Subway

19911 B, Frederick Rd, Germantown
(301) 916-7782

Recent Reviews

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cesia sermeno

Awful experience do not recommend. Delivery driver left the food on a different house and told me that I was lying, told me to call the store because he can’t do anything about the fact that he left it in another house. I called the store the guy did not care at all told me that it was DoorDash fault because I order through them when I told that I guy that I order to the subway app. No help out all and he told me that he was going to call DoorDash and hang up the phone later on he realized that he didn’t even got my name for the order call me back and ask me for the name and hang up. I don’t even know if I’m going to get refund or what. Awful experience. Awful customer service.

Atmosphere: 1

Food: 1

Service: 1

Robert Tennant

It's a Subway so it's the normal Subway sandwiches but the service is great and everything is always fresh.

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Oven Roasted Turkey

Chutuo Pouemi

2 sandwiches for $41 and a rude associate. Bacon on steak and toasted please. Even home prices are going back to pre covid levels but food is stubbornly is very expensive. Soon the working poor won’t be able to eat outside of their homes at all

Valeriano delnorte

I'm used to going to Subway, but im not used to paying 20.00 for a large sandwich and small drink. they told me they just raised the prices. well no wonder the place is dead at that price I might as well go to a restaurant. unless it's just this location never again going to a

Atmosphere: 4

Food: 1

Service: 2

Michael Bayerle

Why can’t you buy a side of any of the toppings? Was treated rudely by the male associate about requesting a small side of meatballs for my baby. Is it impossible to put two meatballs in a cup and charge me for it? Probably not, but this gentleman definitely didn’t want to help me in any way, shape, or form. Then when I was looking for the ice tea dispenser for the “fresh brewed sweet tea” he rudely told me they didn’t have it. So what did I buy? Apparently a bottled version despite being advertised otherwise. Sandwiches were sloppily put together, bread was barely toasted, cheese wasn’t melted. This place is bad.

Atmosphere: 1

Food: 1

Service: 1

Terrence Brown

Recently renovated. Looms great. People are nice mostly. Good location to grab something after picking kids up from Kinder Care next door.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Doritos Nacho Cheese, Subway Club 6 Inch Regular Sub

Paulo Filho

Really clean and good place

Ernesto Lobo

The food is good but the customer service is rubbish. I have been coming here several times and there is a guy every day who is more pedantic. They should have people with better charisma and not like they have to, I think this will be my last time coming here. I don't recommend it. come because he serves you as if he came to ask for a gift

PF PF

Really clean and good place

German Carcamo

If I could give it half a star I would give it all the time but in that restaurant first they only make cash then if I bring a $100 bill they can't sell it to me because they don't make $100 bills today I'm going again not now I am using cash only card now they are not using cash only card, very bad, I honestly cannot understand if it is the employees or the owner who does not take action on the matter

James Conoway

I had gone here with my daughter on 1/3/23 and had ordered two footlong Mexicali Sandwiches. They customer service was not up to par and the sandwich builders/casheirs were hostile and dismissive when I asked a question about allergens. I will not be coming back. it's too bad because the food was half decent.

Rajan Giri

Thanks for the diarrhea.

Jae “Sunshine” Jae

My husband and I went to get food from here lastnight, and now my husband is paying for it. He got a chicken bowl and it got him sick!!
Never Again!! Please Beware !! They are giving their customers bad food!!

Charzi Corner

I always love subway for their simple and fast prepared sub. Love their Italian Herb bread with Veggie patties, chipotle ranch , mayo , spices and few more. But w.r.t this store, Initially there was a staff who was rough and tough and was not friendly. But on a recent visit looks like the interior is also changed and the rep is also changed. Initially I always used to see that one person who wasn’t kind but now are two different people to help. They were friendly and kind. Posting some pics of the changed interior.

Eliza Menchaca

Best sub I have ever tasted in my life!!! Thank God for this subway!! Super clean store, fresh gorgeous food, best staff ever!! Only coming to this Subway from now on! ?????

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