfc’s I’ve been to. Dry, over cooked, too think and soaked in oil. Thanks for wasting my time and money stopping for some food???
Went through the drive thru so can't say much about the atmosphere. Food was good and the crew was nice.
Atmosphere: 1
Food: 3
Service: 4
Recommended dishes: Fried Chicken
Rahma Kinega
I'm absolutely impressed with the KFC branch at 19650 Gunners Branch Rd, Germantown, MD 20876! A special standout is Angel, who consistently demonstrates exceptional customer service, professionalism, and kindness. He truly deserves recognition and a raise for his outstanding work! Angel's dedication to ensuring customer satisfaction is genuinely appreciated. Keep up the fantastic work, Angel, and thank you for making this KFC branch a shining example.
Atmosphere: 5
Food: 5
Service: 5
Helpamerica Inc
KFC has been serving up the Colonel’s recipe for decades and the flavor is incredible. The original chicken mixed with the crispy chicken combination will have you craving another piece of chicken. The restaurant is clean and the service is fast. There is a drive through for convenience as well and lots of free parking for dining in.
Parking: Handicap parking in front of main doors and plenty of parking on both sides of the building.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
JoAnn Manson
Chicken very salty
Atmosphere: 3
Food: 2
Service: 3
Jack Fleming
Went to drive-thru today for a 12 piece KFC meal and was told over the speaker they are not accepting coupons today. They rose prices and then lack on service and size. Shameful. Go somewhere else.
Every single time i come here they never have extra crispy wings… what is the point of advertising them take them off the menu!!!!!
Atmosphere: 2
Food: 2
Service: 2
Good food value
Atmosphere: 5
Food: 5
Service: 5
The chicken was dripping grease, not cleaned of fat and was basically slimy and unedible
Food: 1
Service: 5
Employees are nice but they ration the sauce in their sandwiches as if it's coming directly out of their lunch. And no extra sauce if asked.
I know in the Popeyes/KFC war, Popeyes is the clear winner. But I figured after a couple years I’d give KFC another shot. And then they got my order wrong. So I guess it’s back to Popeyes for another couple years. jfc kfc lmao get it together
Atmosphere: 1
Food: 1
Service: 1
Worst customer service ever! The guy who takes order was super rude. I asked him to give me 4 thighs and he refused for absolutely no reason. I asked him then that I want to talk to the manager and he said I am the manager! I said I want to cancel the order and he said call customer service. Super rude and unprofessional! I would never come back to this location again, nor I would recommend anyone to come to this location!
Atmosphere: 1
Food: 1
Service: 1
i should’ve just gone grocery shopping and cooked.
Atmosphere: 3
Food: 1
Service: 3
They made us park for almost half and hour for one meal and we had to go inside to ask for our food.
Atmosphere: 1
Food: 1
Service: 1
Went to pick up 2 mobile orders and asked for 4 bbq sauces. Was told that’d be $2 because they’re 50 cents each. 2 dollars for a couple small bbq sauce packages is ridiculous. The chicken filet is one of the worst quality out of all the kfc’s I’ve been to. Dry, over cooked, too think and soaked in oil. Thanks for wasting my time and money stopping for some food???
Food: 1
Service: 1
My wife likes this chicken
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Restaurantji Recommends
Went through the drive thru so can't say much about the atmosphere. Food was good and the crew was nice.
Atmosphere: 1
Food: 3
Service: 4
Recommended dishes: Fried Chicken
I'm absolutely impressed with the KFC branch at 19650 Gunners Branch Rd, Germantown, MD 20876! A special standout is Angel, who consistently demonstrates exceptional customer service, professionalism, and kindness. He truly deserves recognition and a raise for his outstanding work! Angel's dedication to ensuring customer satisfaction is genuinely appreciated. Keep up the fantastic work, Angel, and thank you for making this KFC branch a shining example.
Atmosphere: 5
Food: 5
Service: 5
KFC has been serving up the Colonel’s recipe for decades and the flavor is incredible. The original chicken mixed with the crispy chicken combination will have you craving another piece of chicken. The restaurant is clean and the service is fast. There is a drive through for convenience as well and lots of free parking for dining in.
Parking: Handicap parking in front of main doors and plenty of parking on both sides of the building.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Chicken very salty
Atmosphere: 3
Food: 2
Service: 3
Went to drive-thru today for a 12 piece KFC meal and was told over the speaker they are not accepting coupons today. They rose prices and then lack on service and size. Shameful. Go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
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