KFC

19650 Gunners Branch Rd, Germantown
(301) 353-1169

Recent Reviews

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Matthew Tilkens

They forgot about us!

Went through the drive thru, then sent us over to a parking spot. 6 other cars parked and got their food while I sat there with hungry kids. I went inside to ask about our food and everyone looked shocked and embarrassed. I wonder how long it would have taken them to realize they never made our food if I didn't walk in.

Sorry, you guys lost my regular business. I'll go to the one over near Airpark.

Atmosphere: 1

Food: 4

Service: 1

Jeff

Decent, about half the time going to the drive-thru They always give me the incorrect item.

Shameer Shahab

Food cold and made incorrectly.

Also prices seem higher than the norm at other franchises in the area.

Atmosphere: 1

Food: 1

Service: 1

Sarah

I recently ordered food online for my family, and everything was perfectly packed. What truly made my experience stand out was KFC's approach to sauces. Unlike other places that charge, KFC doesn't charge for sauces for your chicken, which is a huge plus when you've got a big order!

The customer service was also fantastic. As I was leaving, a friendly KFC team member, who was just walking in, went out of his way to hold the door for me and even apologized as he did so. This level of thoughtfulness and customer care is truly impressive.

Between the excellent customer service and the fact that they don't nickel and dime you for sauces like Popeyes does, I'm definitely going to choose KFC much more often from now on. Highly recommend!

Atmosphere: 5

Food: 5

Service: 5

John Von Rinteln

Love that chicken from KFC!!

Atmosphere: 5

Food: 5

Service: 5

Ender_Creations (Hunter)

Been going here regularly for a few months now and it's easily my favorite place to go, especially before and after work. The staff is extremely kind every time and has started to recognize me, even Alex specifically has gone out of his way to have conversations with me and even gave me a drink to try it on him.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tenders Flavor Meal

Thomas Galbo

Fresh food

Atmosphere: 5

Food: 5

Service: 5

Bish Pass That

Everything taste like it’s been fried and old oil or grease and the chicken is rotten. This is the second time this has happened. They no longer offer a refund so that is why I am doing a review online

Atmosphere: 2

Food: 1

Service: 2

H

Drive-thru staff were impressively professional. Good job KFC 🍗

Service: 5

Aiden Castro

Chicken was raw but rest of the food was good.

Atmosphere: 2

Food: 1

Service: 3

Cissy Ramirez

I always love KFC!

Recommended dishes: Gravy

Jose Gonzalez

So good

Atmosphere: 5

Food: 5

Service: 5

T Ellison

Every single time i come here they never have extra crispy wings… what is the point of advertising them take them off the menu!!!!!

Atmosphere: 2

Food: 2

Service: 2

Skip Romero

Good food value

Atmosphere: 5

Food: 5

Service: 5

Demaris Palmer

The chicken was dripping grease, not cleaned of fat and was basically slimy and unedible

Food: 1

Service: 5

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